Category: | Jewelry Store |
Address: | 3401 Ocean Dr, Vero Beach, FL 32963, USA |
Phone: | +1 772-234-8522 |
Site: | leighjewelers.com |
Rating: | 4.9 |
Working: | Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed Closed |
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Ann Marie
I came in to purchase some Pandora charms, for my mom, as a Mothers Day gift. While I was there I brought my Pandora charm bracelet and my daughters two Pandora bracelets to have cleaned. I purchased several charms for my mother that day, and they wrapped them beautifully. As most people know Pandora bracelets get very dirty very fast, even when you keep them in a special pouch. When I came back I was given only two of my three bracelets. I told them that I had left three bracelets to have cleaned not two. They asked me if I was sure. I assured them that I was 100% positive that I did in fact bring three bracelets. They went back in the back and checked, while they were doing that I went out to my car, they had made me think it was my mistake. I cleaned my car out thoroughly, I called my daughter to make sure that she had indeed give me both of her bracelets. At this point I was slightly freaking out, I have not only silver charms but a few gold charms on my bracelet. I guesstimated that the bracelet was well worth $800-$1000. I went back inside and assured them again, that I had dropped off three bracelets and I had not left anything in my car. I asked him if there was a possibility they could review the tape, I would think that they had cameras going 24/7. They told me all they had were two bracelets, they gave me my two bracelets and basically told me to leave. At this point I felt very foolish and I felt like I was at fault. I was very embarrassed. There were other customers in the store and they were all staring at me. I left my name and phone number hoping that they would find my missing bracelet. About two hours later they gave me a call, they had found my missing bracelet, apparently the person who was cleaning it put it in a different solution and they normally use, and that person was out to lunch when I came back to pick up the bracelets. I was very happy, I went back to the store. When I arrived there they handed me my bracelet, there was no apologizing, nothing. They still acted like the whole thing was my fault. I have purchased many Pandora charms since this incident. But not one of them was from Leigh jewelers. I will not patronize that store again, not only did they misplace a piece of my jewelry, then accuse me of not even dropping it off to them, they made me feel foolish. A very disappointing experience.
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David Gerson
My wifes watch was starting to lose time so I took it to Leighs for an overdue cleaning/repair. I was very happy with the friendliness of staff and with the short time needed for the estimate. They promptly communicated and itemized by e-mail the nature of work required and the amount it would cost. I approved the work, & when they got deeper into it, they found that they actually should also install an additional (& not-inexpensive) part to avoid a premature failure. They advised me of this additional part and work but made no attempt to "up-charge" me or otherwise pad the bill. They stuck to the estimate. I admire and respect that method of conducting business. They have assured that I will be returning to them as a repeat customer!
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Carol Johnston
I bought a Vero Beach bracelet for someone who was moving away. The sales person was very gracious and helpful, and she told me that if the bracelet did not fit, it could be exchanged for the correct size. It was a bit small, and my friend was able to exchange it the next day, quickly and easily. Leigh Jewelers is a pleasure to deal with.
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Ali Fairlen
I think Leigh Jewelers is a wonderful Jeweler, the staff are very nice people. I like going somewhere with a pleasant staff, and here at Leigh Jewelers that is always what you get. Along with pleasant staff, the service is great and they have a great selection of merchandise. I really like Leigh, they are really good.
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Mark Keller
Outstanding work on my Rolex bracelet! It was cut and repaired and I cant even see where it was fixed. My watch is much more secure when I wear it. The watch was finished on time and the cost modification was more than reasonable for a $5000 watch. Thank you!
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Daryl Aguilar
Leigh Jewelers is the place to go in Vero Beach. The staff at the shop are all so friendly and well informed. The displays in the store are also so beautiful with very well-lite interior. I also love the location it is in, theres so much parking too!
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Robin Barber
I love going into Leigh Jewelers because they are so good at what they do. They always provide me with excellent customer service and they pay very close attention to what you are interested in so they can help you in any way that they can.
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Ryan Klotz
Gorgeous jewelry selection. The staff definitely know their stuff and I am very happy that I took the time to stop in and learn about diamonds and gemstones. This ring I bought my wife for our anniversary should make her very happy!
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Joyce Fuller
I love Leigh Jewelers. I think they are great and they carry first class jewelry, they are a great establishment. I love how friendly and personable the staff are as well. I enjoy being a customer at Leigh, they do a good job.
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Emma Kane
Leigh Jewelers has very high quality merchandise. Not only is the selection great, but the staff are wonderful as well. The staff are friendly and helpful. The store is very nice as well, very warm and inviting.
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J Nicholas Hurd
My everyday watch was draining batteries. No one could fix it. The manufacturer recommended Leigh. They realized others had been using wrong battery. All is well. When my Rolex needs help Ill come here first.
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Ryan Yockel
The staff and service I receive of Leigh Jewelers is outstanding. Theyre the best people to go to if youre looking for a special piece of jewelry. I would highly recommend the store to anyone I know.
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Carol Allen
Leigh Jewelers is the best jewelry store in all of Vero Beach. I would highly recommend everyone to check out this store to look for their next piece of jewelry or just to browse.
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Gloria Foster
The selection at Leigh Jewelers is fantastic. The people there are wonderful, very friendly, and truly know their stuff. The service is great. Every visit is a pleasant experience.
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Lisa Pillard
I went in to Leigh Jewelers looking for a Pandora Bracelet and the staff was very friendly and knowledgeable. They were very patient with me as well while I took a look around.
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Deni Malave
Ive visited several times and its always easy to find something for my wife. Great selection. No pressure from the staff. Exceptional pieces you dont find in retail chains.
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Joe Hodges
Leigh Jewelers does a fantastic job at listening to their customers wants and needs. Their service and quality of their products are truly top notch. Wouldnt go anywhere else!
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Debra Riley
Leigh Jewelers has an excellent jewelry collection and extremely wonderful service. Everyone in the shop is very friendly and very knowledgeable in what they are selling.
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Noah Carpenter
Leigh Jewelers is most definitely the best store in all of Vero Beach. I am always recommending people I know to go here because of their great services and products.
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Sam Nash
While they are jewelers and work with very high end pieces, the employees are down to earth and pleasant to work with. Its what make them the best store in Vero Beach!