Category: | Comic Book Store |
Address: | 8045 Archibald Ave #120, Rancho Cucamonga, CA 91701, USA |
Phone: | +1 855-692-6642 |
Site: | 4colorfantasies.com |
Rating: | 4.6 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM |
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From the Cave
If I could give 0 stars in this review, I would. We have been religious customers of this comic store for a few years and are also part of its Geek Club. In addition to my husband spending a minimum of $25-30 in there weekly, he has spent hundreds and hundreds of dollars there over the years. I am absolutely mortified by the lack of not only customer service provided by the owner, but the lack of customer respect. A promo ran around the holidays for every $50 spent, a $10 coupon was issued for use in January. My husband spent over $100 so was issued 2 of these promo coupons. He went into the store today, as he does every Wednesday, and during checkout submitted these promo coupons. He was told only one per customer was allowed. Since I was in the car, he summoned me into the store so he could use one of these earned coupons and I could use the other. What happened after this is completely mortifying. There was a line of customers and the owner proceeded to speak very disrespectfully to my husband and me. He told us we were abusing these coupons and that they were issued for a customer to use one and then come back another day to use the other. I reminded him that I was a customer also and it would be inconvenient for my husband to have to come back the following day to use the coupon. I told him we were long time customers and would not be returning after this embarrassing treatment of his customers in front of other customers. He was unsympathetic and said, "I welcome you not to return." Wow. That is all I have to say. He continued with his disrespect and we left. Immediately after we called Comic Madness in Chino and will now be their customer. As an FYI...comic madness offers the same discounts as the Geek Club but without having to pay the $25 membership fee. The owner has been rude in other occasions and we looked the other way. After today, we will not spend another dime there. If he is willing to treat us long time customers this way, I am certain some of you will have the same experience. My husband spent money to receive these coupons. I hope this $10 is worth the loss of a long time customer.
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Christian Støa
I spent a few weeks searching for a comic book store after a 20 year hiatus from comics, and I have certainly missed a lot of happenings in many of my favorites. I went to a store in Monrovia, Brea, and any that I happened to stumble upon. I had seen the website for 4 Color and just was lazy about going there. But, I made the choice one day to head over and check it out, I was looking for statues and such. Wow. I am very happy I did. The selection of statues is what drew me to swing by and the comics helped me stay. One of the best comic stores around and I went to a lot of them. The staff is knowledgeable and honest. The selection of comic is great and the selection of statues and figures cannot be found anywhere else nearby. Store is very welcoming. Service is great. Their pull list option is great. The store has a real nice feel to it. Highly recommend.
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Quaz Gutierrez
I walked in with my 4 young boys ages 7-13. Ready to spend my hard earned money. Now I and my boys understand that new comics are to be handled with care. The old man owner was rude to my young ones and made my younger ones feel uncomfortable. A young kid made to feel uncomfortable in a comic book store!?!? The owner must not have kids or CLEARLY cant talk or relate to them. My boys wanted to still to buy some comics. I told them not in this shop and gave them a life lesson on who we give our money to. Ps this is my first and only bad review for an establishment.
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Alexis Vazquez
Ive been coming here for a little over a year and man do they have fantastic customer service! This was the first comic book shop Ive ever gone to. I was very intimidated because I was not up to date with what comics were available, but once I talked to the staff, it all went away. I became a Geek Club member (which offers discounts) and continue coming to this place often! One of if not the best comic book shops in the I.E. Again, customer service is fantastic here! Great selection of items too!
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Christian Solis
As a comic store yes its epic, but for yugioh/magic tournaments, not really. Idk the place is more for comics than for tournaments since the place is so small in space its not worth going if u want to play yugioh or magic and i wish the owner wouldnt be so loud. he kind of scares ppl when people want to buy a comic book. I know its for a good cause but he shouldnt be so loud to the competators in the tournaments but over its a great place to go if u want the most recent issue on your comic book.
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Jessie Cook
Neat comic store! We came in when a Pokemon game (I think) was going on and it seemed fun and well organised with lots of enthusiastic players. The store was super clean and had a great selection of comic books and related pop culture collectibles. The staff was very nice, and even though they didnt have exactly what we were looking for (Magic the Gathering stuff) my friend and I bought two booster packs each and they were super friendly and helpful the whole transaction. Thanks!
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Branden Barnes
I have recently decided to start collecting in physical form the books that I have been following digitally. I am new to the comic book collecting scene and Chris was a HUGE help! He and Nat turned me on to some new books that I am really enjoying. They created a very welcoming and warm environment. I will absolutely be back, I even set up a pull list for the first couple books I was already reading, which I am already going to add to. Bottom line...VISIT THIS STORE!
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Shelly Lopez
Wish I could come here more than time allows me. I live in the Mojave desert but its so worth it every time I go. Such a wide range of comics and graphic novels, they keep growing bigger with more action figures and games, your trendy card games too if you dig Yu-Gi-Oh, pokemon and mtg, be sure to make this place one of your stops on Free Comic Book Day too... EPIC! The people are great and knowledgeable and the movie events they have are pretty cool too.
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A Private User
Im a local college student, and I was looking for a nearby comic book store and stumbled upon this one. I love the place. I swing by every couple weeks to pick up new issues, and the staff is very welcoming and friendly. I suppose you could complain that they dont have a huge selection of back issues, but if youre just looking to pick up the most recent issues in your favorite series and chat it up with some nice folks, this is the place for you.
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Danny Perez
I requested a small item and was called and told it was ready, when ready I called back and confirmed it was there. As I walked in I heard the floor manager and associates talking crap about the item that an employee offered to hold for me. Verry nice customer service. Maybe make sure customers arent in the shop next time you criticize a customer and item, you didnt make me happy. As you so stated. I Wont be coming here anymore.