|Category:||Shipping and Mailing Service|
|Address:||11 S Angell St, Providence, RI 02906, USA|
|Working:||8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–5PM Closed|
The man that was ringing me out for my shipment(older man) was rude and unpleasant as soon as I walked in the door. He tried to charge me over $100 for a small shipment. After asking the reasoning for it being so expensive he said that it was because of its size. I then talked to another employee to ask why it would be so expensive and he said it was because he was going to charge me for service fees for putting it in a new box and cutting the box down. So the man had basically lied to make a quick buck although I told him I wanted to ship it as is. I then went to another ups and was greeted by a polite gentleman who made the process very easy and charged me $20. I will not be returning to the first ups location and I hope the rude older gentlemen will not be working behind the counter with customers again after this review is read.
I came to this location to ship a guitar via UPS Ground (or otherwise cheapest option). I have done this numerous times at other UPS Stores in Massachusetts, Rhode Island, and New York City. The Owner/Manager of this store quoted me $120 to ship my guitar. I told him I had never heard such a high price for shipping. He replied "Oh, I messed up the dimensions, hold on." He proceeded to bring it "to the lowest possible price $112." Every other time I have shipped a guitar cross country it has been no more than $60. I told him I will go elsewhere. These employees are overcharging so they can make a buck off unsuspecting customers. For cheap shipping of large packages I suggest packing the item yourself and bringing it to the Post Office to ship via Parcel Post. Dont give your money to these scam artists.
A Private User
A few months ago, I visited this store in order to ship a package that already had a label and just needed to be taped up. Ive been to several UPS Stores, and none of them have ever charged to tape up a box. The employee here did, and when I told him that I had never heard of this before he shrugged and said that thats the way it was. I ended up giving him the dollar, thinking that perhaps employees at other stores had just been more generous than here. After I gave it to him, however, he said that we should "give it to the children" and put it in a charity jar that was next to the cash register without even asking me. This employee lied about store prices, and stole money from me. I dont know who else he has suckered. Dont visit this location. Instead, find another location without any thieves.
The shop assistance had been very unhelpful. I was trying to buy 2 labels to send my computer to and back from the factory for repair. First they had said that they can not send the package to my place but to their own store. Fine. Then they told me that they cannot send it back because Im sending it to Canada. Fine. Then they told me that THEY CAN NOT SEND IT AT ALL because the computer is too expensive for them to take any responsibility. I
I am only reviewing the post boxes they rent. I never mailed a package from this location. I only give it three stars because if a letter is not addressed exactly how you signed up they will not put it in your box. This is true even if the box number is on the letter and some of the name lines up with how you signed up for the box.
Staff are friendly helpful, but not trying so much to help you and walk you through different methods of posting your box or envelope. The prices are fine and I guess it is the same every where. By the way, there is an only for customers parking spot in front of the store which is awesome!
A Private User
The manager made sure the UPS package I sent got there when it was expected by calling UPS customer service and dealing with the problem for me. This manager really went the extra mile and I do appreciate it! Great job!
While living in Providence we had to go here a bunch of times and they were always very helpful with a bunch of items. Small store but they were very helpful every time and there was rarely any wait.
Parking is sketchy, only 3 or 4 spaces in front and you have to back out onto the street. But great location in a downtown area if youre walking around anyway. Staff and pricing seem fine to me.
Used them for over 3 years for post box and shipping services. Very good staff, very on top of things. Shipping isnt the cheapest, but very reliable.
Rude people, I was sending a package back to amazon, they acted like this was the most bizarre unheard of thing, go to the post office, folks.
They Ship packages. The man behind also helped me weigh the package out different ways to see if I could save a couple bucks on shipping
A Private User
The staff was very nice and helpful, and they had good discounts on the packing boxes that I was trying to buy. I was duly impressed!
Hate this place not helpful at all was there for 15 min and didnt get anything done never will go back here again
Called ahead to make sure that a notary was on site. Then showed up and they said that no notary was available.
Excellent handling of incoming packages. Staff always willing to help when needed. Great service all around!
It aint FedEx but as long as Doug is there you should go there.
Great staff and easy to pay
Efficient & friendly.