Category: | Computer Support and Services |
Address: | 2810 E 116th St #160, Carmel, IN 46033, USA |
Phone: | +1 317-585-0500 |
Site: | pchservices.com |
Rating: | 4.1 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 10AM–2PM Closed |
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Justin Cook
I have held off for a few months for writing this review, as I feel that any good service review should stand past 6 months. DO NOT GO HERE. I will paraphrase this review by saying this. My issue was that my computer screen got cracked. The screen was damaged, and I went to PC repair to get a new screen. This process would take a few weeks. The first time I got the computer back, the screen was flickering wildly when I turned it on. I dont know if they bothered to check the PC when they had fixed the issue, or what, but there was flickering within 5 minutes of the computer being turned on. I took it back Again when I got the computer back, I turned it on, and this time the display would flicker and then wildly align itself in seemingly random places. I took it back. Finally this time, they told me it was a refresh issue, and they had it fixed. But by this time I NEEDED my laptop for school and work. In the last half a year or less, I have seen constant screen issues. The problem was never fixed. Now anytime I take my pc charger out of the laptop, within minutes I get flickering issues. I spent good money here (around 2-300) to fix my laptop, and while I have a new screen! (yipee) it flickers wildly, and I wonder why I even bothered to trust a repair shop which wasnt my laptops service department. Save your money and go literally anywhere else.
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A Private User
My company just started working with PC Help Service about a month ago. So far I have been impressed with their knowledge and their professionalism. I work directly with Jason, the owner, on many issues. The two technicians I have been assigned have been wonderful. David (their lead technician) knows his stuff, especially when it comes to complicated networks. Daniel is the other and has been wonderful in setting up new machines and cleaning up existing ones. I highly recommend PC Help Services
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A Private User
We are a non-profit business with quickly growing technology needs. Transitioning away from in-house part-time help to PC Help services has been great. We have appreicated that they have worked WITH us to solve problems, listened if we had any issues, worked to quickly resolve any tech issues, and have been very personable. Whether small or big issues, we have appreciated that we were treated with respect and care.
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Jerry Fry
I thought they were great until i was told by another repair service that my hard drive should have been replaced with a solid state Hard drive. I had to go back twice to PC and on the third time they "needed" to replace my touch pad (175.00) I will never take anything back to them as all they care about is making sure you will have to come back for additional repairs= Spend more money.
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A Private User
PC HELP has been our IT resource for over a year now and we have found them to be very helpful and completely professional. Their response time to our "emergencies" has been stellar. They have worked dilligently to make our computer systems work efficiently and optimally. We would recommend their services to any small to medium size business without an internal IT support person.
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A Private User
Our practice has been using PC Help for almost 2 years now and they have been fantastic. We dont have an internal IT resource and PC Help has solved numerous headaches for us while improving our efficiency. They have always been professional, effective, and (most importantly) quick. This is a great company for outsourcing all of your IT needs.
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A Private User
Turned to PC Help during recent virtual server migration project and was 100% satisfied with expertise & professionalism of the technician they provided. Our on site service was provided exactly as scheduled and the cost was less than expected too. We will use PC Help Services again and reccomend them with confidence.
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A Private User
We are a relatively new client of PC HELP. They have been very responsive to our needs. Even though we are new, they convey sincere concern for the issues that we are experiencing. I would definately recommend PC HELP.
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Jonathan Chapman
If you need PC help bro this is where you go