Category: | Beauty Supply Store |
Address: | 3780 Belt Line Rd, Addison, TX 75001, USA |
Phone: | +1 972-488-8523 |
Site: | stores.sallybeauty.com |
Rating: | 3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM |
PR
Princess Grace
I would have given this place a ZERO, but they want at least one star. I went TODAY to the store in Addison for 2 items dye and peroxide. The clerk was finishing with a customer and after awhile finally discovered she has a CUSTOMER! Me! I told her that I wanted to know which of the dyes would cover grey. She said, "Well, it looks like you are looking at the Clairol and the ion, so you are in the right area." The phone rang and she ran to get it! She was gone a long time, and I though she would be right back...WRONG. She came right back to the aisle where I was, WALKED PAST ME and began READING THE LABEL of the product to the person on the phone... 3 FEET AWAY FROM ME! I was totally MORTIFIED! She kept talking to the person on the phone! After what seemed like forever I interrupted her phone call and told her I am a PAYING CUSTOMER in her store and want to check out NOW. She looked incredulously at me. and looked like a deer in the headlights... she couldnt understand why I would be upset standing there with 2 items ready to give her CASH standing in front of her and why I would be upset that she was on the phone and couldnt tell the person 20 minutes ago that she had a CUSTOMER IN THE STORE and could the caller call back in 5 minutes....or so. OR...Heres a CLUE...let me pay for the 2 THINGS I got WITHOUT HER HELP AFTER I ASKED FOR HER HELP AND WAS IGNORED! She could have SET THE PHONE DOWN and let me check out! This woman has NO BUSINESS in RETAIL! NONE!
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Blaar Rosir
I dislike this Sallys. The staff always seem extremely underwhelmed. Theres no smiles or upbeat attitudes. Theyre very knowledgeable about their products and can help a layperson with whatever their needs are, but Id like to see a smile or two when Im there. The store is usually pretty messy with inventory thrown into piles as if its waiting to be shelved, but the employees are never working on shelving it. Youll be able to find what you need and get help with it here, but dont expect service with a smile!
MA
Maryam Tayeb
i really love this store . the staff is really nice and helpful . i decided to buy a hair color from the amazon or ebay after the awful experiace in plano sally but when i saw the staff in this place i changed my mind .she was really nice you cant belive me ,she helpt me alotttttt
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Nikki Maxwell
Closed before they were supposed to. Then answered the phone and said we already shut the registers down. I knew exactly what I wanted. Wouldve only take a few minutes!
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Layne Sutton
I appreciate the discounted items with my card. Sometimes the staff are too busy to offer any kind words. And other times they are very helpful.
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Brian Jimenez
My wife and I love going to the location on Beltline in Addison because the clerks really know there products and customers.
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Donna Dunbar
It was a great place they had everything I needed when others didnt. Great place but far.
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Viridiana Ugalde
Bueno