Category: | Auto Parts Store |
Address: | 140 Lexington Ave, Waltham, MA 02452, USA |
Phone: | +1 781-894-0656 |
Site: | autozone.com |
Rating: | 3.5 |
Working: | 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8:30AM–8PM |
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David To
worst experience at any store ever! I personally am not much of a car guy, but I am very hands on and have done a lot of research as well as a lot of my buddies know about cars. I decided to get new windshield wipers since mine was absolutely terrible. I knew the brand of the wipers i wanted but would like to get some feedback and some help from the associates. Right as I walked into the door there was no one in site. after waiting five minutes two associates showed up at the front counter as I found the wiper blade section. When I approached the counter they were just chit chatting about the weekend and what not and made we wait yet another few minutes for them to finish up. after I said i had needed help finding the proper wiper blades for my car (Mazda 3) all the associate told me was that they were down isle one. When I tried to talk to him and ask him for his feedback he told me go with the Bosch which were the ones I wanted to buy. After asking once again if he could show me where they were and tell me the differences in a few of them all the associate said "they are right down isle on at the end". This to me was terrible customer service without even actually helping a customer. I immediately at that point grabbed the windshield wipers, checked out; and i can guarantee you, you will never see me in that store again.
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A Private User
Well i am a female writing under a mans e mail name But i hate going here!!!I absolutely despise it! _Why? every time i go there this one cashier has the nerve to continuously hit on me and the nice hints i give him like the fact that i wont give him my number and i also have told him i have a boyfriend he just wont shut his face.IF i ever have to go in there again i think i will just have to punch this mfr.. I shop for parts and i know what i am doing. I dont need some desperate lonely condescending clerk hitting on me no matter what i say everytime i go there ...so its not the store its the clerk (s) that i really HATE! and i have to go to the one off of main street 2 miles further away to get service with RESPECT! lexington street auto zone sucks balls!!
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A Private User
I went to Auto Zone today because I had a headlight out. As soon as I walked in, a salesman named Angelo C. approached me and offered assistance. I told him what I was looking for, and after a couple of questions about year make and model, he was back in moments with the bulb I needed. Check out was quick and easy and he even explained where it goes and how to put it in. I would go back without question. Thank you Angelo!
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James Coxen
First Ill start off saying that my whole experience there was terrible. I dealt with an older man who had a horrible attitude, he couldnt help me find the right bolt and then he sold the the wrong part. When I first walked into the store it smelt like feet and *ss. I needed my car fixed today but now the store is closed and Im screwed.
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Calebe Geazi Maciel
Probably the worst service Ive gotten at an auto zone. Every employee in the store was extremely reluctant to test my cars battery, a "free" they provide. All the employees attitude was just awful. I thought the advanced auto parts 5 mins away was bad, but this play is a lot worse.
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Susan Cassidy
I had a great experience there yesterday - gentleman who helped me find the right headlight for our car. Very friendly and professional. The store didnt have the other bulb I was looking for, but he printed out the information for me so I can call back later to see if its in stock.
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G Concordian
Called about a special transmission fluid, and the associate was very helpful, and went over to verify stock while I was on hold. Good that they had the older fluid I needed, and Autozone tends to have some of the older parts I need in stock. Will shop there again.
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Amir Moghadam
No frills find what you need and go home sorta place. People are helpful here.
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Rob Law
Thank you Elvis for saving the day!