The UPS Store

Category:	Shipping and Mailing Service
Address:	1243 Water Tower Pl, Arnold, MO 63010, USA
Phone:	+1 636-282-1624
Site:	theupsstorelocal.com
Rating:	3.5
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed

Location

Photos 4

Reviews 10

A Private User

DO NOT GET ANYTHING PRINTED HERE!!!!!!! This place is a joke. I dropped off my wedding invitations to be printed and had to try and explain everything to the 17 year old behind the counter who had no idea what he was doing. I go to pick my invitations up, and they had ruined my originals and had to go and get me new ones. The new invitations werent the same as my original ones and were a poor quality all around. To top it all off they still charged me. I get home, and am almost finished stuffing all of the response cards, when I spot that they put rejects instead of regrets. I called and asked for the store manager and she did nothing about it. She told me if I wanted new cards, I would have to go buy them and pay to have them printed again. Even though I distinctly wrote down what everything was supposed to say. I am very unhappy and will NEVER use the UPS store again. I wrote this review to warn everyone of the awful customer service I received. I would never use this store.

kenny schaeffer

Went into to mail two letters, one was going to a local address in St.louis and the other to Ohio. She said it was $41 for ground service, I was a bit shocked but didnt say anything. I paid and walked out, I looked at the receipt and both were sent 2nd air. I guess the lady working behind the counter was the owner or manager and thats why she sold me the most expensive service. Maybe they were slow, I dont know. There is no reason why I would send a envelope 2nd air when the address is in St.Louis. $41 for two envelopes is the most I ever paid, I shipped packages cheaper than that. I know Im never going to this UPS store again

VolkeR VoN KreiteR

This review is directed at Mr. Leach, the manager per BBB. I dont appreciate having to lift 70+ lb boxes from my dolly onto your counter top scales. Why dont you have a floor scale for large, heavy boxes? To expensive? I had to enlist a helper so that I could lift a 120 lb "oversized" box from my dolly onto your dinky counter top scales. The ONE woman employee working that morning obviously couldnt lift over 70 lbs safely. Ridiculous!

Rob Weiman

Stopped in and needed to print a contract out for a real estate auction client (mine was missing a few pages). They were wonderful, it was fast and the prints looked great. On my way to sign the deal in no time. Very fair price and the best UPS anything I have ever had (other stores have not even come close to this store).

Dar S

Being told I was getting one service and getting less than what I paid for. Person there entered wrong address on label so not only was it not there on day I expect. It took an extra week to get there. Staff needs better training. Ended up coating almost double what I was told.

Julie Stuertz

I wasnt sure what I was in for returning my AT&T Uverse junk but the employees here made it very smooth and painless! I didnt know how many services they offered as for as cheap copies laminates binding fax services and all kinda of stuff!!

Daniel OConnor

Great & fast service! Ive used this store for the last 8 years for biz shipping. Had some color copy posters printed & laminated, drop shipped to TX, turned out fantastic and cheaper than kinkos. Genuinely friendly staff...

Brian Pope

Beware! They now charge a $1 per box fee to put even 1 piece of tape on a box. Gotta squeeze every $1 out of every person possible right!!

Mickey Worch

Always knowledgeable and helpful. A comfortable environment with cheap prices for faxing, copying, and printing.

Nancy Denzl

Going was right Back home was totally Wrong !