Category: | Drug Store |
Address: | 2233 W US Hwy 90, Lake City, FL 32055, USA |
Phone: | +1 386-752-8090 |
Site: | cvs.com |
Rating: | 2.2 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
UC
UCWellness Research
TERRIBLE, TERRIBLE, TERRIBLE SERVICE!!!!!! I wish i could give zero or negative stars..... I was visiting family over the Thanksgiving weekend and came down with a stomach virus. My doctor called and spoke with the pharmacist, directly, to order my anti-vomiting medications. The pharmacist told my doctor that he would work on the prescription, quickly, and have it ready for me as soon as possible. My husband arrived 20 minutes later and the script was still not ready. The pharmacist then requested to see me. For vomiting medication???? We were not getting narcotics, just anti-vomiting medications. Just imagine what it took to get me into the car and out of the car, suffering with a fever and vomiting. I had to be carried in for the pharmacist to then ask me for my insurance info. Really?? Was asking my husband for that info really out of the realm of possibliity? And with all of that, my scripts were still not completed for another 15 minutes. the pharmacist and staff just meandered around, even with me bent over and puking in the pharmacy. It took more than an hour to get non-narcotic, non-insured medications......Shame on CVS. And I work in medical research, so dont bullsit me on the complexities of putting 5 sealed suppositories in a bag with a name label on it.... Shame on CVS.
NA
Natalie and David Quintanilla
Terrible service all around and general incompetence. We come into this location about every day to pick up a day or two of medication (its expensive and we are self-employed) and are always greeted with a disrespectful demeanor and attitude that says why are you bothering me, get out of here. On one occassion when asking about a manufacturers coupon we use every month, we were told there wasnt one (a cvs employee at a diff location told us about it). Several employees came over and pointed at the computer insisting that we have always paid the same price and never used a coupon which wasnt true or helpful but they rolled their eyes and were very sassy throughout. We are always being held up for 30min-hour because they do something wrong and we end up with random prices.. Anyway, avoid this cvs if you can and dont want to be serviced by children.
MA
Mary Wethington
Just spent around 60 dollars and was treated very rude at the check out counter . Lady was practical yelling at me over what to do with my debit card . It is a new card and it has a chip . My first time using it . These were misc items not a prescription . Can not believe her. Lady behind me was in disbelief too . You really need to train employees to be respectful . She knew she upset me and she just continued on . I understand people have bad days I apoligized for not knowing how it worked and she continued on being rude. It will be awhile before I come back in this store.
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E l i a n a Thormann
Unprofessional is a key word for employee called Keyona. If a store (national chain) claims their hours are from 8am - 10 pm. It should be open and running at 8 am; not employees walking in by then. When I mentioned to this particular employee I needed a medication so someone could start opening the pharmacy, she gave me slightly attitude claiming it wasnt opened yet and they need time. Sorry, its 10 min past your opening hours. Not sure that is a small town bad habit. I wasnt the only client waiting service.
ME
Melanie Thum
Best pharmacy in town! I am always greeted warmly, treated as though I am the most important customer they have and prescriptions filled promptly. Unfortunately people dont tend to bother doing reviews unless they have a gripe. If you too are aware of the great service this pharmacy and store as a whole provides, lets say so. GO CVS!
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Clara HairCrews
I always have great service @ this CVS! I get my flu shot and all my meds @ this location. The Pharmacist is great!
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Brenda Matthews
Poor customer service at the pharmacy. We will not return.
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beverly romine
Only cause it wont let me choose zero stars...
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Brittany Greek
Pharmacy is TERRIBLE