Category: | Clothing Store |
Address: | 72 Greene St, New York, NY 10012, USA |
Phone: | +1 212-334-5213 |
Site: | patagonia.com |
Rating: | 4.4 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 12–6PM |
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Justice Lee
Great store... I just dont understand why at the end of a purchase I have to make a choice between spam email and touching a receipt covered in Bisphenol-A. I dont need an email reminder once a week to shop at Patagonia, Ill always shop there because they make the best gear. And I dont need to be putting a polymerized estrogen-mimic (Bisphenol-A) on my fingertips by touching the thermal-paper point of sale receipt (and then or course crumpling it up and sending it immediately to the nearest landfill, where it leaches into the water)...I would hope an environmentally friendly corporation would recognize this. Theres really no reason to even have receipts in this day and age. A credit/debit card company would store the transaction data on their servers, and a cash purchase can be proved with the fact that every store everywhere has HD cameras pointed at the register.
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Peter Ohlin
Obviously Patagonia makes very high quality attractive products, on top of which they are environmentally responsible to the core. But they also stand by those products, both generally and at this store in particular. I had a rain shell, just a few years old, whose lining had started to fall apart prematurely. The staff person at the store was not only willing to replace it for free with a new shell, but was exceedingly friendly and knowledgeable in how she handled the situation. I will always be loyal to this company, and to shopping at this store.
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Corey Chan
People here are very friendly and always ready to help. One thing Id say is that sometimes they dont have every jacket at the store. I was a bit confused as you are the store you should have everyone style if you are the flagship. That kind of bothered me but they did say they would order the jacket for me free of charge for me to try on but I would have to come back another day. That was a nice response but I wasnt going to come back another time just to try the jacket on. The store is nice and every section has someone always available to help
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Dante Hernandez
The sales staff are very knowledgeable and extremely helpful and I will be a lifelong customer of Patagonia. Im giving it three stars because none of the stores carry the full line of clothing. Ive had several experiences where I want to buy a jacket/try on a piece of clothing and its online only or none of the stores carry the item. I dont want the hassle of returning mail order items because they dont fit.
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Sahid Limon
Amazing brand with high quality and Eco friendly products. They not only make quality items, but really stand behind their products. I had two jackets that had small issues, and they took it in for free repair without any questions, and even offered to ship it to my door. The store is new and the staff is very friendly and knowledgeable. Highly recommend this brand, and this store.
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Paul Sailer
Some of the friendliest, most knowledgeable employees Ive ever met work here. I had a question about shirt fits and was given a detailed explanation about how each type was cut. The repair counter upstairs will fix up any of your damaged Patagonia gear so its better than new. Great events and screenings are held here all the time too!
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Juan Felipe Laverde Botero
Gran almacén, con muy buena presentación de sus productos y buena atención. 3 pisos de vestimenta y equipos para la aventura y el aire libre.
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Felix Jaeckel
Massive Patagonia store with a great selection of casual and technical patagonia gear and friendly and knowledgeable staff. Repair center upstairs which does free repairs and will ship fixed items for free. Looking forward to getting my favorite jeans back with new life.
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Christophe Querton
I love Patagonia, their clothes are top notch, the service is great, and this store even has a repair shop, so you can bring in you old Patagonia stuff, and theyll fix it up for you. They also have a nice library upstairs, with some retrospective things about the brand.
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Stacie B
Great store, much bigger on the inside then it looks from outside. Great meeting spaces for environment friendly organizations. The selection is good, but of course expensive, even when sales are going on. The clothes are quality though.
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Sunee LaClaire
Patagonia is such a fantastic brand. I really applaud all the sustainability work they do as well as trying to stay true to their mission while being transparent. Staff at Soho store was attentive, friendly, and helpful.
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Edward Morris
Had such a good experience at this store. Friendly and intelligent staff. Leagues above the discomforting service youd be assaulted with at the Broadway SoHo stores, blending equal parts condescension and incompetence
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Regina Murphy
Soho store on website stated store open today, New Years Day, but when arrived at store sign on door said closed. People travel far sometimes, would be nice if they could advertise correctly.....not happy.
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Tendai Rukobo
Great staff! Not everything is available but they will ship and if its in the upper west side store they will messenger it. For FREE! I got my jacket as I walked through the door after leaving the store.
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Nigel Sequeira
Great customer service. I had a down jacket that was leaking and they replaced it no questions asked. Also super environmentally friendly which makes me feel better about myself!
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Mindful Greatness
Amazing top-shelf brand with an impeccable product warranty. They stand behind their products unlike brands like lululemon ( designed obselence ). Lifetime warranties matter.
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Pablo Domecq
Atención despersonalizada y poco atenta por parte del responsable del local.
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Jeremy Block
Had a jacket I had to bring back and exchange. Staff was extremely friendly and helpful; made it happen and got me what I needed quickly and easily. Keep up the good work!
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Steven Li
This place closes at 7pm, which is earlier than you would expect for someplace in SoHo. Places along Broadway stay open for a couple hours later, but not in this area.
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Катя Якир
Weve lost credit card. When we turn back staff in the shop were very attentive and polite. Thanks P.S. weve found card in the wallet
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Anna Vine
The staff are nice, and only help if you need, but nothing really special about the selection that really stuck out to me at least.
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Rizwan Khan
Awesome brand great people amazing service. Love this place. Patagonia really stand behind their product and love them for that
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David Heyburn
Great company, great products, great customer service. Bathroom upstairs, sofa to sit on downstairs. Oasis in the storm of Soho.
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전승훈
직원들이 upper west보다 친잘하지는 않음
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Zac Cole
Friendly knowledgeable staff, and now they have a permanent worn wear repair station. Great brand - great store!
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Sebastian Murphy
Great Patagonia location. Nice to be able to try things on that I usually online see online or in the catalog.
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Jim Freund
Sort of like a cross between L.L. Bean and Eddie Bauers but with a cool, downtown ambience. Great staff!
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Nick Ferguson
Best Patagonia shop in the city. Repairs were done faster than expected and service was super friendly.
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松尾俊作
品揃え多い。もっとOffsalesしてほしい
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Sudeep Das
Spacious but they dont expect them to everything you see online. Call before and check inventory
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Aaron Rape
The store was very nice and clean and had everything I would expect. The staff was friendly.
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Philip Mershon
Great selection. Tons of inventory. Super helpful and knowledgeable staff.
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Frederick Sing
I like their products. Practical and useful. Whether its in the city
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A Private User
Liked outdoor sports gears and patagonia is one of my favorit brand!!
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Naaman Story
A lot of inventory, and the plant pop-up upstairs was pretty cool
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Rick Peng
Roomy space n friendly staff youll get your gear problems solved
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Jin S. Ko
Expanded edition. Always dependable products. Love them!
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Edwin Chau
Helpful staff, larger selection. Great outdoor brand.
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Wesley Works
Nice selection and great repair shop on 2nd floor.
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Scott Geiger
Didnt have as much as I thought they would have.