Whole Foods Market

Category:	Grocery Store
Address:	10275 Little Patuxent Pkwy, Columbia, MD 21044, USA
Phone:	+1 240-865-1827
Site:	wholefoodsmarket.com
Rating:	4.3
Working:	7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM

Location

Photos 100

Reviews 7

Candie Adams

The Columbia, MD, Whole Foods is serviceable, but Ive been to better Whole Foods markets in the area. (Annapolis and Friendship Heights are marvels.) Dont bother to register a complaint via the Columbia stores web page,...no one will reply. Guess no one really cares. Too, dont ask any of the employees any questions...they rarely know anything about the products or services. Lastly, the vendors seem to have carte blanche over the products they offer and how they interact with the customers. For example, I tried ordering avocado/salmon roll sushi w/ quinoa or brown rice a few days ago. The sushi guy first said that he didnt have quinoa only brown rice. I said "Okay...brown rice." He then said that he didnt know how to make the avocado/salmon roll sushi. (I dont think he was telling the truth.) I asked if the manager could get him to make it. He told me to go tell the manager...This implied that the manager wouldnt care if he refused to make it for me. (Ive dealt with the sushi concession owner before, she doesnt like making special orders and tries her best to get customers to buy whats already in the case.) I know that this is a "first world" problem. But, when I asked the customer service desk if they had any influence with the sushi bar the response was pretty much "not really." Seems the sushi bar personnel do not work for Whole Foods but "consigns" with the market. This is not the first time Ive made a request only to be waved off. I understand that Whole Foods consigns certain services/products to independent providers, but why arent they made to uphold the Whole Foods customer service standards? Unless this how Whole Foods services customers in the Columbia, MD, area.

Tom Fryzel

Typical, but busier than normal WF. The highlights would be a pretty robust bakery with a daily selection of tea cookies. They also make bread and cakes and the such in house. Generally, a large selection of everything. It is nicely done. The left side of the store is composed of a bakery, counter service diner-type restaurant, a pizza kitchen, a ramen bar, and a hot food bar. I have tried all of them over the last year. The bakery does a nice good with daily breads, I have never had a bad one. The tea cookies are generally good, but can be a little stale so investigate before buying. Next up is a coffee stand that is good. Next up is a counter service diner-type restaurant. They serve breakfast , lunch, and dinner. I have had a burger there and it was solid. Next up is a pizza and ramen bar. Pizza is okay, ramen is better. There is also a hot food bar in that area. Right side of the store is the grocery type stuff that you would expect. Grocery stores in the area are so pricy that I am not sure WF is more expensive than Safeway or Giant, especially if buying the WF store label, Everyday 360. A con that you can plan for, the store is frequently very busy and there is no obvious decision to staff more checkers to get out faster. It can almost 7 to 10 minutes in line sometimes.

Larissa Garcia

I shop at this location at least 3-4 times a week. Its down the street and a great convenience. Produce is always fresh and everything is always restocked. Any of the employees that are stationed within the aisles are always super helpful and hospitable. Same for the cashiers! Overall its consistent & way more than I could ask for from any other grocer nearby. I will say for the entirety of the dining area/prepared foods its like an entirely different world. Im not sure where the training differs or if its because they have to deal with us more often - but there is constant complaining overheard about their positions, pay, some other employee, etc. I frequent the coffee counter quite a bit and one day was even told that I was getting "a little excessive". Taking what he said into consideration it deterred me and I didnt go for about 2 wks. This is getting quite lengthy, but Ive been meaning to write a review for quite some time. The pizza counter, THE counter, & coffee station are where I can feel most unwelcome. I still love our wholefoods and will frequent it - I have just lost the expectation of feeling that communal friendliness Id hoped it would have.

Tom, Deb, & Kate Brown

All in one recent experience.... 1. Most of the milk was already near its sell by date. I had to dig for milk with a good date. 2. The man at the bakery counter told me that none of the cupcakes were vegetarian because they all had butter cream frosting. Butter is vegetarian, just not vegan. I tried over and over to explain it to him but he didnt get it. 3. I ordered a case of chocolate chips weeks ago and was told that they would be in within three days. Weeks have passed and they are still not there. I have called three times with no results. The chips are the 365 Brand made by Whole Foods so an explanation or call from the store would have been nice. 4. The arugula I purchased was spoiled when I opened it the next day even though the expiration data still had days left on it. 5. I had to be very careful when buying apples because so many were bruised. The store is in a beautiful location. It is too bad the quality of service and merchandise is below par.

Curtis Morgan

Disappointed twice in recent weeks while ordering a quick bite at the food prep area. First, we both ordered chicken sandwiches. The chicken was dried out and, realistically, inedible. I think I took one bite and pitched the rest into the rubbish. Check later with my wife, her experience was the same as mine. Later, we returned for "an omelet". The chef (I use the term loosely here) ladled some yellowish glop from a plastic container (certainly NOT eggs, perhaps "egg-beaters"? whatever that is) onto the cooking surface. We had asked for the eggs to not be over-cooked. Frankly, I dont think he spoke enough English, to understand our request. In any event, the eggs we were served were the consistency of, a rubber sink stopper. I can make an omlete at home in 30 seconds (where we use real eggs, of course); we waited several minutes for ours (and, we were the only customers at the counter).

Denise Loukus

Every time I go to whole foods, in pleasantly surprised at how kind the staff are, that the prices are reasonable, and that the store is well stocked and clean. One of the nicest things is that there is a wide variety of shopping cart types, including double child seat infant carts, carts with childrens cars on the bottom, and standard baskets. There are also child sized shopping carts. Between the welcoming staff and the carts alone, it makes shopping with two small children far easier than many grocery stores. In addition to the easy family accessibility, the location is absolutely gorgeous. The building is visually appealing and its located on a large lake. I do wish the upper terraces of the building were available for customers of the hot foods to eat at, but I think thats the only item I would add to the "suggestion box." Overall this is a clean, welcoming store.

Diane Chandler

Great store - youve got to try the rice bowl there - its so good!!! The counter for ordering it is located in the back area where the tables are for eating. You have to walk around and behind the pizza and sandwich location to see it. We had the rice bowls for lunch yesterday and loved it!! And the store overall is really nice. Ive started trying some of the Whole Foods 365 brand items (very good prices) and so far have been very happy with these products. One that we have bought a few times and really enjoy as a kid-friendly snack is the Whole Foods 365 Brand frozen crinkle-cut french fries. Simple but good!! The bulk food selection in the back is also really nice. Ive gotten some spices and trail mix type items from there. I could go on and on but suffice it to say - our family is very happy that Whole Foods has opened up here in our area.