Category: | Sporting Goods Store |
Address: | 186 Exchange St, Bangor, ME 04401, USA |
Phone: | +1 207-990-2013 |
Site: | triathletesports.com |
Rating: | 3.3 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed |
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Susan Baker
Bought sneakers, defected! "Customer service promised free return label (one time only) but we never got the label. Instead, we got the rudest customer sales rep named Chris Gelinas when we called to inquire about our label. Just a horrible experience! He was rude, unprofessional, and followed up by harasssing us with multiple emails where he kept electronically copying and pasting companys return policy!! Stay away! My husband finally had a few choice words for him!
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Mauricio Marquez
I bought a defective wetsuit online from them. They will not refund the money. They are saying that I tore it when I tried it on and they are willing to send me glue to fix it?!!!!! This is not the first time I have purchased or used a wetsuit. I know how to put them on and take them off. As a last resort I was forced to dispute charges via my credit card. I would stay away from this place. They do not care about the customer experience or their product quality.
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A Private User
I bought a $78 bike seat from these folks and was told I could return if not happy or the product was unsatisfactory. I received the seat, put it on my bike and used it one time and it was awful. I put the bike seat back in the bag & box and called for a Return Authorization and was told I couldnt return the item becaue the rails had small scuff marks from the clamp! Dont buy unless you plan on keeping the product. Try REI, they will take anything back.
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A Private User
They just want to sell stuff even if it doesnt fit the conditions you will train in. Walked into the store to buy hydration gear for WINTER use in MAINE. They sold me a water belt that is great for summer but froze on my run this past weekend. Its open and used so Ill have to wait an use it when it warms up.
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David Hammar
I really enjoy going to their store. Everybody is so helpful and friendly. I highly recommend them to my triathlete friends. They have such a great selection of inventory.
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Lennysunday
great company that puts the customer first .. great online service thanks a lot!
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Tiara Ferguson
Loved the online shop. Received my order quickly. Great selection of items.
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Chris Gelinas
Great customer service and the Hoka shoes they sell are amazing!
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Logan Dow
Nice location, I personally would suggest more biking stuff