Category: | Toy Store |
Address: | 43756 Christy St, Fremont, CA 94538, USA |
Phone: | +1 510-353-1107 |
Site: | stores.toysrus.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–10PM 9AM–10PM 10AM–8PM |
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David Adler
This is for the babies r us section. No one works back there, especially for the registry waited thirty mins and was greeted by no one. The only way I could see to get any help was to wait in the five customer deep customer service line in which one person was working and the other two were on break b/sing wth each other. If they arent working take them off the floor. Its just insulting how long it takes to get help with a bunch of employees all doing nothing.
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Muralidhar Natarajan
Medium size shop, fully packed and mostly suitable for online sale pick up. Finding the store inside the mall is a big challenge and if you end up going in the wrong direction (since the mall is designed in circular fashion) then you will be exhausted by the time you reach the shop. Parking not an issue since the store is part of the mall, but look for the directions of where to park so that your walking distance is reduced
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Galina K.
I went to this location to return my sons Hyperdrive car on March, 23, 2015 .Thank you to the manager Rial. He helped with my return. I was hopeless if they will take back. The customer service clerk refused.But when manager came, he solved my problem. THANK YOU AGAIN!
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Laurel Seymour- Beebe
Some days are better than others. Bring your coupons, rewards and registries with you and forget about trying to use their kiosk to print them. Kiosk is antiquated and rarely functions. If you are lucky enough to get "Coby" you will have 10 star customer service!!
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April Lucas
Extremely rude customer service worker-tall asian man. Walked right in front of me while I was looking at an item in front of registers. Literally less than a foot away from items and he squeezes himself past W/OUT saying "EXCUSE ME". LEARN SOME MANNERS!
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Ali Asghar
This store is the best Toysrus in the area. It is kept up well, lines tend to be slow although I have always seen plenty of staff at the check out.
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David A
they had me wait 15mins when picking up an online order. that was after waiting 5mins in line at customer service desk. friendly staff though.
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Tao Chen
They have almost everything, just a tad more expensive than most online retailers. I wish they up their policy and offer price matching.
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Shashi Telukuntla
This store is a combination of Babys"R"Us and Toys"R"Us. My son loved this place and I dont have much to complain about.
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Virendra Dodeja
Youghs to play s live there joyfull , by grate expercice of there treasures time n alarmist they want.
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Andrea Rojas
Worst service ever all the employees are rude and they wont help at all never coming back again!!!!!!
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Brady Sewall
Big store with large selection. This store seems to be half Toys R Us and half Babies R Us.
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Mila Alba
Every time I go, theyve always given me really great and friendly customer service.
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Nalin Pradeep
Went for store pickup and had very poor customer experience . Unhelpful staff .
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Patrick Shehane
Lines can sometimes be slow. But it is the biggest toy store in the area.
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John Hernandez
Pretty much the toy store that has everything Target doesnt have.
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Bob Liu
Pretty typical toys r us like others. Amazon may sell for cheaper.
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Cece Chen
Found a giant stuffed panda bear for a baby shower. Perfect!
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Alexandru Costache
Lots of parking, huge product selection inside.
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Eduard Grigorian
The store needs better customer support.
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Narayanan Singaram
Nice selection of this and quick billing
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Marc Marco
Still the best Toy store in California
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chris hover
Good place to get toys for your kids
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Charlie Allen
Not bad for quick toy needs.
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Amod Augustin
One stop shop for your baby
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Tammy Tafoya
Good toy store to shop at
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Daryl Marco
Staff is not so helpful.
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Ronak Gandhi
Just another toys r us
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chi le
Great selection
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ithermadragon
good toys.r.us
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UMANG DOSHI
Good options
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SpiralingStars l-/
Shopkins
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Michael Takahashi
Average