Category: | Print Shop |
Address: | 10635 NE 8th St, Bellevue, WA 98004, USA |
Phone: | +1 425-455-3434 |
Site: | local.fedex.com |
Rating: | 3.7 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM Closed Closed |
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A Private User
Often in last minute mode to get copies printed, I have been very pleased by the level of service at this FedEx Office location. From small to large job orders, my orders have not only been done capably but ahead of schedule. If there are any issues, I receive a prompt call or return email. They are eager to get the job done quickly and professionally. I recommend this location highly--I have not waited long any time I have come to the branch, have received excellent service and left with products of very good quality. Kudos especially to Crystal, Angela and Mila who not only provide great service, but offer suggestions and make their customers feel well taken care of. I just wish this office was open on the week-ends!
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A Private User
This FdEx office is great! They are eager to please and have a wonderful "the customer comes first" attitude. Once I came in with a last minute poster sized file that I needed to have printed. I told them I had been meaning to print the poster at Walgreens but that Walgreens didnt have the turn around time that FedEx was offering and I needed the poster for a birthday present ASAP. I was surprised at the difference in cost, seeing as FedEx offers a superior printing service to Walgreens, and noting that this cost difference was a little high for me, they matched Walgreens cost. I was shocked with the generosity and extremely pleased with their service. I will always go to this office.
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A Private User
Today was the second time I went here to get a printing and binding job done. This time it was a big one - 1500 pages - 15 binders - custom tabs - special cover etc. I loved the enthusiasm and promptness with which everyone helped out ... Avee diligently understood all my special requirements - made sure the PowerPoint files were properly converted to pdf, did a sample print to make sure everything looked OK ... and as promised, completed the job to my satisfaction. Unlike other FedEx locations, this one is where you get personalized attention, great quality and ontime delivery. Highly recommended!
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Shalonda Nesbitt
I went into this store yesterday at around 7 am to ship a package, I paid for my package and went home and about 9 am I got a call from the store saying that they wanted to charge me for something that they forgot to charge me for. I told the guy I paid with cash and he said that they couldnt just charge me for a signature and to just forget about it and then I get another call today saying that they want to repack my package for 15.99 and recharge me for the order. I think not. I will pick up my package today and use UPS.
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A Private User
I admit, Im not a big copy center junky... Ive been in such places maybe 4 times in the last 5 years. But I just had occasion to use this Kinkos, and they did pretty well by me. They quoted my job differently from the way they finally billed it. When I was surprised by the sharp increase in the final price and explained the situation, they readily adjusted the bill to match the original quote, even though the original quote was just a verbal statement, not written down. Very professional, IMO.
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Jianyu Li
I have been there several times. However, long lines, bad attitudes, crew has no patience. Recently I came across Kiwiship, which helps a lot since I can just bring the item to office and someone from Kiwiship will pick it up. No packaging needed (True!), no lines anymore, and the same price. Hope you can see this before deciding to waste time in this FedEx.
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Rhonda Chichester
Excellent service. They give you a phone call or text to let you know your package is available for pick up. I didnt have to go through a lot to get my package sent to a pickup store, because they dont deliver to PO Boxes. Im every please with there service.
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Sanjeev Katariya
standing and waiting for over 20 minutes at 11am in the middle of the morning. guys hire some more people who have some basic customer service skills and can not having folks who have to tend to their jobs wait forever!!!
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Eda Yagiz
Great service! After an unfortunate FedEx visit in Ballard (not a good experience), I was very impressed by the positive attitude and solution oriented service here. Thank you!
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admin dolan
Love their online printing center. The staff was always friendly and helpful!