Category: | Clothing Store |
Address: | 1400 Willowbrook Mall, Wayne, NJ 07470, USA |
Phone: | +1 973-237-9820 |
Site: | oldnavy.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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J Pet
I was returning items I bought off the website. 1 order there was no issue with and my card was refunded. Second order I did not have my packing slip but he was able to look it up. Unfortunately I was a few days past the 45 day return period and they would not return the items. I asked for the manager and my cashier stated he was the manager and said there was nothing he could do. Upon asking for another manager he called customer relations. In the end they gave me a refund for my product. I would have given them 5 stars had they resolved the issue without me getting upset and arguing and asking for managers.
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Richard Mayer
The new store set up is horrible...Who ever designed it should be fired. Wait 10 mins to use the bathroom because there is only 2 now.. you need an employee to let you in, If you can find one.. 30 mins waiting to try on cloths with only 4 people in line. No one telling you thag you can use the one up stairs. Registers down stairs And up but downstairs are closed... no one telling you to go up stairs... no sign either. Saturday afternoon and,only 2 people ringing up despite a line going past the escalators...Seems for the amount of volume this store does they would design it more customer friendly.
DJ
DJ H
Why does Google Maps show this Old Navy as open? I looked for the closed Old Navy and I drove here only to find out it will open soon.
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Eliot Malone
Basic selection like any Old Navy. Sometimes the clothes are thrown all over the place. Line isnt the fastest.
J.
J.
I understand its the holidays but waiting 30 minutes to pay on a Monday night is inexcusable.
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rubenisapanic
Screw whoever put this up and making me drive to an old navy that doesnt exist.
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Daniel Pogodin
I love this place they have good sales and good clothes
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Briggzie
Messy store.. but hey, its Old Navy
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Lisa
Messy during good sales.
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Alberto Hamade
great prices on jeans