Category: | Beauty Supply Store |
Address: | 154 W Base Line Rd, Rialto, CA 92376, USA |
Phone: | +1 909-820-4055 |
Rating: | 4.3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10:30AM–5:30PM |
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Vicky Torres
So my 70 y/o Mother got a quote for a $20 haircut, a week prior to me taking her in to the TIGI hair salon this past Saturday. Early that Saturday I made her an appointment as soon as they opened and very helpful the young lady squeezed my Mother into her schedule. As we came into the salon, the young lady greeted us, my Mother picked a simple haircut "her hair is very short" and all was going well up untill she began cutting my Mothers hair. The young lady seemed very stern in her communication with my Mother and I. I translated as my Mom understands and speaks very little english. When she was done cutting her hair, she asked if my Mother wanted her hair washed, my Mother said no, I told the young lady "NO" that my Mother had just washed it. The young lady argued that "the hair wash" would help the back (2 in. hair) lay down how it should on her head, we told her no. It got to the point where she made it seem like she had to wash it, without mentioning its an extra charge. Anyway, my Mother upset got up and said if she had to then "O.K"! Welp....she washed her hair put some Mousse on it and charged her $35 when she could have used a spray bottle to wet her hair as her hair was very short and oh so manageable. We will not be coming back, we felt uncomfortable with her type of sterness and lack of friendly customer service communication.
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Christina Marie
Adding to my review 1/6/13... A week ago i saw a wig on you tube i had to have, called several shops by my house an no one had it. So i called Tigis, the girl was busy so she took down my info, name of the wig an calles me back in less than 10minutes. Just another reason why i love this place, the have Everything an EXCELLENT SERVICE!!!! ......I love this place! The ladies there are fly and know what they are talking about when it comes to hair. They are very very helpful which is important at a beauty supply store. I hate going to other black hair supply stores with 1 OLD Asian lady working there that is so rude and rushes you. These girls are black and Hispanic and have good customer service.
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Luvv Nayy
I wish I could have chose no stars at all ! I spent almost 200$ on hair that seemed to be a blend the quality was awful I took the hair down after 2 weeks and brought it back to the store with my receipt I was told a third party would have to give me my refund even tho I had given my money to them smh I decided to trash the hair instead of play games they were unprofessional but when your spending your money their pleasant but treat u like a enemy when the quality isnt what u paid for my family, friends and associates DO NOT SPEND HERE ANY LONGER too many bad experiences thumbs DOWN shop at your own risk !
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A Private User
I loved shopping here they have a variety of different hair and for the most part the ladies know what they are talking about when it comes to their products. The service is good and they are always polite but I would recommend one thing - it should not be against store policy if a customer calls asking if they carry a product and whats its price! I never heard of that! Especially if youre coming from a far distance. I have family out that way so coming from LA area I tend to go when Im in the area but I will go to other places that can quote me prices over the phone.
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Sandra Thomas
This was my second time, never again! was in there today 11/16/2016. Again, I felt like a suspect. Then when the owner accused a very conservative woman of stealing, I knew this was not the place to patronize. The woman just decided not to buy from this place, and I can certainly see why. Rialto, you can have this one! Black people, when you going to get it in your heads. Stop letting these people disrespect you, TAKE YOUR MONEY to pay for their kids college tuition, then teach them to disrespect your children and childrens children. GENERATIONAL!
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latrice mosley
They are HORRIBLE people I PURCHASED 3 bundles of hair it was suppose to be brizillian I paid 129.50 for hair it says I can wash it an wen I washed it to put it back in my hair I couldnt even get it untangled its just a ball of FAKE crap their selling an its sad that the manager wont do anything about it so Im looking to hire an investigator cause their selling fake hair to people an scamming them for their hard earned money
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Mel B
I want there two times. The first time the employee helped me to find the product I was looking for and she recommended another product to me. She was very helpful. I went back a 2nd time last week because they have such a huge product selection I wanted to see everything. It is like a one stop shop, where most places have a limited supply. They even have those hard to find items. I will definitely be going back.
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Kay Love
If I could give this item ZERO stars I would Bought a challenger hot comb and it burnt my hair off and they wont give me my money back The stick still on package saying the store name and number What more do they need. The manufacture wouldnt give me my money back nor the store cause I lost the receipt. Very very annoyed. They are not helpful to the situation. Wow.
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Mady Aoz
Great for hair extensions or wigs. Prices is great too. But the little salon that is in this store,the hair dresser is rude and not welcoming at all..she seems very racist. The wholetime she was just talking to her client and didnt acknowledge customer at the up front. My 4 star is for the beauty supply store. For the salon - Zero!!!
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Victoria Williams
Love the store, but they are not a traditional business at all. I can call almost anywhere in the U.S. and as long as I know what item Im looking for, I can get a price! Not the case here. I just called to inquire about a price on a product they carry and they "dont give prices out over the phone." ??? Ive never heard of that.
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SuperGirl
I loved this place. Its like the Mecca for hair. I stocked up on hair and will still return in about two weeks. Love it. The service was okay, but there were so many people there that it was no way I could even ask a question. I didnt need help anyway, I know what Im looking for. Yay!
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Derek A
I had an excellent shopping experience. The store had a huge selection of hair care products at pretty afforded prices. The store staff were very knowledgeable and helpful. And, the hair salon services were definitely on point. I will surely return. Highly recommended.
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Meka
Tigi Beauty Supplies has been around for years. They have every and anything that all races and hair types would need. The store is really big so be prepared to search for what you need. The staff members are friendly and always will to help and offere suggestions.
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Jazmine Scruggs
Lied about the length of there bundles open my package it was supposed to be two 14 two12 and two 10 and its 4 sets of 10s and 2 sets of an 8 length definitely feel ripped off and super upset never again