Category: | Pet Supply Store |
Address: | 3150 Erie Blvd E #500, Syracuse, NY 13214, USA |
Phone: | +1 315-449-0084 |
Site: | stores.petco.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Jonathan Babb
I went to this Petco store to purchase some supplies for a QT tank I was setting up. The associate in the fish department was exceptionally rude and arrogant. I had already heard her tell off 3 customers before I even asked her a question. One couple was looking at bettas to get their kid started who was interested in the aquarium hobby. The associate told them a kid is not responsible enough to take care of fish and to look into purchasing something else. No questions were asked about the situation, age of kid, etc. and no mention made that betta is a great place for newbies to start. As I continued to forage for supplies, a gentleman mentioned to the attendant that a fish he had bought yesterday went belly up. The attendant said, "you probably killed it due to ammonia. What? Do you want another one?". No questions were asked about the setup, cleaning habits, age of tank, etc. and no information supplied to the customer regarding cycling tanks. When I couldnt locate the aquarium heaters, I asked the attendant where they were and she said, "I can help you later" as she continued to scowl at the poor man who lost his fish, most likely to the stress of distribution and relocation via the aquarium trade. Every word out of her mouth was in a bitter and offensive tone. I put my supplies back and walked out. Do yourself a favor and head to another pet store on Erie, i.e. Pet Smart, Pet Supplie Plus, Country Max. If you are interested in the aquarium hobby, take a short drive down Manlius Center Rd. and go to Fish Finatics. They are always helpful and informative. Oh, and they guarantee their fish. ;)
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Kimberly Radigan
I purchased a cleaner shrimp from them I was transitioning it into my tank and it died before I even got it in the tank. I asked for a refund but before I did made sure everything was good in my tank before I did just in case I did something wrong but nope everything was good. The kid goes you know its a saltwater Shrimp right? OF COURSE I KNOW ITS A SALTWATER SHRIMP!!! Nope they dont replace saltwater fish. I paid $30 for that thing my money and my shrimp were flushed down the toilet.
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david carroll
I bring my dog here for Grooming and his favorite treats. They have a great selection of food for dogs with special diets and a very knowledgeable staff that takes their time to help in anyway they can. The grooming salon has always been great to my boy and he is happy when he gets to see his favorite groomers. Overall it has been a great customer experience.
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Bonnie B
Took the boys to get their nails done ...the staff are Always so good with them even my old guy that doesnt like to travel. ..always a great jobs
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Kyle Knopp
People are friendly if you can find them. In their defense theyre usually busy. Stuff a little over priced but thats Petco.
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Sara Aaserud
They always go a great job grooming our two golden doodles! Would definitely recommend them to a friend!
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Cyntisha Washington
There prices are very reasonable the staff was very helpful and friendly.
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Douglas Hillman
Great selection of Fish and Aquarium supplies
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christina gallup
Staff is not helpful with anything, ever.