Category: | Supermarket |
Address: | 7604 US-70S, Nashville, TN 37221, USA |
Phone: | +1 615-646-1870 |
Site: | publix.com |
Rating: | 4.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM |
MA
Mary Graham
New to the area, we thought wed check it out. Its a beautiful store but we had two separate, bad customer service experiences that left us sour. The first was at the deli. When I asked how much the American cheese was, instead of cheerfully checking for me and asking how much I wanted, he said, "the price is right there" (which, by the way, it wasnt). I didnt get any cheese. The second was at the customer service counter. We purchase a 2 for 1 item, the sale card was clearly in the middle of the bags on sale. When we questioned why we didnt get the price, after checking, the employee said it was for a different product. When I went to check and brought her back the sign she said, "Oh that is for the smaller bags". I told her there were no smaller bags there. She just sort of shrugged and said shed tell the manager. She should have given me the sale price, instead, she let me walk away, saying to my husband that we wont be back. Is it really worth losing a new customer over $1.30? Good customer service goes a LONG way, doesnt it?
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A Private User
I manage a nearby Hilton property and we strive to offer the best experience and great service to all our guest. Every time I visit this Publix, I am blown away at how they have mastered this. EVERY employee in this store seems geniunely concerned about my experience there and makes sure that I am fully satisfied. My most recent experience brought me there 5min before they were closing. I purchased a birthday cake and some enchilada seasoning. The bakery was in "shutdown" mode but the staff there happily stopped what they were doing to help me and write a birthday message. She even changed to equipment that she already cleaned to get my little brothers favorite color. Next, we were looking for a particular seasoning and in less than a minute of looking, we had three members of staff helping us. I know this is getting lengthy, but, they deserve much more than this little testimonial. GREAT JOB!
CE
Cecily Newman
This review is for the Publix event planning department. They absolutely blew me away! My little backyard wedding was much easier when I could get all the cake and flowers and some food all in one place. They were super helpful and took so much work out of the hole thing. They ordered tiger lillies for me and when they arrived, they were not bloomed. I wasnt bothered, but the sweet people at Publix called everywhere for me trying to get bloomed lillies, and when they couldnt, substituted another color and gave those to me for free. When my daughters birthday comes around I will definitely be back! Thank you guys for a great experience! Also the cake was...so...incredibly...scrumptious omg
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A Private User
I ALWAYS shop at Publix and have ALWAYS been very impressed with not only the cleanliness of their stores, but the helpful and friendly attitude of all of the employees! I stopped into a Kroger store the other day because it was right next to where I had dinner. I walked in, grabbed a cart, and walked up the first isle. It was dirty, 2 employees walked by & said nothing, and a couple of products I normally buy at Publix were not in stock at Kroger. I turned around and left and drove the extra couple of miles to get to my Publix. I was instantly happy and relieved when I walked through the doors!!! Thank you Publix!!!!!
IN
inderpreet singh
Pubix has a very bad service. They are not hiring those type of students who just recently graduated from their high schools and who needs to work for couples of months until they are waiting for their colleges to open this fall 2017. Publix hiring people are very abstruse in terms for hiring recently graduated students who just wants to work for couple of months. If those students not going to work in all these types of store this summer so what can they do to earn money for themselves and make their summer productive.
HE
Hey Diana
I love Publix, however they severely lack a variety of Organic Produce. This location is nice, clean & bright. The employees are pretty friendly. Often the shelves are missing items, but shelves are always being stocked. Which at times get in the way. Another thing not all Publix stores carry the same items.
MC
Mc Ren
Excellent location. I always have such an easy time parking and getting in and out of this location. The staff are friendly and helpful and it is such a breeze moving through the isles. They always have what Im looking for in stock as well. I would highly recommend using this location.
DA
David Bogema
We do most of our shopping here. The staff are super helpful and friendly. They have a great selection of produce with lots of fresh from Florida options. Their beer selection includes lots of local favorites. The kids love getting the complementary cookies.
AL
Alicia Hurst
We play a game to see if a cashier will greet us. It never fails, no greeting. I never feel like Im in a Publix shopping here. I drive to the Hwy 100 location for the "Publix experience" Ive known for years.
ST
Steven Louis
The staff is extremely friendly and helpful and the store is clean. Four stars as the selection of food is like any other typical southern grocery store. Need more international and general variety.
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Libby O.
There was a mix-up in the bakery with my cake, and Candis the manager helped sort everything out!!! She made it right and I was able to make it to my party with a great cake on time!!
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A Private User
The staff are very friendly and always smiling. The store is organized and very clean, each aisle is labeled where they are visibly noticed.
P.
P. R.
Its a grocery store... Better experience than Walmart but youll pay for it. Produce guy is always friendly, so is the seafood guy.
BA
Barbara Hansen
Publix is awesome. Always a close parking spot, great prices excellent selection. Helpful happy clerks/service people to help.
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daniel belser
Awesome employees! Always a friendly smile and any wish is their command. Definitely Bellevue Proud!
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Rebecca Riddle
Love Publix. Fresh produce & meats. FRIENDLY, helpful employees! I have never had a bad experience!
DA
Daniel Watkins
No retail store is like Publix....thats why they say " where shopping is a pleasure ".
DE
Dell Avery
A nice place to shop . All of the staff are nice . And all ways ready to help you .
AN
Ann Shearing
Wonderful place. Friendly people and wonderful wine. What more can you ask for!!
JU
Julianna Cauthen
They always have things, that our their brands and regular every day brands.
MI
Mike K
Super nice and friendly staff. The prices are high if you dont catch a sale.
JE
Jerad McFarlin
Great service, convenient location, very friendly employees and clean store.
CO
Cory Tidwell
Good clean store. Prices are too high but its usually not too crowded.
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Elisa Duran
A great place to shop and the employees are so friendly and helpful.
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Luis Castellon
Employees are always asking if you need help, very friendly as well.
EL
Elisabeth Creech
Always fast and friendly service. Food is always fresh and good.
DA
Dawn Caren
Publix is always amazing with the best deli and customer service!
BE
Bernard Hall
Always a wonderful treat for customer service at this location.
DE
Dead Wars axe
Fine store great people great selection of everything you need
LO
louise fracchiolla
This store always gives the best customer service. ...Thanks
CR
Crystal Ross
Its right down the street and easy access. Great deals to.
WA
Wade Foriest
Friendly folks, clean well stocked shelves, high prices
MA
matthew masters
Clean, great customer service and easy to navigate.
BA
barbara dale
Always clean. Pleasant staff. In and out quickly