Category: | Cosmetics Store |
Address: | 1905 Scenic Hwy N, Snellville, GA 30078, USA |
Phone: | +1 770-978-6678 |
Rating: | 2.3 |
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Lisa Jarrett
Just went to this beauty supply with my mom to purchase a few beauty items because I heard they had good prices and customer service. Well let me tell you I would never go ba k to this beauty supply again. My mom was asking another consumer a question about a product when she said the prices are really not good. She advised that the beauty supply store off 78 and park place has better prices. The owner came over and inserted himself into the conversations and said he has the best prices and the best everything and that he would match the price. Well the lady countered him and said no you actually dont some of your stuff is abut 10 to 15 more expensive than mst in Decatur. Then he proceeded to say he is trying to be nice to the customers but "Black Customers" make it hard for him to be nice to us. Like what does the color of our skin have to do with us being customers and you having good customer service. I will never shop here again and will tell everybody that I know not to shop here. By looking at his reviews its not good either.
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nasstassja womble
I was there buying makeup and when I went to look somewhere else in the store at other items the lady there came up to me and accused me of stilling lipstick I didnt even pick up any lipstick I tried to tell her but she started talking to her husband and getting more and more aggressive with her accusation I didnt know what to do I dont still and it is very disrespectful to accuse someone of doing so with not even a speck of reasoning or proof I understand they may have that happens often and if youre stuff is being stolen and its a small buisness that can be very hard but I dont need some little lady in my face like that so rude so disrespectful and they dont need to be supported with that kind of customer service the man was very nice though and I thank him for cooling things down and keeping me from making some rash decisions
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Kad C
I dont usually write reviews but this one is neccessary: I try to support small family owned business because my family has one, but I will NEVER return to this place again. If you ask them if you can return your product for a refund, they will say yes to your face so you can make the purchase, however they fail to tell you that their policy is "no refunds", which is stated on the receipt after you make the purchase.When I confronted the owner about it, he called me a liar and said many other disrespectful things. The Police had to be called to help me resolve my situation. I have dealt with bad customer service before, but never with so much rudeness, lieing and disrespect. I was completely disgusted! There are other beauty supply stores in Snellville with better service. Dont waste your time here!
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Ana Gaona
In order for me to write a review I had to choose one star but honestly this store deserve no stars ! Their customer service was horrible and rude . The moment I walked in the store they assume I wanted to take something I didnt feel comfortable shopping because they wouldnt take their eyes off me when I was leaving they say some rude words. They were 100% disrespectful. I will NEVER GO THERE AGAIN!!!!!!!!!!
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Maia Heath
The customer service was horrible. Both of the employees were rude. My cousin & I, who are both college students, were profiled while sampling foundation. As a matter of a fact, one of the employees came and snatched the foundation out of my cousins hands. We will NEVER patronize this business ever again & will encourage my friends & associates to not patronize this business as well.
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A Private User
NO REFUNDS from this store. Make sure you get the right gift for your girlfriend/wife. Because if its not right, this store will do nothing to make it right. Its kind of like buying products from a traveling circus carnie. ALL SALES ARE FINAL!!
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Kay L.
It only took one time, these folks are obviously rude and racist to their mostly black customers, which it wouldnt be me to support such disrespect. It certainly is not that important.
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Gimbiya Egberi
Horrible. From the minute I step foot into there, they wont take their eyes off of me. I feel very uncomfortable.
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Shae McBean
Customer service was horrible. I will never use them again or refer my clients there.
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Yoo Mee Shin
Now this is an awesome store. Loved shopping here. Will be back soon!
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Karissa Newell
Awful customer service WILL NEVER USE OR RECOMMEND
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Brittany Bourgeois
Customer service is awful