Category: | Tattoo Shop |
Address: | 1400 S University Ave A, Little Rock, AR 72204, USA |
Phone: | +1 501-319-7200 |
Site: | theempireofink.com |
Rating: | 4.3 |
Working: | Closed 1–9PM 1–9PM 1–9PM 1–11PM 1–11PM Closed |
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A Private User
Where do I begin? Empire currently has an ad if you bring in a $15 toy you get an $80 tatt for a $10 set up fee. No appointments needed unless you have a custom piece. We arrived 5:30 pm on a Thursday! About 5 people were in the lobby and no one was at the counter when we walked in. We waited quite awhile before this young guy comes up to the front. We asked him about getting a tatt and when he noticed the toys at our side immediately changed his story and said they were completely booked for the night, there was no possible way. We asked if making an appointment for another time would be okay. He refused. Then he said that we could just walk in anytime but tbh were already full on the special. How would he know for walk-ins? Point is he kept changing his story and talking in circles. It was quite apparent he didnt want our business which is really sad because I spend money on tattoos. (I pay for nice work.) If there were a dictionary pic of a douche this guy would be it. Im a fairly intelligent person and I walked out of there not sure what the hell happened. He was not straight with us at all but the one thing I am clear on is I will NEVER step foot in there again. Ive been in sales for awhile. Never treat someone poorly over a small sell today because it can return a hundredfold tomorrow if the client walks away feeling really good. We immediately went to Living Canvas in Hot Springs, where I usually go, and got some brilliant tattoos and had a great time. The artists there are amazing and so fun to bs with. I spent more than 10xs with Jeff than what I would have at Empire and absolutely love his work. Empire could have had great business with me if I didnt have to deal with the most douchey guy Ive *ever* met and would have been treated properly. I would like the think the owner of Empire would not approve of this type of customer service. Hopefully this will be a lesson to them. They lost two people last night, let this be a warning to you (the reader).
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A Private User
I came in with a friend to each get a tattoo done and called ahead and told them what I wanted and they said they would have time to do it. We get there pay for my friends tattoo and they begin setting up for it and tell me they wont have time to do mine even though they had just said they would. So I even tried to compromise and asked if I got it smaller if theyd have time and again they said no to come back tomorrow. So I was pissed about that but I caled back the next day to make sure theyd have time to do it, and again they said no but to call back on a later day and theyd try to do it. The customer service is ridiculous, and common sense should tell you if two people come in together to get tattoos you should let them know on advance if you can only do one of them. Ill never go back to this place. Oh and not to mention they quoted me one price then when it came time to write it down raised the price by almost $100.00. The only reason Im giving them 2 stars instead of 1 is because the work. The guy who did my friends tattoo was nice enough and did a good job matching it to what she wanted. But Id go somewhere else in a heartbeat.
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A Private User
HORRIBLE costumer service! Only went there for the toys for tots drive because I thought it was great that they were helping out kids. The guy at the front was very rude, was not helpful couldn’t do a tat for the drive bc they were booked but you couldn’t make an apt. and I could try another day but I would have to get there before they opened and wait and I still might not be able to get a tat why advertise a deal you’re not going to honor, oh and they had time if I paid full price (I was planning on tipping more than normal price for tat bc I thought giving to the kids was so great) luckily I walked out without getting a bad tattoo and went to a place I trust and where the artist are nice and kind and helpful (living canvas). DO NOT GO TO EMPIRE SO RUDE
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A Private User
Everybody at Empire is extremely welcoming and helpful. Theyve had a very busy past few weeks with the "Toys for Tatts" special and are still handling business exceptionally well. Not to mention the awesome tattoo I received and the fact that its for a great cause. They have definitely gained a new long term customer. Also, in regards to any negative comments posted recently about the Toys for Tatts special, its a little hard to get in to get a tattoo at 5:30pm on a Thursday when people started lining up at 10:30am (most people would expect this). And for the record, "the guy at the front" is not a "douchebag". He was very helpful and courteous even with the massive amounts of customers :)
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A Private User
If I could give this place a lower score I would. One star does not begin to cover the awful service I received from Empire Tattoo. Completely unprofessional and just over all awful quality. A sign in the lobby reads "Prices subject to change according to the customers attitude", a small warning to the immaturity and shitty attitude of the employees and management. If you have any respect for yourself and your body, dont go here. Find somewhere else and find it quickly.
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A Private User
Worst parlor ever! They not only had an inadequate supply of rings and studs but they also misjudged the length and size of the actual stud they sent me home with. I had to go to a separate shop to correct the faulty piercing they gave me. At this new shop I was informed that this type of terrible service was the norm for Empire Tattoos. Service sucked and the managers were assholes.
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A Private User
Empire is the best of the best everyone in that place is amazing. When people see my tattoos immediately they ask me which artist is the best i tell them all the artist are great. David , John, and J.P, Danny, and lil david!! I love these people they have done amazing work on me. ROCK ON EMPIRE TATTOO
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A Private User
Everyone there is amazing they make you feel so comfortable and they joke around a lot. I had a big piece done there and a piercing . the guy with the tatt above his brow and john and dani are everything. If you want a good laugh and a bad ass tattoo its the place to go
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A Private User
I got a large leg piece fixed and done a year ago on Oct 9 absolutely love it!! The people there are great and friendly!! Only bad thing was Im allergic to the red dye in the tat. Not their fault cause I didnt even know lol. Im goin back real soon!!
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A Private User
I love this place, and there is nowhere else I would go. Service is wonderful tattoo artists are friendly and very helpful picking out and understanding what your needs are. I will ONLY go to empire. I would urge everybody to do the same!
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A Private User
Really nice people! Very well ran business especially during deals when people are lined up out the door! They have a deal right now Toy for Tats and its amazing how they donate their time just so kids can have toys for Christmas!!!!