Category: | Shipping and Mailing Service |
Address: | 100 Andover Park W #150, Tukwila, WA 98188, USA |
Phone: | +1 206-246-0464 |
Site: | theupsstorelocal.com |
Rating: | 3.8 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed |
DO
Dog Plug
VERY disappointed in UPS, I paid what I consider a pretty hefty price (small package and lightweight) to ship a very expensive piece of glass art to my house but because it requires a signature I will need to go and pickup and the only option for pickup is this location in tukwila, which with no traffic is about 45 min from my house and well over an hour from my work. My only day off is Sunday and I get off most days after 6pm sometimes not until 8pm. There are LOTS of UPS stores very close to my house and work that I could make it to on lunch break or after work but for whatever reason they are not capable of having me sign for a package according to their customer service. So now I have $3000 in glass art fumbling around trucks and their warehouse with no way to pick it up.
MH
MH MH
Its one thing to have a great experience a few times with a business, but its quite another to do daily business spanning years and look back and see nothing but consistently outstanding service with only one or two understandable and quickly corrected mistakes. The US Postal Service at my home is like the garbage man in reverse, and only half as reliable, which led me to get a Personal Mail Box with this UPS store, and have my mail and packages remailed to me every day. Ive been doing this for about 2 years now, and just signed on for another year and a half. If everything in life ran as smoothly as this UPS Store, wed have a perfect world.
AL
Alexandria Sandlin
I have been a box renter here for about 5 years. The owner is one of the nicest guys I have met. Im not sure about the other reviews saying they only treat normal white collar people nicely. I have multi colored hair and I am frequently followed around at stores when Im shopping and they have never treated me poorly like that here. I have seen several employees come and go here over the years but the turnover is not high. True some workers and friendlier than others but that is true everywhere. I recommend this location, I even have one closer to my home but choose to continue using these guys.
NI
Nick Bennett
I had a dire issue, I needed to package a flag. Not just any flag but the one that draped my Uncles coffin, I had just left the funeral a few hours ago and needed to get the flag to my mother in Virginia. Although they were busy, and had many things to take care of before me (I offered to wait, as long as the flag, shell casings and funeral documents never left my hands). The woman behind the counter took the flag and packaged it right away. Thank you UPS.
A
A Private User
This store is awsome, they really do understand customer service. From the time you hit the door there is a very cheerful greeting, and everyone asking if they can help you are we will be right with you. At first I was a bit taken back by all the attention; it was a hot day and one of the clerks even gave me a cold bottle of water (FREE!). This is the first time I have sent in a review for anything but had to tell this story. Ron Backer
DO
Douglas M
So, the reviews are true. I walked in to send off a pre labeled package, I said good morning to the fat lady at the counter...... no reply...... I said good morning again..... nothing. I laughed and said well okay then, must not have had your coffee this morning. I wont be coming back here.
A
A Private User
The best UPS store I have ever been too. Very nice & cheerful people. The owner of the store is a very good gentleman and so respectful. I live near Bellevue but now onwards always go there for services. Best UPS store in the world, hands down. :))
SA
Samantha Moore
Love this store! Ive been coming here often. Theres a lady that has been there for the last 2 years. She has been a GREAT help to me every time Ive been there. Also, the young guy there is pretty helpful too. I only go there.
NI
Nikki Chatelain
Natalie went above and beyond to assist me with my shipping needs. No matter where you live in Seattle its worth making the trip to this location. Customer service is still alive and well here. 10 stars!
DA
Dane Fitzgerald
This place wont take back UPS packages( sent to wrong address). Even though there sign says UPS Store! Wont use them again...went out of way to return package.
MI
Michael Struck
Very helpful staff. Never had any issue with packages arriving with missing items even though we bring in just piles of stuff. Overall great operation.
RA
razmehr fardad
Ive been to a few UPS stores, none of them match this store. They are AMAZIN! Always happy and helpful. I drive long distance to use this store!
MA
MALEAKA CARROLL-JONES
Great location and I was literally in and out! Beats going to the Post Office any day.
MA
Marcus Wright
very awkward experience