Black Velvet Boutique

Reviews 9

GR

Grant Templeton

Normally Im not the review guy. Actually, I never go out of my way to post reviews on a business even if I receive the worst or best service possible. Ill admit its partially laziness, but its also because I think people should let their own experiences inform them rather then make decisions based off the perspective of people theyve never met. If Im going to judge the quality of a business or a persons character I better be darn sure I know what Im talking about, otherwise, that just makes me ignorant. With that all said, as a customer of this local adult shop for over a year now who has definitely been helped by their information, it would be wrong to read the negative reviews on here about them, and not speak up in their defense. To put it bluntly, they sound like a load of BS to me. Sure, its possible one of the employees was having an off day (who hasnt had their fair share?), but in the many times Ive gone in, regardless of who was working, Ive never once witnessed "vulgar" commentary coming from the employees at this shop. We are all adults and the accidental swearing happens, but its not like they are dropping f-bombs or swearing constantly. These people have huge personalities and they ought to given it takes a lot of balls to talk about what they do all day long, especially in this state. Now, to be fair, the building is older, but they keep it clean, well-organized, and make it comfortable and accessible to anyone who comes into their store. Speaking to their level of service, Ive never been to another store that made me feel so relaxed and at ease. They are honest, friendly, never make me feel pressured to buy or talk about anything I dont want to, and they go above and beyond time and time again. These people dont pass judgments, and they will teach you a thing or two about toys and maybe even something about your body you dont know, if you hear them out. Dont just take my word for it, go in and take a look around and strike up a conversation with one of them. Still dont agree with me then maybe its not the kind of store for you. All Im saying is give yourself the opportunity to figure it out, and dont let what appears to be a series of personal attacks rather than opinions of merit make up your mind before you go in. A big thank you to the staff, my wife and I will always support your store and cant say enough how much youve helped our relationship this past year. Grant

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SU

summer jade

If I was able to give negative 5 stars I most certainly would! This place is disgusting, dirty ( large spots from what to appear to be oil or in this case lubricant, old dirty couch, opened old sex toys shoved around the store), terrible customer service, judge free? yeah right, I am okay with swearing but down right nasty vulgarity used for whatever reason just shows poor class. Shows a lot about the people who work here, there are more sophisticated ways to describe or just have conversation. Manners go a long way. Claiming to be female owned, educational, sex positive, judge free... I give zero stars on all of the above. Sad when you know you are the only sexual based resource for many utah people and you cant hold your employees or your store to better standards. I guess it really is impossible for Utah to have a legitament, sex positive, safe adult store.

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nicole

I never write reviews either but, I feel like I need to how knowledgeable your employees are the only down side is that I just came in and spent a lot of money and went home to realize that was the wrong item. And I havent even opened it but the return policy wont let me return it so I wont even try. But when I looked up the product because I thought well maybe I can sell it the product everywhere else is 30 dollars with free shipping and I spent 70 dollars so Im going to be losing out on 40 dollars. So next time I will just order my products online I didnt realize how over priced it was.

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MI

Mindy Shulz

Owner is SUPER nice and she and all the employees are VERY knowledgeable about all their products. And they give honest opinions. They make you feel comfortable, and you dont feel stupid when you ask any questions. (And I have a lot lol) I dont feel awkward here. They are happy to assist and educate. They even host different workshop/classes on different topics. If you sign up for their text mail list, you get notified about when they are holding a workshop/classes. It includes the topic, day and time. And the classes are FREE! They also text discounts. I love this boutique.

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KA

Karlee Berezay

I got a job at Black Velvet while I was in college and it was the best choice I ever made. The owners are amazing and extremely knowledgeable. Their products are incredibly priced and the culture and message of the shop is what makes them so unique. I dont know why this shop doesnt have more stars. Now that Ive moved on from my job there Ive seen just how rewarding being a customer there is too. I will always shop there knowing Im getting the best information and best price from people who are passionate about what they do.

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Kaylee Olsen

Best shop Ive ever been too! Staff was really helpful and non judgemental! The helped me find something that fit me and my style really well and made me feel great! I will for sure be going back and will recommend this place to my friends!

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Bridgett Grosso

Loved our experience here. The gal who helped us was super cute and helpful, very knowledgeable. Wish I got her name. We had shopped every other local adult store that day and Black Velvet was by far the best.

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elsha fornefeld

so helpful and confident boosting to everybody type. Their staff is amazing noncondescending and educational to put u at ease.

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Dylan Webb

Best friends lol plus its the only porn store in the surrounding billion freaking miles Utah

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