Category: | Hobby Store |
Address: | 35101 Ford Rd, Westland, MI 48185, USA |
Phone: | +1 734-722-5700 |
Site: | nankinhobby.com |
Rating: | 4.3 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM 10AM–4PM |
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Bill Sanchez
This is my go to hobby shop! Been going here for years. Hands down, best and most knowledgeable staff when it comes to RC anything. Mark is an individual who really goes the extra mile to make sure that the customer has the absolute best quality products that fits their budget as well as how to properly maintain and operate them. He gives nothing but honest opinions and honest suggestions on what to purchase and why. I have nothing but respect for someone who is honest with me, especially as a consumer. He as well as the rest of the staff are very intelligent and have taught me the fundamentals of quick chargers, lipo batteries, remotes, drones and how to obtain the skillset that is required to operate most RC aircraft. This kind of support from hard working employees isnt seen often at other places. I am a lifer at Nankin Hardware & Hobby!! Thanks guys!
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Codes Monkey
The best hardware store ever!! The entire staff provides impeccable customer service, and that’s in store or over the phone!! They will go above, and beyond to get you what you need. I needed a product that wasn’t carried in store, and with a blink they had the item on the computer screen. Told me I can have this here in a week. I’m extremely impressed by a very young looking guy Trevor his knowledge of (pick any area/item) blows my mind! When I need anything if they have or can get it they will get my money. Thank You To The Entire Staff @ NANKIN for setting the bar!!
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Dang Nguyen
I came into return an online order I place a few weeks back. They stated they had no clue on how to look the order up or get that item for me. Even though I have the order number. The cashier told me to come back the next day for another employee that could do it. I will never go back to that store or ship any of my items there. They have no clue what they are doing and was very unprofessional. I was able to return the item per AceHardWare Customer Service Support without going back to that store.
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Roberto Valdez
Disappointing customer service. Went in to discuss options as Im new to RCs and staff member was very condescending. Basically pointed me to the RTR Traxxas stuff, even after I mentioned I was more looking for a TLR or Associated as a car I can upgrade later. Told me that what I mentioned was expensive, which I knew... Left without purchasing anything to another shop local to me where I purchased all parts for the build. Was disappointed.
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Jay Bannerboy
For hardware? No! Expensive and not much on general selection, as a hobby store? Very good! Detroit used to have hobby centers, but they went away with the population, but not this place. The hardware store Id say, is to fill the gaps for the hobby center. Model planes, trains, cars, radio controlled toys, this is the place. Home Depot, Lowes and Menards cant do this. For a hinge, go there. For toys or hobby? Come here.
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Alex Oceana
Fantastic hobby shop! I wish we had one like this in my state. They had a little of everything and all those tiny parts you cant find anywhere. The best part was the service. They spent at least 20mins helping me search and figure out the right $5 replacement part for an R/C car that was not even purchased there. Top notch service and true enthusiasm that is rare to see in business these days. Thank you Nankin!
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Jeremy Nadolski
Leaving the store right now and Im not sure if I even habe the right item I was sent to purchase. I was asked in every department if I needed help except the department I was headed to. I stood looking at model paints for 20 mins while the workers watched YouTube videos and talked amongst them selves. Worst customer service at a store Ive come across in years.
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David Lynch
Definitely not like the other Nankin stores. While they do have parts, they have lack of knowledge and care. Ask for something and get nothing but a deer in the headlights look, no personal experience with things theyre selling. Terrible experience. Ill stick to the one in Farmington or Ypsilanti
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Phil Czernik
The guys in the Westland Hobby store were awesome. They did not get mad when I called them everyday to see if they received their order so I could have the best selection when picking out my Traxxas RC. Prices were also more than fair. Keep up the good work guys. You deserve a raise. Phil
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L Woody
The staff, and management are amazing. The customer service is beyond what you would expect!! For anything needed from the garden,pests, to plumbing they have you covered. GREAT JOB to all the employees. I will continue to shop, and spread the word on how clean, and great your store is.
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Josh Biegas
Horrible service they dont know anything had numerous problems with no help if you going to get parts go to nakin hobby on 9 mile and farmington they are way more expierenced and help alot more if i could give them no stars i would
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johnny Bravo
Walked in there dirty from working on a car and got followed like I was a thief mind you this is after spending $35 bucks on nuts and bolts just a week before. If your under 50 they follow you waiting for you to steal
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Jonathan Chapman
Horrible customer service!!! Not just one person, all three I had interactions with. I Feel if you are a small hardware store this is what you should pride yourself on ! Especially when big box stores are cheaper!!
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tony freudenberg
Awesome store. Guys that work in hobby section are very nice very willing to help and have lots of knowledge. Small but have most needed parts and will order you anything u want!!
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gary bulson
I love that I can still walk into a Hardware store and get help. All these big box stores are nice but Ill take the personal touch of a small Hardware any day over them.
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Kenneth Clerebout
Not only is it a great hardware store, it is an AMAZING hobby store as well. Lots of helpful and knowledgeable staff all over the store. The prices arent crazy either.
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Phillip G
Great service. Stopped in to pick up Cub Scouting uniforms and the staff was huge in finding the correct items for our Cub Scout. Highly Recommend!
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Ryan York
They where so helpful. The man who workshould in the rc department was very helpful. I will make shure to be coming back for anything I need.
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Fred Tews
Staff very helpful hobby side lots of cool things in this store as all hobbyists know things like this are hard to come by.
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Joan Smith
They have everything you could possibly want in the service is outstanding great place and fun place to shop
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Mark Russo
Great knowledgeable service, decent selection of tools and other hardware for house projects.
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M.M. Caswell
Is not open the hours that are listed. Wasted a trip. Please fix the hours.
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Jacob Beatty
Love the hobby shop they always help and Cary what I need
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Stu Pendous
Great hobby store. Guys willing to help and talk
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Jerry Karadesheh
Glad to see the little guy still survives.
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Bajan TDM
Good place they had missing stuff i needed
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Alexk3403
is great this have gundam model kit
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Edward Moultrie
Very cool, nice people clean store
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Cynthia Thornton
Racist, that all I have to say.
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dan iel
Great hobby shop very helpful
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Linda Kincer
Great place to get help!
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Guy Nieman
No one help me so I left
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hdhdh heheheh
Hobby parts!! Love it!!
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Phil King
Cool place nice ppl