Cycle Solutions

Category:	Auto Parts Store
Address:	104 Martinsburg Ave, Gordonsville, VA 22942, USA
Phone:	+1 540-832-0840
Rating:	3.7
Working:	Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed Closed

Location

Photos 3

Reviews 5

rcsays

I had a very poor overall experience here and would not recommend this shop to anyone. Heres a description of my experience. I called them to get info on prices and turnaround time for doing some repairs. They told me they had about a 2 week lead time. I dropped off my machine, they wrote down what I needed done as well as that I wanted to get an estimate before they ordered any parts. I waited 2.5 weeks but didnt hear from them so I called. They said they didnt have a chance to get it yet. "Maybe next week," they said. So I called back the next week. "Sorry. Maybe next week," they said. So I called back the next week, still no progress. So I waited another week or two until I could get back out there to pick it up. At this point, not only wasnt the work done, but they still hadnt called me with any kind of an estimate. The manager tried to make nice and told me "Ill personally take care of this today and call you with an estimate." So I left it there and gave them a hard deadline when I needed to have the machine back. Nobody called me until the next day and it wasnt the manager. It was the guy who it seems was supposed to have been doing the work all along. They gave me an estimate, I told them to go ahead and reiterated the hard deadline when I had to get it back. The guy doing the repair had no confidence that it would or could be done by then. It turns out that they got it done after 6 weeks of delays. I paid the bill. They did nothing to try to make up for the bad experience they provided me with except a smile and head nod from the guy in charge. I got the machine home and everything seems to work except the rear brakes still werent adjusted as I had requested. After my own experience, I would not recommend this shop to anyone.

Brian EvanLeeCycles

Had an AMAZING experience at Cycle Solutions... Gerry ordered me the best priced tire, got it the next day, installed it and I was back on the road!!! This will be my home away from home bike shop. I dropped my oil for a quick oil change and they lent me a pan to do the work and recycle it for me. Gerry is a great guy and Jamerson was excellent as service guy, giving me all necessary info and prices. Did not get the name of the young man who actually changed my tire, (dark hair, glasses) but the work was excellent, clean and perfect! Right down to the metal valve cap with the valve removal tool on the other end. The plastic ones always break. Nice touch! I am very grateful to Gerry for his time, attitude and wealth of experience. I felt at home, as did every customer that came or went while I was there. If you live anywhere near Gordansville, VA, make Cycle Solutions your bike shop. You wont be disappointed. I gave the info to my nephew and hell be taking his V-Star 650 there soon.

Robert Freed

Went to them for some works couple tears ago and just recently had tires installed, has been fare. Gary cut me on a deal on tires but they were not what I thought I paid for, at any rate the tires or what was on bike already which had lived a long life of 20 years and about 10000.

Jason Weiseman

Brought in my Yamaha 4 wheeler with low compression and they had it up and running in a reasonable time, during peak season, for a fair price. Very pleased, definitely recommend!

Andrew Duffy

Best Triumph service! ROCKET!