Office Depot

Category:	Office Supply Store
Address:	6450 Folsom Blvd, Sacramento, CA 95819, USA
Phone:	+1 916-737-0102
Site:	officedepot.com
Rating:	3.7
Working:	10AM–6PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–7PM 10AM–6PM

Location

Photos 58

Reviews 29

Amanda Torres

Online ordering was easy and convenient, but picking up wasnt the most pleasant experience. I was calling to verify the location I was going to and the lady who answered the phone, said they didnt have my order there, but it turns out she just had my last name wrong. Then upon arrival I was double checking my orders to make sure everything was there. Upon inspection it turns out she didnt grab all my items I purchased, when bring this to her attention she rolled her eyes, when she started to ring me me up, I told her: "you know its been prepaid online right?" she proceeded to roll her eyes again and say with an attitude "No I didnt know that!" (TIP: Okaaay lady, if you dont like your job, get another one) Afterwords I realized I needed to make another purchase, I asked where something was, she shrugged her shoulders and said "I dont know". Then a guy from another register said he was new but pointed me to where he thinks they were. He was right. Upon check out again this time the Assistant Manager was ringing me up (very nice). I told her the girl was rude but the guy was friendly. Hopefully she had a stern conversation with her, before they loose anymore customers. Not saying I wont go back but it wont be anytime soon.

Danitra Bey

The customer service here is superb! Even when I wasnt looking for help someone offered and when the staff was extremely busy they did their best to accommodate and be available for anyone in need. One thing that stood out the most was, after completing my transaction, the cashier, seeing my hands were full, offered to take my bags and walk me to my car! Yes she literally left the register- with no other customers waiting of course-, grabbed all my bags, and escorted my daughter and I until we were all loaded up. I excused her multiple times but she insisted on helping, leaving me beyond grateful. Also, Shout out to Mr. Romni, their tech guy! He and his crew are amazing at their job. Fyi, they fix computers too.

Jennifer Bailey

I wouldnt go to this store theyre understaffed not enough technicians, they sell you products that are questionable. Ended up getting hacked from a product they sold me so they did a system check on my laptop and a defrag and offered me McAfee for $10 my laptop was supposed to be ready yesterday. So now its 5 oclock on Sunday afternoon and I call and ask is my laptop ready I go in expecting to get what I was offered and suddenly the McAfees no longer on sale and they wanted $90 from me for the virus software when I was told $10 on friday. I wouldnt have brought my computer there to them at all if it wasnt for a product they sold me I dont recommend going to the store.

A Private User

This store is the antithesis of what good customer service should be. They almost never answer the phone if you call them. The last three times I went there, I had to go up to the front to find an employee and ask for help, even when it seemed pretty obvious I couldnt find what I was looking for. On top of that, they always seem to be out of stock of things, or not have the quantity you need. I recommend you go to the OfficeMax on J street instead. They always have people inside asking if they can help you find something.

Hyle Chu

I have been here on two occasions and both times I was given excellent service at great prices. They have computer / workstation rentals, glue, staples, cutting machines, free email access and smiles. I made some temporary business cards for $2! Black & White Double-Sided Print with Cover stock. Designed beforehand in Microsoft Publisher.

Muthoni Lucas

To the kind gentleman that spent 15 minutes with me on the phone explaining how to go about creating a photobook.... thank you, thank you, THANK YOU! I did not even realize it had taken that much time and you were so kind and patient, keep up the great customer service. This is now my official Office Depot store!

Nereida Garcia

Overall the merchandise they had was great. Almost all the deals I was looking for were in stock. I spent a good 10 minutes looking for the store because there is no visible sign and I had no idea where I had to park. Some of the parking spots take the meaning compact to a new level. Lol

John Austin

Ordered a print of a map. Even though i picked it up the day i was notified it was ready, i continued to get email reminders to pick it up for more than a week. When i called the store to get the reminders canceled, i was kept on hold for 10 minutes. Frustrating.

Lisa Hardin

Bought transparency paper for 70 and a friend got same paper for 35 at a different Office Max. Had a very difficult time getting a result from 2 different stores as to why I paid so much and getting a refund was a very long process.

Jess R

Awful customer service and never order same-day pick up because it will never actually be the same day. Then when you call to cancel or change the order due to the false advertisement, theyll act like youre a burden.

B Yama

Very hard to see from Folsom Blvd since the store faces the inside of strip mall. But the service was friendly and good. I think their main customers are the Sac State students living in the apartments next door.

Lisa Henderson

I shop here at least three times a week and when I do I am in a hurry picking up my emails. Every time I get excellent customer service. They are quick fast and on most days they even open the doors early

Michael Champ

Prices are high, and it can be hard to find parking at this location around lunch time. It has a decent selection and customer service is on par (not great, not bad) for a typical office depot location.

Nico Gilbert-Igelsrud

Very neat and well stocked. Staff is very friendly. The print shop is helpful and does a good job. Parking is horrible while school is in session and spots are small so be careful.

T Holmes

very helpful staff at this particular location its kind of hard to find because of all the building obstructions. Once you find it youll be glad you did.

Bobbi Lowder

I go here all the time. The Staff is friendly. But parking can be a major pain. I only shop the sales as their normal prices are marked high.

Eileen MacLennan Johnson

Helpful staff. Parking lot can be very crowded. Can be tough to get in and out of parking lot in heavy traffic on Folsom and 65th Streets.

Jung Park

They made me wait 21 minutes. Takes too long for a simple print out. Couldnt help other customers and made them return tomorrow as well.

Johana T.

Buen servicio, amplio surtido, excelente ubicación

Sac Television

Great place lots of stuff on sale, post its for 5 instead of 8 and they had white post its!

Michelle Conn

I went in to print and order form. My stop was quick and I got everything I needed.