Canyon Sports

Reviews 5

JA

James Hicks

Worst gun shop in the bay area, and Ive been to most of them. This one is closest to my house, but instead of buying ammo here, I buy at the Concord shooting range (United Sportsmans). The first time I went in here, I called to try to ask for directions after missing their industrial-building 4x and driving up and down the road. The response I got on the phone was "If you cant find it, dont bother coming in.". This shouldve been my first glaring red flag, and it turned me off, but I was there. I did finally make it into the shop about 5 minutes later after checking all of the driveways one by one to actually find the place. I mentioned that I had just called to the guy asking for directions, and he told me "We like it hard to find to keep the N*****s and Sp**s like you out. This caught me off guard, as Im white (but tanned?), and I did a double take to look at him. The guy had the "SS" tattoos on his arm (White supremacist/Nazi insignias). I left after a few choice words and called his boss whom ive done business with before in a former job of mine. After that, I went back twice when I heard that the guy who told me that was no longer there, but the service wasnt any better. I sat and watched as he berated a guy for about 20 minutes about the benelli autoshotty he was buying and that if he couldnt shoulder it right (so that it would reload) not to come back into this shot b***ching about it... Ive been here a total of 4 times, and each time was just as bad as the first - minus the blatant racism. To the people who say they go there only to buy ammo - DONT BUY YOUR AMMO HERE. Stop supporting this horrific shop, and its horrific behavior. Go to City arms, or United Sportsmans range in concord (MUCH better ammo prices at USI range). Or, just order online and save 50%.

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JI

Jim Parrie

I have been shopping at Canyon Sports for 12+ years. Purchased many firearms there, as well as related products. Always received great service, and never felt cheated. I would like to address a few of the complainers after reading some of the negative reviews.. A. To the person that complained about there always being one person standing around watching the customers. Think about where you are, and what the reason for that might be. B. To the person who complained he was given inaccurate information regarding California law, You would be wise to get your legal information from a lawyer. Canyon Sports is in the business of selling firearms, not dispensing legal advice. Regardless, I doubt that locking your weapon is unsafe or likely to get you into trouble with the law. C. I have never been in the store when there were less than three people behind the counter willing to help me. If you have a problem with tattoos, deal with one of the guys without tattoos. D. Regarding prices. As I stated above, I have never felt cheated. I do my homework before I purchase, and always know what the going price is when I purchase a firearm. If you work hard enough, you can always find a better deal, however time is money and my time is valuable. Sure maybe I could have saved a few bucks by driving to Sacramento or San Jose, but time and gas would more than eat up any savings, particularly when you consider you need to make a return trip to pick the firearm up after 10 days. To sum it up, I have made many purchases at Canyon Sports over a period of many years, have always received great service, have never been lied to or talked down to, always paid fair prices, and intend to continue doing business with them in the future. I recommend them without reservation. (unless youre scared of tattoos)

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A

A Private User

Worst customer experience I have ever had. They act as though its a nuisance to deal with customers. The employs of this place are extremely rude and disrespectful. Everything is over priced. I was talked to like child the entire time I was there. I dont understand how they are still in business. Im a former United States Army Ranger and am extremely fluent with weapons, these guys are clowns. Save yourself the trip and go somewhere else. Ill never go back to Canyon Sports of Martinez for countless reasons, but primarily because they gave me the "If you dont like it, get out" line, in reference to my trying to understand CA gun laws. Its worth the drive to go somewhere else. Like J&R Sports Supply in Livermore. Top notch costumer service. Extremely knowledgeable guys like Scot Holzschuh. Its a place to learn, and buy whatever you need, with out being disrespected, ignored, and talked down to for asking questions. J&R Sports Supply has just as good of a selection, and can always order you what ever they dont have in stock, or receive something for you with decent FFL prices. How ever tempted you might be to save gas and go to Canyon Sports, I promise you, you will regret it. Canyon Sports has a very bad reputation with in the local shooting community. The only reason I can think of that they stay afloat is that first time gun buyers, unaware of Canyon Sports reputation go there because its close. Head my warning.

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BI

Birkeland Stout

I dont know why this place had so many low ratings. Ive been in several times and each time has been great. The first time I was just looking for a new shotgun for clay shooting, the young guy behind the counter took time to show me models in different price and quality ranges. I know which one Ill be buying come Christmas. I next time I came in I was looking for a holster. I brought my handgun inside a case and they were cool helping me find a good holster, using my handgun as reference since its one they dont carry. Ended up finding one that was practical and affordable, also bought some .38 rounds because they were on sale. The most recent time I took my girlfriend in to shop for a new handgun. The main guy behind the counter, Zack, was super helpful finding the right pistol for her small hands. Price was $25 over MSRP online, but it still seemed reasonable since they helped us so much. I know Triple A sports in Vallejo usually sells at MSRP, but driving to Vallejo and paying 2 bridges tolls isnt worth that small difference for me since I live south of the bridge. Its a great store, and like most gun stores theres busy times where you may have to compete for their attention. But staff is helpful and display cases are well stocked. Dont forget to pet the gun store dog before you leave.

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A

A Private User

I have never in all my days of purchasing firearms and firearm accessories come across the treatment that I received at Canyon Sports. The selection is great dont get me wrong but its the a**hole behind the counter that I cant stand! Whatever product knowledge this jerk has is masked with smugness and condescending responses. Now I admit my expertise of firearms is limited to the ones I was issued while serving, but this guy talks to me like a child. It wasnt only me either, I heard him contradict and correct another customer who was merely asking a question. What makes this guy behave this way? Total loud mouth! If this guy was in my unit he would quickly be on the receiving end of a blanket party. I asked around and apparently the only guy worth dealing with is the owner. If this is the case I feel bad for the guy. He needs to clean house and get some people in there that actually have customer service skills. This is why the sport is going the way of the dodo bird. Unfriendly people behind the counter who wont take the time and show a little respect to potential customers. My wife refuses to go here because of the demeaning way she was treated. Good luck whoever decides to venture into this shop. Great selection but horrible service.

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