Enterprise Car Sales

Category:	Used Car Dealer
Address:	2250 E Colorado Blvd, Pasadena, CA 91107, USA
Phone:	+1 626-395-7800
Site:	enterprisecarsales.com
Rating:	4.7
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 10AM–5PM

Location

Photos 21

Reviews 4

Stephen Montagne

So I finally decided it was time to buy a new car. But I knew I couldnt afford a brand new car. My option was to get a reliable used car that is relatively new. I figured that a great place to find a reliable used car would be a rental car service that sells cars because of how well they maintain and service their vehicles. Ive always had good experiences renting from Enterprise, and I get a pretty decent discount through my company. I basically felt a certain loyalty to the Enterprise brand. Since I needed to buy a car to drive in the Los Angeles area, I decided my best option would be a relatively new used Prius. My Google search led me to Enterprise Car Sales in Pasadena as they had a Prius close to what I was looking for listed online. I entered my information online, and was contacted by a sales rep named Lacy. I then spoke to Lacy on the phone and explained to her what I was looking for and my particular needs as a driver, etc. She was so friendly and helpful that I immediately had a good feeling. I made an appointment and Lacy kept in contact with me via text. It was her day off when I set my appointment, but she still followed through to make sure everything went smoothly. She directed me to her co-worker named Markell Deruso. When I showed up to the appointment, Markell was there to meet with me and I immediately liked his "vibe" and qualities: young, cool, smart, down-to-earth, relaxed, not at all pushy and I trustworthy. He took me out to look at the Prius and when I sat inside the vehicle, it just didnt feel like the right fit (I guess Im just not a Prius kinda guy). I had my heart set on a Prius, and didnt want to buy another Ford (which was my current car Id been driving since 2001). But Markell listened to what I was telling him in terms of what I was looking for, and he directed me to a 2015 Ford Fiesta. This was not the car I had in mind. Then I drove it, and discovered that Ford should not be passed over as an option. Markell sold me on the fuel efficiency of the vehicle, which he was smart to stress. But it was the sticker price that got me; it was much, much lower than the Prius. Instead of him trying to sell me on the more expensive car, he convinced me to buy a less expensive car because he knew it was the right fit for me. I find that very admirable. He didnt try and con me or convince me to go with a more expensive option. He simply wanted me to be happy with my purchase. The entire experience choosing the car and going through the paperwork with Markell and Sherwan his sales manager was painless and efficient and actually a fun experience. They helped me with the insurance, even trying to find me the cheapest rate possible by making phone calls and helped to find a junkyard for my current Ford (that had seen better days). Overall, the entire experience was better than I could have hoped for and I am so grateful that I found the exact right place and sales team to help me purchase my new (used) car. If youre looking to buy a used car, and you live in the Los Angeles area, I highly recommend giving Markell, Lacy and Sherwan over at Enterprise of Pasadena a call.

Lucas Swift

Enterprise Car Sales is awesome. Honestly the best experience Ive had buying a used car. Especially Zach, who helped me out immensely. A little background, I had gotten my previous car, a 2007 Nissan Sentra, from this lot. It was a solid car for a good price and lasted me 9 years and over 150K miles. But sadly the transmission broke down very suddenly this last Friday and would have costed thousands of dollar to rebuild. I decided to instead put that money towards a down payment on a new one. I was referred to Zach and gave him a call. He was very reassuring and we arranged for me to come in the next day. I showed up around 10:30 on Saturday, told him my preferences, and he found a host of cars that fit what I was looking for. He was very friendly and attentive to what I wanted and came up with a good lineup to try out. He actually ended up surprising me with an option I hadnt considered, a Nissan hatchback. I had mentioned that I bike and wanted a car where that would fit and thought this might fit my needs. While I had never considered a hatchback before, I ended up loving it. It was a 2015 (I couldnt believe it was still that new) Nissan Versa Note with lots of nice features and functionality for under 13K. Zach even let me take it for a quick ride on the freeway just to see how it handled higher speeds (which it did just fine). He was really pleasant to work with and was sure to answer all my questions and explained every step of the process. Even as we went through the paperwork, hed explain what each signature was for and answered any questions I had. (Enterprise can also handle all the DMV for an additional $20.) They got me a fantastic monthly rate for the financing too. Enterprise Car Sales is seriously the best place you can go to shop for a used car. I cant recommend it highly enough. If you go, be sure to ask for Zach. Hes helpful and really good at finding what you need. As I said, I came in around 10:30 am after an emergency car breakdown, unsure if I was going to be able to drive to work Monday, and by 1:30 that same day I left with a new car for an unbelievably reasonable price. You cant go wrong with these guys.

Mark Thomasson

purchasing my car from Enterprise was a mixed bag.the sales person Christian Dixon was great.The ability to put the entire cost of the car on my credit card was also convenient. No haggle pricing also very nice. Now here are the negatives.The car I purchased wasnt street legal due to the window tinting. I had to take time of from my work to bring the car back in ad have the tinting removed. they provided me a rental car to drive while I had to deal with this, however I ran over some debris and my free one day rental turned into a $500 . Even though I got "free" 12 months roadside assistance and had AAA they attempted to charge me $56 to come out after initially telling me it would take 120 minutes yo come out to change the blown tire . Enterprise Roadside assistance is a perk when you purchase a car. I can honestly say given my experience I will NEVER use them and rely on my AAA. The girl I spoke with just didnt seem to care . Enterprise allows you to return you car within 7 days no questions asked , I was so close to doing that given the hassles with others at Enterprise.If anyone in customer service reads these things , Id really like some follow up .

Ina Lankenau

The staff at the East Colorado Blvd. location in Pasadena, CA were very professional and courteous. There was a large crowd of customers but they maintained their good sense of humor and customer-service orientation. The manager quickly resolved my issue, which was my rental car having only about 1/2 tank of gas when I left their premises. Also, the guys who picked me up from my residence to bring me to the rental office were punctual, professional and friendly. The inventory of cars was excellent - I rented two different cars from them on separate occasions during my stay, and both cars were practically brand new (Kia Soul and Chevy Impala) and well equipped (leather interior, Bluetooth connectivity, etc). I was grateful for the free upgrades to these cars. They put the airport rental car outfits to shame (Im talking to you, Budget Rental Car...an 1 1/2 hour wait, and shady reps who try to upsell you stuff you dont need?? Shame on you. Take a page from Enterprises business model and service orientation. Youll last longer as a business). Highly recommend Enterprise Rental Car on E. Colorado in Pasadena!