AutoZone

Category:	Auto Parts Store
Address:	600 W King St, Cocoa, FL 32922, USA
Phone:	+1 321-633-6870
Site:	autozone.com
Rating:	3.6
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–8PM

Location

Photos 16

Reviews 15

Danielle Pratt

My husband loves AutoZone as a company. But this particular store...has idiots behind the counter. Thomas was helping out my husband with a warranty replacement on our car battery. Thomas could not figure out how to hook up his device to check the battery. (he tried multiple times. Once even connecting positive to positive!) Stupid! Then suggested that the reason the battery was not working was because my husband must have "done something to make it not work". WHAT?! The employees are not supposed to BLAME the customers! It was a faulty battery, not a faulty owner! Not only that, we were unable to receive a FULL warranty exchange. Thomas told us because the "store" just had all of their OLD batteries taken away and replaced by these "better" NEW batteries.??? Really? My husband spent the extra money on the BEST battery for our suburban, and bought the warranty, now is told to "deal with" a lower powered battery!! Not Good!

Frances Ananayo

My husband went into the store while I stayed in the car with our 3yr old who was asleep. He asked 2 of the employees if he could walk out with a couple of items to ask my opinion on which to purchase. They told him to wake the baby and have us come into the store. My husband politely thanked them and returned the items to the display. We crossed the street to ADVANCED AUTO PARTS where he asked the same question. The employee was EXTREMELY understanding and courteous to my husband. He allowed him to bring 3 items out of the store to show me. We purchased one of them and had a much better experience with excellent customer service in the end at ADVANCED AUTO PARTS.

jakeg313

If you know exactly what you need to buy and dont need to ask one of the employees for a part, then yes autozone is a good place to shop. Id give it a 5 for selection and a 1 for customer service. Just went in to get a new alternator because thats what my code reader said was the issue. Instead of what couldve been a quick and easy purchase, I had to listen to one of their guys basically tell me I was an idiot for 10 minutes straight because Im not a mechanic. if it wasnt for their selection and prices, I would never step foot in their stores again.

Luis Rodriguez

This place is not the best place to buy auto parts this is not a good place to buy auto parts they dont pay attention to you they act like youre not even there if I could give them 0 star I would but Google doesnt have 0 rating this is the only auto parts store that Ive been to that you wait for probably 20 minutes before you get out of there

Tod McNeal

Best service I have ever gotten at any time in my life at an auto parts store! Plus their return policy is awesome. Plus they have loaner tools that you simply pay a deposit for and then they refund you when they are returned which is really awesome :-)

Lynda Case

Most of the time they have the parts we need.Large selection on tools and accessories. Great customer service

Audrey Jefferson

Great store very helpful sometimes you dont have a man to check wipers , replace bulbs, battery, they will

nathan sesco

Friendly staff, convent location. Can have parts there for you in days if the store is out.

kurt devlin

Very professional service at the Cocoa store Thank you

Henry French

Another good place to buy parts for your car.

Mark Osdras

Good customer service and prices