Zip Z Store

Category:	Convenience Store
Address:	13920 E Frontage Rd, Grandview, MO 64030, USA
Phone:	+1 816-965-6588
Rating:	1.4
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 6

Reviews 6

Tina Fulbright

I will personally never step foot in this place of business. I will make sure everyone i grew up with in the are ia aware of this. No wonder the reviews are SO BAD!!! IF THE OWNER(S) care in the least about their business they will fire current employees, especially the manager on duty when the following took place. Respectful, quality customer service IS NOT TOO MUCH TO ASK WHEN YOU ARE WILLING TO TAKE SOMEONES MONEY!!!! If any of my friends or family are passing through Grandview, MO I am asking you please dont use this gas station. I was there getting gas in my company van and as I was finishing filling up with gas this elderly lady came walking past me crying. I asked if she was ok. She had a handful of quarters $4.00 dollars worth. She told me the gas station attendants would not take the 4 dollars in quarters that she could only get 2 dollars worth of gas and she would have to go to another gas station to get 2 more dollars worth of gas. Im not going to lie this pissed me off so I used my debit card and put 5 dollars in her gas tank. She tried giving me the 4 dollars she had, I told her to keep it and just pay it forward if possible. After all this, I went inside and asked to speak with the manager and I asked why they couldnt take 4 dollars worth of quarters for gas and I was told to mind my own business and they dont have time to count it out, 16 quarters to make sure its 4 dollars I guess. So, i told them I wouldnt be back and I would never spend a penny in their store ever again. The manager was rude and told me they dont care if I dont spend my money with them. Feel free to share I think this is a business worth not supporting. I also know Q-Trip would never treat a customer like this.

Rick Thompson

If any of my friends or family are passing through Grandview, MO I am asking you please dont use this gas station. I was there getting gas in my company van and as I was finishing filling up with gas this elderly lady came walking past me crying. I asked if she was ok. She had a handful of quarters $4.00 dollars worth. She told me the gas station attendants would not take the 4 dollars in quarters that she could only get 2 dollars worth of gas and she would have to go to another gas station to get 2 more dollars worth of gas. Im not going to lie this pissed me off so I used my debit card and put 5 dollars in her gas tank. She tried giving me the 4 dollars she had, I told her to keep it and just pay it forward if possible. After all this, I went inside and asked to speak with the manager and I asked why they couldnt take 4 dollars worth of quarters for gas and I was told to mind my own business and they dont have time to count it out, 16 quarters to make sure its 4 dollars I guess. So, i told them I wouldnt be back and I would never spend a penny in their store ever again. The manager was rude and told me they dont care if I dont spend my money with them. Feel free to share I think this is a business worth not supporting. I also know Q-Trip would never treat a customer like this.

Janet Marshall

Samantha Kelley

They dont even deserve a half a star but its making me put at. Least 1 Rude as hell. Charged my card 6 dollars for a 3 dollar pack of cigarettes and then claimed my card had been declined and i knew for sure i had money on there i checked right before going in. When they told me it was declined i told them i know there is money on there i just checked then they told me they voided it my card wasnt charged and to try again. Then i checked my statement and apparently i paid 5.51 only to walk out with absolutely nothing. When i went back to tell them they told me my money would be back on my card by 7 am this morning. I called my card company and they dont even show that zips is returning my money. So im just out of luck and i guess its okay for this business to steal peoples money? I spend alot of money here every week but i will not be returning ever and i will not recommend this place to anyone ever again. Shittiest place around and ill make sure and let everyone know that my money was stolen from me, theyre rude, and they lied. It might only be 6 dollars but it was my last dollars and i walked out with nothing.

daniel krulewich

Not a rumor. I have encountered this problem in the past at the EXACT Zips location. I swore to myself that I wouldnt go back. Bad on me, out of convenience I have gone a few time since. This morning I saw shift manager, and man I believe is General Manager, and stated: "I heard you made an old woman cry, by not accepting change." Shift manager claimed it was untrue. I said, I doubted it was wrong since I had the same past experience. The GM said: "We already bussed that table", I remark I found very offensive. Apparently a crying woman is just a business transaction for GM. My comment: You didnt bus the table, unless you accept all legal tender as the law requires from now on. My recommendation to would be customers: Bring in 99 pennies to include in your payment any time you shop there in the future, or use your card for small transactions such as 50 cents worth of gas at the pump.

The Boleyns

Wow. So the wife was getting gas here, and a gust of wind blew her door closed. Of course her keys are on the seat, along with her phone. She goes inside and explains whats going on to the clerk and ask if she could use the phone to call for assistance. They tell her no. So an 8 month pregnant woman with her big coat locked up has to walk over a mile back to her house in 40 degree weather. Would one phone call have hurt? sheeesh. I would be ranking a 0 star rating if possible. Will not be giving ANY more business to these ungrateful people.