Category: | Plumbing Supply Store |
Address: | 300 W El Camino Real, Mountain View, CA 94040, USA |
Phone: | +1 650-948-7160 |
Site: | barronparksupply.com |
Rating: | 4.7 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8:30AM–5PM 10AM–4PM |
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L. Calderon
Is there a less than one star? On 10/4/15 I went in to look for a M/F connector for a small 3/4 faucet. Off the top, the short, dark-haired man with the porcupine haircut, developed in instant attitude. He said, "Ill look but Im sure we dont have it. Everybody comes in here with this same size?" Well, hasnt he figured it out by now if he has it or not if virtually everybody has come in asked for that size. Then he proceeded to say, "Everybody has the same problem." Talk about negative Nellie. Couldnt he perhaps choose better words. We are all problems to this guy? Isnt that the business to solve problems? I asked what he would do and then changed my mind that I wanted to leave and he rudely said, "You asked so listen." I felt like I was being approached by a biker. No insult to bikers. This guy was so rude I was still upset a half hour later. The worst, worst, worst! No customer service skills. If he is so unhappy with his plumbing clerk job, dont work there. Obviously frustrated and over-compensating. Ladies, if you need help, to OSH in mountain view. Theyre friendly, helpful and NOT rude! Youll have a much better experience. Sadly, no one stepped in to help. What a depressing place.
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William Buchholz
Baron Park Plumbing is just about the best business I have ever used. The people there KNOW EVERYTHING it seems about plumbing. I can go in, describe a problem and immediately they understand what I want, have a solution, can identify the parts needed, have them in stock, and can find them immediately. They are patient with customers who are inexperienced. I personally witnessed the service person spend 15 minutes helping an elderly woman struggle to describe what she wanted. They went far beyond what might be expected and helped her actually solve her problem, not just supply the part. They are less expensive than big box stores. The information and help they give me has saved thousands of dollars in plumber visits. I dont look forward to doing plumbing at home but I feel more confident knowing Baron Park is available to me.
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Robert Phair
Knowledgeable, patient, neighborly willingness to answer questions and explain more than once how things work. I even heard an employee: 1) recognize that a customer did not know what the threads on a pipe fitting were or how they work 2) back up and explain, with no condescension at all, just why the stripped threads on the fitting the customer brought in were making it fail repeatedly. I was impressed. Especially if you live in Old Mountain View, you should try this place for plumbing, electrical, and garden irrigation. The best part is you can walk here. Its on the OMV (north) side of El Camino right on the corner at Ehrhorn Ave.
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Pranav Kantawala
Paul and Connor at Barron Park helped me a lot with fixing a shower valve problem. They set me up with the right parts, explained how to install the new cartridge, and offered to help out further if I continue to have problems. They saved me a lot of time and money! The price of parts may be higher than Home Depot or online, but they more than made up for it with priceless advice on how to do it right. Im a customer for life!
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Thomas Ryan
When Im not sure how to move that do-it-myself plumbing fix forward - I bring a bag of parts to Barron, and I always find that someone there will have the answer and the obscure thing I need. OSU and HD may be my go to stores for 3/4" nipples to fix a broken sprinkler, but if it came from Europe, I tend to better appreciate Barrons help and guidance.
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Sabine Villamar
Great store. Very knowledgeable staff. I exchanged the water supply for my bathroom sink and came in with "you tube" knowledge. The staff helped me with the rest. I was able to fix my leaking bathroom sink w/o issues. Thanks Barron Park
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Peter Donat
These guys are amazing. Helping the weekend hack solve plumbing challenges way beyond my skill set. Amazing inventory of obscure stuff. Theyve helped me with a dozen plumbing headaches over the years.
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Dale Johnson
Only place around that had what I needed, and the sales person that helped me even had a side job he needed my expertise in that paid excellently. Very happy with the quality of service I got!
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Christian Klingner
This place has a lot more plumbing supplies than you can ever hope to find at Home Depot. Slightly on the pricy side, but for that they have very knowledgeable staff, especially Connor.
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Andrea Gandolfo
Best advise anywhere and when you have confidence that you have the correct replacement part most repairs are easily handled - respect your counter person -
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Greg Hood
WOW! What a cool place, open on Saturday too. Mark helped me, providing great solutions. Ill be back!
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Jeff Mac Donell
Always helpful and knowledgeable. Ive never not found the part I needed. Top notch local resource.
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Freddy Bartholomew
Friendly, knowledgeable and helpful to me and the other customers.
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Safwan Halabi
Helpful and honest. Great experience.
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Ben Lindahl
Fantastic plumbing supply options