Category: | Coffee Shop |
Address: | 2101 Murchison Ave, Pomona, CA 91768, USA |
Phone: | +1 909-629-3194 |
Site: | starbucks.com |
Rating: | 3.4 |
Working: | 4AM–10:30PM 4AM–10:30PM 4AM–10:30PM 4AM–10:30PM 4AM–11PM 5AM–11PM 5AM–11PM |
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A Private User
I go to Starbucks every day for a cup of regular coffee, i live in La Verne and the stores there are very good,las week i was in the area of 10 FWY and Fairplex and i went to get my coffee, i dont like the drive thru because i add a few things myself ,raw sugar,honey,half & half and more. I asked the lady how i wanted it, but i didnt pay attention and got my coffee. When was driving going to L.A. I tasted it and i was horrrible, if she put some sugar she never mixed it and i didnt want to use my finger, i was going to stop the one at Barranca and 10 FWY but i had an appointment,Do they have a manager there??? Thanks God most location are very good.
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A Private User
I love everything about starbucks, but for being a Drive-Thru right off the 10 freeway, they need to get it together, they are waaaaay tooo slow. I can go through the drive thru at the McDonalds right next to them in about 3 minutes with my iced coffee. Im not joking from the time I exited the freeway and got back on with my caramel machiato, it was 20 mins. later. They really need to speed things up or hire more staff for peak hours.
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ActorKevinOlson
Zero indoor access! No food offered when I went. I wanted an expresso brownie. I have never purchased here because, I like to add to my coffee, ie: lots of cream and occasionally get an expresso brownie. The one time I tried it, they didnt have a strong coffee?! They are next door to McDonalds and an excellent Chevron gas station, so this isnt a true "Starbucks" in the ways you may want or expect!
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Jorge Tirado Jr
If youre going there make sure to taste your drink before you leave because they have always messed mine up and its always been too late for me to go back. They are slow, and on top of that, they make horrible drinks! Iced drink? Theyll fill your cup to the rim with ice and then pour in your "drink". Hopefully you also like syrup on the bottom of your drink, because they do that.
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Shawn Nicholson
Without question the slowest service at any coffee shop that I have seen and received. At least one person left without ever getting their drink. The poor staff seemed overwhelmed as this was as very busy spot right off the 10 Freeway. Wouldnt be surprised if they were all brand new. If you go DO NOT WALK UP! Drive through seemed to get served at a better rate.
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Juan Gonzalez
Great just like most Starbucks, but also full like most Starbucks and a little slower then some Starbucks but nice to have it right off the freeway entrance. The only issue is going from Starbucks back to the lanes to reach turning lanes onto freeway are not very good have to drive down the street to make the u turn or just make a illegal left upto you
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Coddy Kellar
Ordered a large iced mint mojito $5 and it is one of the best mojitos Ive ever gotten. The barista believe his name was jeff made a badass, creamy cup of coffee. I took one sip and I was in love haha. Took some restraint not to order another on the spot. Either the ones Ive been to were meh or this guy is awesome. Ill give it to him:
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Paty J.
Thank you so much to the employees at this location. My car broke down in the drive thru and they were so very understanding. I really felt so bad for this but the employees were alot of help. They made me feel better. Their customer service skills are above and beyond exceptional. I will definitely visit the location frequently.
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Robert J
I ordered a Pike with cream, I saw her put it down on the counter, I sat in the car while five cars backed up behind me. She finally handed to me, I asked did you make me wait on porpoise, she said no it was brewing. The coffee was cold, black and 3/4 full, by the time I noticed I was already on the freeway.
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Kevin B
Good for drive-thru only. No indoor seating and some outdoor seating, but no outlets to power your school/work devices and you dont have access to creamer/sugar/etc without waiting for someone to come to the window. I normally enjoy visting Starbucks, but this setup is a disappointment.
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Dee Anna Taylor
Ive been there twice now, and both times theyve gotten my order completely wrong. Company standards are lacking to say the least. Today, same thing, and it wasnt just my order, 2 other customers were complaining as well. I believe your employees need better training, thank you!
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Miera Bluntson
I live very close to this Starbucks and it is perfect for me to just go through the drive-thru and zip out. Although, they are sometimes slow, and depending who is working, not so great with customer service. But love getting my Iced Caramel Apple Spice from them. Overall, ok.
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Angelina Cabr
I dont care for the set-up of the drive thru! Who thought of putting the menu after the order screen? Gio wouldnt take my order until I was directly in sight of the camera. I wanted to view the menu and try something new. Now Ill just be trying a new location.
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Gigi Klindienst
So glad to see this newer addition to the Starbucks lineup. Great location right off the 10 freeway at Pomona Fair exit. Easy access for a quick drive thru and friendly service! Open early closed late...what could be better? Consistent and reliable product.
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Mel M.
Usually come here for coffee in the morning. Coffee is always hot. The drive thru is fast. The walk up window is on the slow side. On occasion I will order a Very Berry Hibiscus or Caramel Macchiato 9 times out of 10 my order has been made to perfection.
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Jennifer Escobedo
Very bad service. Order add ons all the time from other Starbucks but every time I go here they dont offer it or ran out. Always have postings of drinks that they no longer offer. If they are limited time then remove the sign..Huge false advertisment!
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Samantha Fiol
I ordered a strawberry frap extra blended at 9:30pm when I got it it was very watery like it was not even blended. When I check the order paper it says it was made at 9:19pm. Very disappointed, furious, and hoping it was not someone else drink.
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A Private User
Very worst Starbucks ever! Staff slow and not attentive! Took 15 minutes to get tall coffee of the day! Ghetto with no inside seating area-really dont want to sit outside in this neighborhood!
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kraz88
They got our order right but when they handed me my drink it had some sticky syrup all over the bottom. Needless to say it ended up on my shirt, the steering wheel, and in my cup holder.
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Maria Varela
This place is SO BUSY when they kids are in school. They have a lot of baristas working here but this place is just to busy, sometimes they forget what you order and your food.
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Jazmyn Claar
Real good service. Employees are fast so im never waiting long, and the barista Alyssa is so nice. She has learned my order and already knows what i like.
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Vick kev
Went there last night around 10 PM and I kid you not the cutest red head girl works the Drive Thru. She is awesome. Vanilla bean with java chips baby.
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Moist4Halo
Worst coffee ever!!! Not only was my HOT coffee not HOT, but it also tasted terrible. Do yourself a favor and never go there. 0/10
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Sarah Crowley
Bull sh*$ Waited 10 minutes to order and then 22 minutes to get an iced coffee with milk with no apology for the wait. Awful