Category: | Pet Supply Store |
Address: | 4100 Ming Ave, Bakersfield, CA 93309, USA |
Phone: | +1 661-834-1044 |
Site: | petsmart.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Kaynhine Dieogee
The fish tanks had well over 50 fishes dead in them. Some had about 12 dead. Floating and on the ground. I came to buy a few mollys. Aparently, they dont care if the fish have ick. More than 8 fishes had ick and others had started getting it. I asked an aquatics associate if he could tell me if it was ick. He couldnt. He said "uh, well we all rotate. So Im not sure." I said. Who cleans the fish tanks and how could they leave them so filthy... Wrap it up... Go to Petco better. They care for their animals and they have a specialist specifically for aquatics. And they care so much for their fish. Not only thay, but they can seriously answer any question you throw at them. I recommend NOT shopping for fish at this store. ESPECIALLY if you have other fish already. You WILL bring something back from the stores aquariums. Diseases, or unwanted bacteria.
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Jordan Contreras
We come here often for the grooming salon and the pet hospital. We have a small terrier mix that we rescued as a stray 5 years ago. Banfield was so helpful in getting her everything she needed (shots, spayed, antibiotics for the dog fight wounds she had). The doctor ballparked her age to between 2 and 5 years old, but he told the nurse to set her up on the puppy plan so we can be sure she gets everything she needs. The grooming salon keeps her looking clean and beautiful every time we bring her in. Shes a very sweet, happy dog now! Weve also brought in another dog (a German Shepard puppy around 6 months old) in for the dog training courses. Destiny was extremely helpful getting my rambunctious pup on track! Beyond the store front, this Petsmart has everything you need to keep your peers happy and healthy!
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carlos melgoza
Twice went to get a couple of fish . Plenty of employees. First time the emp. Spent An Hour Helping ONE custmer. While I was only one waiting next for all the time she spent helping. She was done and another customer walked in and she asked whos next. She completely ignored that I waited for a very long time . Like I was invisible. I said nevermind. Even the cashier noticed and said she could get a different emp. To help me. Cos she saw how bad I was treated. Now today again I waitem no one in the area to help with fish. Got tired went counter asked for help . I was told some one would go help me. No one ever came. I got something else to pay for the cashier never said no one helped u. Or sorry u still need some one to help u. I walked out disgusted.
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Isrrael Ruiz
Well let me start off by saying that everything is great in the store the only reason i rated this a 1 star is because it is a horrible place to buy fish and plants. by far this store has the worst case of ick[ich] on the fish and their are so many fish lying dead on the bottom of the tanks and on the filters and all the plants are starting to decay and some of them have rotten roots already. the staff that handles that section of the store should be fired. she/he does not ask if you need help [which is good for some people if u dont wanna be bothered] but in my case i want to be asked if i need help. My only complaint over all is that this store should treat their fish with more care if i see that change ill rate it a perfect 5
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Becca Neiswender
My son got to use one of the animals, however, it barely ran. I told one of the attendants, and she said she would turn up the speed. He tried it again, but it was still slow. She said he could get a different one, but he would have to wait, because now a family was in line....we were there first, but she claimed they were so wed have to wait. She said I had only complained once, which now had taken up most of our time....so basicly we got a crazy deal for what we paid for. Georgia was the lady I spoke to. She was incredibly rude, and didnt care about fixing the situation until I mentioned speaking to a manager. She refused to give a business card or a corporate number, or a refund! Not acceptable....poor service.
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Maira Caldera
I love it here! Everyone is super friendly and care about you and your pets needs. I have put Luna my husky through Beginner, Intermediate, and now Advanced training and I can guarantee your moneys worth. Destiney is beyond helpful as well as everyone else in the store. Luna my very sassy girl can be a handful but they always treat her lovingly and go out of their way for her, which to me means the world. Honestly, the best place to bring your pets and to buy anything they may need! Take it from someone that visits the store 3 to 4 times a week lol.
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Jennifer Young
Took our chihuahua to have a bath and nails clipped today. They did a good job, he looks clean but his nails are still so rough. We paid the extra 12.99 for the nails to be cut and filed extra good and honestly should have saved the 12.99 and just paid for the bath with nails clipped for 17.99. Otherwise they did a good job, just dont waste the extra 12.99 for them to file down the nails because they are sharper now then what they were
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Racso G
I think that you can find pretty much anything pet related stuff youre looking for here. Its a big store with lots of stuff, plus fish, birds and reptiles for sell. They host, i believe, cat people a few times a year so you can adopt a cat. Friendly and helpful employees. I dont like the strong smell when I walk in but 5 minutes later you get used to it. Prices are decent.
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dylan ward
Honestly loved this store until I bought an aquarium from them hasnt even been a year yet and its leaking they said they could pull it up and see that I bought it but could not return it without a receipt. I get the return policy but, your item was clearly defective needless to say I will not be shopping here for big items again.
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Maria sabala
If you really love your dog then dont take him to pet smart because they put him the flea medication and it burned him and he was bleeding and didnt eat for three days I found out when I was petting him that he was bleeding worst place to take your dogs they dont even care about dogs they just want money.
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Kristina Pacheco
I usually enjoy my time here, but today I must say that the employee wasnt very friendly or helpful. I asked for help and only pointed to where the item could be. It took 30 mins before I located the item. Finally went to pay and the lines were long and only 2 lines were open. Pretty disappointed
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Bella Lozano
I have had such great service here at petsmart, there are many helpful workers. what I enjoy the best is how all the employees always seems helpful and always happy! I guess we would all be happy & helpful if got to work with animal tooo.. Dogs Best Friend ..Petsmart ROCKS!!!!☆☆☆☆
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ileana farrell
Everone is friendly,except the girls that work in the grooming section.they make you feel like you and your pet are a burden.specially that girl that wears a bandana.I took my dog got a new groomer and shes awesome with dogs.never again will I go to petsmart grooming.