Appliance Distributors Of Louisiana

Category:	Appliance Store
Address:	2677 Nicholson Dr, Baton Rouge, LA 70802, USA
Phone:	+1 225-344-6793
Rating:	3.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 4

Reviews 9

Connie Hunter

I tried for several days to get a service appointment. Receptionist left messages for service manager who is the only one who can schedule appointments for service. He had personal matters and was away, not at his desk because of some matter, away and she wasnt sure why...TMI from polite but inexperienced receptionist. When I finally got an appointment call back, complete with a call the day before to confirm, no one showed up. I waited all day with my phone in my pocket. I was told the day before, via voicemail, that they would call that morning to give me my "window". No one called by 12:00 so I called. Finally, after two calls was able to speak with service manager who said he would call repairman and call me right back. He did not. I called again after an hour and was never able to speak to manager. Receptionist said she was sorry but " thought there may have been a glitch with the repairman" and manager would call to reschedule. That was at 3:45. Never received a call back for explanation or reschedule. After a missed day of work and all the aggravation, ice maker is still broken. I do understand that we are all human and things happen. There is, however, no excuse for not having the courtesy to call a customer who is waiting. This company has become extremely unprofessional in my opinion. They just dont care, obviously. I am an interior designer with clients who need new kitchens. I will not recommend Appliance Distributors of Louisiana. They have lost my business and referrals. You are only as good as your service department after all. There are plenty or reputable companies and good service departments. Another company has already been hired. I have had ongoing problems with every appliance we purchased from Appliance Distributors of Louisiana. Our Wolf gas range, Sub zero refrigerator and Kitchenaid ice maker have all proved to be costly mistakes because service is so poor. Buyer Beware. Connie Hunter, St. Francisville, LA

Alyssa Williams

I would not suggest this company to anyone! I recently moved into a rental house that is brand new with brand new appliances from this company. I noticed that the ice maker made a very loud knocking noise. I contacted my landlord and she called the company. She asked them to give me a call to set up a service appointment. They never called me. She called the company in November, January, February, and March trying to get them to contact me and no one ever called to set up the appointment after promising to do so. I finally called them and numerous days of waiting for their phone call. I was transferred to service where the service receptionist was extremely rude to me. She asked me why I called their office, I didnt need to contact them I needed to contact the contractors. (I already knew that we did not get our appliances from the contractors) She then asked me how I got their number and transferred the call before I could explain my situation. Finally on Monday March 2nd, my landlord is beyond furious in the service they have provided and calls them again. The company finally calls me to set up my appointment. Whether they will show or not that is another question! Overall terrible experience. I have never had so much trouble or been treated like I mean nothing like this company has demonstrated!

Elizabeth Power

We have bought quite a few appliances from Appliance Distributors of Louisiana. On every occasion, we have received great treatment, good prices and fine service. We have had appliances that for one reason or another have needed repair; and without fail, they have solved every problem promptly and efficiently. We would not shop anywhere else and we live 100 miles away. Oh, did I mention that they deliver, too?

A Private User

After doing research online, I emailed Appliance Distributors at their online request form, as I prefer to buy locally whenever possible. Terri quickly returned my inquiry and worked diligently to meet all my concerns. The delivery/installation was performed as promised. Very satisfied.

Megan Harney

Won our business for any future appliance purchases. Went in to purchase new dryer and the owner honestly explained to me why my current dryer wasnt working and how to fix it. That kind of honesty is so rare today, and was very appreciated!

Jared Lyons

One of the only high end options for appliances in the area. Drove from Hammond to get quotes and see options for remodel. Very knowledgeable staff.

Niezha Lewuz

Donald son Ville. Louisiana

curtis jones

Great work Environment

colin Harwood

Great place to shop