Category: | Health Food Store |
Address: | 120 S Main St, Royal Oak, MI 48067, USA |
Phone: | +1 248-541-6820 |
Site: | nutrifoodsinc.com |
Rating: | 4.4 |
Working: | 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 11AM–5PM |
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Eliza B
Ive been shopping here for about a year and everything was "fine" overall. Decent selection, prices are reasonable. Some items are more expensive than the competition (whole foods, vitamin world), while some are less expensive. When I first started shopping here, they had Amazing Herbs brand cold pressed cumin oil pills in stock, now they no longer carry it, so I placed a special order. I was contacted yesterday and was told my order is in and will be held for me for two weeks. I came to the store today and went through hell to pick it up. Since I wasnt offered any assistance, I approached the clerk (Rick) who told me he is the owner and that he is "on a phone call" After waiting for what seemed to be an eternity, I was told by Rick that he doesnt know where my order is. It took a while, but he did find it with a help from a colague. I detected a negative vibe in Ricks attitude, he was very indifferent & also had that take it or leave it attitude. I encountered the manager (Judy) in the past and she was nice as well as helpful. She wasnt in today though. Rick is one whos the owner, which means hes in charge. I am still going to shop here for specific items, but not as often as I used to. Nice store, but I would not recommend due the poor customer service I received from the owner.
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Private User
Since 1983, I was (until 2 days ago) a regular customer of this business. From now on I will head toward Ferndale for my nutritional and vitamin needs. Here is why. I purchased a Probiotic product. I went home and took a pill or two. The next day I was looking at the bottle and noticed the expiration date and it was 4 months ago. I went back to the store with the receipt asking for a refund. I was expecting no hassle money back. I was wrong. Despite me having the expired product in hand with the clear stamp + store receipt from two days ago, I was refused the refund when I asked. To make a long story short, eventually they did refund me but not before a long hassle.( clerk was nice and has no bearing, it was the manager directing the clerk). I do not need more stress in my life specially from a store that sells nutritional products. I will drive 2 more miles south to Ferndale and see more variety at lower cost. This small stressful event will turn this event into a blessing in disguise. By the way in my purchases along the last 30 years I never returned a single purchase. I will throw the stuff in a shelf and never use it if I dont like it, but never returned stuff.
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A Private User
I really like having this store in downtown Royal Oak. They have a great selection of groceries in an area without any traditional grocery or convenience stores. Bread, milk, eggs, cheese, breakfast cereals, pasta and sauce, are all here. They even carry a great line of seventh generation paper products--made of recycled paper. I know many seek this store out for the excellent vitamin selection and the all-natural health and beauty aids , but I am so glad to have a local store carrying groceries in my neighborhood. Without this store, downtown Royal Oak might not be the full-service, walk-able community I sought out when I moved to R.O. Try out this store, as it is a gem!
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Kirstie Rushing
I called down there today, Wednesday 7/23/2014 around 2:30pm. The female employee who answered the phone was not only very rude, she also set the phone down in the middle of the call and continued to talk to her coworkers. She wasnt saying very nice things. I wanted to bring this to the owners attention through their website, unfortunately their contact option isnt functioning.. I dont like resorting to leaving reviews because I dont necessarily believe that poor customer service from one employee means that the company itself holds low standards for such. I hope with Nutri-Foods, Inc. this is not the case.
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A Private User
I was in Royal Oak for the afternoon and I was searching for lunch. Unfortunately, I had already spent most of my money at the book store and I had about $5 for lunch. Being vegan, there wasnt really any cheap restaurant food nearby. I asked the woman at the front for some help choosing. She was very knowledgeable of the stores stock and was able to get me a good meal within my budget! Ill definitely come again if I find myself in Royal Oak again!
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Rita T
The store itself is fine. The low rating is for the male employee who can sometimes be blatantly rude and speak harshly when simply asking him if they have an item in stock. Its called doing your job! Ive also called before going to ask if its in stock - told it was without him even looking - got there and i was not there! Once I find a different store closer to home that sells that item Im not going back to Nutri Foods.
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green america
Totally amazed that they dont have a website. Really? In 2016? I have been in the store and purchased various things. And yes its good, they know their business. But its hard to find stuff. A store layout on the web would help people. Again- theyre good and havent been here 4ever by accident. But they could be better than they are! Kind of quirky and stuck in the mud at times...but maybe thats their charm.
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Karen Dubrinsky
Have shopped here now and again; its always an interesting store with good products. Havent been there lately, but when I called about a particular product type, Craig gave me tons of information and recommendations. He also encouraged me to come in and remind him of our conversation, so he could share some more info with me online. Wow with a capital "W" for the customer service!
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Cool Places to Live
Love this place!! I used to come here all of the time, but for some reason this place fell off the radar, Im so glad Ive rediscovered it. They have hard to find items, such as essential oils, and supplements, some of which I cant find in Whole Foods. The staff is extremely helpful, and quite knowledgeable.
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Kirk Tirakian
Ive been going to Nutri-Foods for at least 20+ years. I know most of the staff by first name. Ive been lucky to have lived from walking distance to 20 minutes away. Ive used the big chain vitamin stores and I keep coming back to Nutri-Foods.
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Tanisha Coles
I went this morning to pick up a few things for the first time and I fell in love with this store!!! They have a large variety of herb extracts and coconut oils. Very friendly and extremely helpful
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Rebekah Edwards
Ive been shopping here for years. They have some really cool products but they are kind of expensive. They do have a deal where you get a stamp and get free groceries onec filled up.
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A Private User
This place has been around forever and there is a reason why. Great service, prices and selection. Look for the "Stakich" Brand Honey. Delicious and locally produced!
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Daniel McPeek II
Great store, its been there since like the 70s, good for unique items and not expensive for whats in the area, I especially like the tea and honey selection.
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Summer Eager
Ive restored my health to its natural state with the help of their products and friendly staff. Judy the manager is amazing.
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Joseph Sames
Most affordable and friendliest health food store in metro detroit. Go here instead of Zerbos, whole foods, or better health.