CPR Cell Phone Repair Springfield

Category:	Electronics Repair Shop
Address:	100 US-22, Springfield Township, NJ 07081, USA
Phone:	+1 973-467-2771
Site:	cellphonerepair.com
Rating:	3.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location

Photos 27

Reviews 5

Ramya Mathew

Dont ever take your phone here. Just take it to apple if youre having screen issues. I went in back in November for a iPhone 6 screen repair. They repaired it for $180 --- EXTREMELY high priced. Said I had a 6 month warranty. About a week later I noticed a discoloration on the screen as well as issues with the touchscreen (I would press m and it would type j instead). I was away on a work trip so couldnt bring it back until I got back. During my work trip, woke up one morning to the ENTIRE SCREEN completely discolored. I was shocked. Couldnt even use the phone at all and it kept typing and calling random people without me touching it. I turned it off and finally went to the store as soon as i got back. I showed them what was happening and asked for them to fix it. They said because it was an issue with the LCD it was NOT covered under the warranty and i would have to pay for an entire new screen. ANOTHER $180. When I told them that I would rather take it to apple they proceeded to tell me that apple wont touch it since now i have a third-party part on the phone. So they basically convinced me that I have to do it there. Fine. Fixed it. Got my phone back and i could tell the screen was coming out, lifting from my phone around the top. I showed them and they told me it was because my phone was bent. NEVER had noticed that before, so who do you think bent my phone?! THEY DID. and did nothing about it. I was so frustrated. A couple weeks later I say a white dot perpetually on the screen. Took it to apple. They replaced the screen for $110. AND the screen wasnt coming out. SO moral of the story -- DONT go here. they are overpriced, give you horrible quality screens, and LIE TO YOU. Apple fixed my phone no problem unlike what the fine employees of CPR told me. AND my phone is not bent anymore. AND they said if they couldnt fix it, they would replace my phone for $299.99. So i basically paid CPR MORE money than i would have to get a brand new phone from apple. Seriously people, just take your phone to apple.

Brittany Wilson

Ok this was by far the WORST service I have ever experienced. They are EXTREMELY over priced.. but I just had the intention that you always get what you pay for so I didnt really mind the cost. I had an iPhone 5s.. my screen was cracked. I went to them to repair the screen which was 250. A couple of weeks later.. my screen was literally lifting from my phone, and my phone was doing weird things like opening up apps by itself.. moving on its own.. which made it VERY difficult for me to even use it.. I then went to the Apple store because I thought there was something internally wrong with my phone. The apple guy said it was the screen that was messing my phone up. He literally took one look at my phone and asked if i had the screen replaced.. i told him yes and he said everything they did to my phone was completely WRONG. He said the alignment of where they put the screen was wrong.. he said the screen itself wasnt even an iphone screen. He said it was very poorly done.. it didnt have a retina display and to never go back to CPR again. So.. after that.. i went back to CPR anyway.. (because I had no other choice.. apple wasnt going to touch it) and they replaced the screen free of charge...a few weeks later... same thing happens AGAIN!!!!! so I go back to them and they said its not under warranty and they cant do anything about it. Im literally sitting here.. in tears because my phone will NOT WORK! All because of them. I hate this place. please do not go there.. I AM BEGGING YOU! YOU WILL REGRET IT! ITS SO NOT WORTH IT!!!!!! PLEASE!!! ITS A WASTE OF YOUR TIME AND MONEY. JUST GO TO THE APPLE STORE OR SOMEWHERE...ANYWHERE ELSE!!! IF I CAN GIVE THEM NEGATIVE 685742547 STARS I WOULD.

Gerald Edmondson

I gave them a better review earlier but I now have to retract it. I have gone there several times for the same issue on my Samsung tablet. Given this is a known issue with this device and I have been told this by them and by another repair shop but the difference is the other shop has fixed it for $20 when they tried to charge me to replace the screen. The screen was never the problem!!! They assured me that they padded the screen. They assured me that they corrected the issue. Three times I was told this. The only good part was they charged me for the first repair and gave a 30 day warranty but on the third visit wanted to replace the screen for a charge that would be as much as buying a new tablet. The reason that I am now writing this review because of the rude customer service I received recently in their shop. The button on my iPad mini was loose and shifted out of place. First the individual at the counter face looked like "why are they here???" I showed him the issue, he goes in the back for less than a minute and comes and tells us we need a new screen. The screen was not cracked or broken in any way so I asked why would I need a new screen. He then tells me the button is part of the screen, they couldnt fix it without replacing the screen. This sounded like some b.s. to me so I asked for the device back. Instead of placed it in my hand he placed it on the counter top and slides it to me so if it wasnt scratched before it surely is now. Right after leaving there I went to a shop on Morris Ave in Unoin. They fixed the issue and didnt even charge me. This CPR place needs to get their act together.

R Ullman

OMG...they worked a miracle for me (1 and 1/2 actually). I brought in an old original iPad that wouldnt turn off or even go to sleep (this is not good!). They looked at it and determined that one corner was crushed, jamming the power button on. They would have to remove the screen without breaking it (not an easy task), then uncrush the corner, then put it back together to pull this off. And....they did it! While they were in there they also removed a broken-off headphone plug stuck in the jack. For $50 this was a slam-dunk bargain and it took them all of 2 hours! The other smaller miracle was assessing the damage to my LG G3 phone which got run over by a bus (dont ask!). Although it ultimately couldnt be saved, they invested a serious amount of time trying to see if it could be. The $45 diagnostic charge was a pittance for the work they put in. Anyway, if its electronic and its busted, take it here. Excellent work and fair prices.

Hector Figueroa

I pass by CPR cell phone repair all the time, so I knew there location but, never delt with them. My IPad tablet fell and when my screen cracked (A lot of damage) they were the first ones I thought of. I dropped in with no appointment and they were able to fix my tablet the same day. Once the repairs were finished , they called me and informed me that it was ready for pickup. They gave me a good rate on repairs along with great customer service. I would recommend there business to anyone.