Category: | Cell Phone Store |
Address: | 12923 Factory Ln, Louisville, KY 40245, USA |
Phone: | +1 502-241-9001 |
Site: | cellphonestoreforestspringsky.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
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Robert Thornton
Ashley Holland has given us superior service. We had some complicated issues and she answered and solved each and everyone of them to our greatest satisfaction. She also presented a tablet upgrade to us which we bought and signed up for the service. Ashley is very bright, professional, and knowledgeable and I have great confidence and satisfaction with the results of our visit. She is a valuable asset to your company. Thank you Ashley!
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Michelle Warstler
I worked with Tyler today in purchasing 4 new Samsung galaxy s8 as well as the gear s 2 watch. He helped so much In the transition process and was so patient trying to set everything up for me and my family!! I would highly recommend coming to see him if you need for any news products or phone products or phone. He was great!
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Meredith Johnson
Jordan helped me tremendously over the weekend, and when one of my purchases was not adequate (Mophie for 7 plus didnt charge properly), Tyler had another store deliver one to accommodate my schedule. I will NEVER go to another location. The customer service is phenomenal!! Thanks guy!!!
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matt bright
Jordan was very helpful and knowledgeable of all services available. He was able to save me some money off the previous bill by offering different plan options. No questions were left unanswered. I will recommend him to anyone in need of cellular or cable service in the future.
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Danny Poole
These guys are absolutely fabulous! Every time I come to the store, they bend over backwards to help us! They are never hurried, they are kind and patient, and very professional! I wont go anywhere else for my AT&T services. Tyler and Jay rock!
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Shannon Wisbey
I have visited the store 3 times and each time I had excellent service!! Aaron helped me and was patience, kind and extremely helpful!! Maurice helped my mother with a new iPhone and he was so helpful!!! We would highly recommend this store!!
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Tina Blevins
Was very hesitant about switching from Verizon to AT&T. But Jordan helped ease our fears with his knowledge and helped us save money by suggesting different options to meet our needs. Very knowledgeable and friendly service, will come again.
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Linda Penick
The employees at AT & T or knowledgeable and very helpful. I would not hesitate to come to this store again to purchase another phone. Chad was especially helpful and wonderful which saved me several hundred dollars. He was very kind!!!
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Christian Isaacs
Dodged all questions about the Samsung 7 edge battery defect, didnt deny the legitimacy just refused to talk about it. Gave sarcastic answers, took over 20 minutes to be acknowledged, highly unsatisfactory service overall.
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tina khosrowshahi
Went to this store with a few issues with 2 phones. Aaron went above and beyond to help us with these issues. Thanks to him we had a fantastic experience! Will definitely return to this store for any future purchases.
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Marla Highbaugh
Working with Joe and Jay was a great experience. They were extremely knowledgeable about products and comparisons. Highly recommend working with this store and will be a repeat customer.
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Jeri Mayes
very good experience at the store. I would highly recommend this store for all your att needs. Keep up the great work Jay which is the store manager and the rest of his team
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Samantha Chandler
Weve been AT&T customers for years. Went into the store today to get my daughter a new phone for her birthday. Though we walked out with much more than we went in for...
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Evan Kuhl
Couldnt even swap out a SIM card correctly. Ended up at another store to fix their mistake. Was more interested in selling me cable than helping with the issue at hand.
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Robert Grimes
omg! how great aaron was! he gave me an awesome lesson on a samsung and im not even an AT&T customer! maybe i should be! thanksthanksthanks! helena grimes
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Andrew Singer
The staff is very knowledgeable and helpful. Help me get my business phone service updated and also helped me with some questions about my DIRECTV.
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Scott Rector
My experience was exceptional. I would recommend the store to anyone and everyone. Personal and qualified service right in my neighborhood!!
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LaKesha Cotton
Exceptional customer service, knowledgeable staff, and the follow -up for additional questions was better than I ever experienced at Sprint.
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Melony Tomlinson
You Rock Jordan!!! Thank you for all your help. You answered every question and then some!!! So glad I made the switch from Verizon!!
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Karen Schaefer
Chad was very helpful. Great personality very informed about the question I ask. Made me feel like a person that would come back.
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Jay Wise
Great customer services, I will not go anywhere else but this store for all my wireless and home service needs.
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Brenda Luster
I went in for help with my old phone. Chad and Jay were exquisite! They helped me get a great new phone!
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savage girls101
Excellent service, I appreciate all the help. Thank you Stephen and Jay for the best customer service.
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Joyce Wood
The customer service was outstanding. Chad was particularly helpful. You need help, see this store.
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sonny milea
Jay did an amazing job, I would highly recommend seeing him at this store for all your att needs.
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david schilling
Went in for a screen protector and Chad and Jay were happy to help. We will return for upgrades.
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Char Bayer
Jay Wise the store manager did a fantastic job! Very good team you have here in Forest Springs!
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Darlene Roberts
I had an amazing experience at this store. Thanks to Jordan for being so knowledgable!!!
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Nathan Monroe
Had a very pleasant experience. The sales staff helped in every way possible. Thanks
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Jenni Tatum
Great experience! Aaron was helpful and efficient. I would give him a 10 out of 10!
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Robin Carter
Tyler was awesome! Helpful from the time we walked in the door! Excellent service!
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Jerry Kral
Jillian was excellent! Knowlegable and fast - took care of my problem with ease.
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Ginny Mcgraw
Love this store Jordan is the greatest will always come back to him for anything
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Edward Sharp
Jordan, Jay and the rest of the folks here do a great job every time I drop by!
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Nathan Landers
Ashley is great. Very positive in store experience. Will definitely be back.
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Ryan Helton
Jay was great. We are looking forward to getting our new phones.
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Kristin Higgins
Always a nice experience! Jay is always helpful and friendly!!
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Pountious Phillips
Jay is amazing I will always recommend coming to this store
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jason hall
Customer service is great. Very friendly. Short wait time.
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Michael Baete
great working with Jay, very impressed and great service!
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Jeffrey Dawson
All of the guys were outstanding. Great service
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Penny Adams
Jay was great! Very friendly and quick service!
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Maureen Williams
Great service! Jay was very helpful!
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Dylan Moberly
ashley was awesome!
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Richard Potter
ASHLEY WAS great!!!
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Gloria Wise
Great experience!
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bill lunsford
Tyler was great
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Michael Duncan
Great service
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Brad Huhn
Very good