AutoZone
| Category: | Auto Parts Store |
| Address: | 7623 Granby St, Norfolk, VA 23505, USA |
| Phone: | +1 757-440-9452 |
| Site: | autozone.com |
| Rating: | 3.9 |
| Working: | 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–10PM |
Location
Photos 1
Reviews 26
DA
Dario Wing
Do yourself a favor and avoid this place, the staff here is completely incompetent. I came in looking for a part, and their system showed that they had it in stock, and one after another the employees went back there looking for it, each to return saying they couldnt find it. After this went on for 30 minutes I asked the lady helping me if they could just order it for me. She said the manager was going in the back to look for it, and he said if he couldnt find it, Id have it the next day for sure. 30 minutes later the manager says he cant find it, and it will take 4 days to ship. Go anywhere else but here.
MA
Massive Loop
AutoZone is my go-to for local parts pickup and used oil disposal. Prices , parts are comarable to competitors but what I love is the speedy checkout to get in and out and not have to wait in the parts line when I only need something off the shelf. Other stores make make you wait 10 min or more when all I want to do is pay and get out and get back to the repair, its the little conveniences that mean a lot!
CA
Cass L.
Went in when I had a headlight that needed replacing. The sales associate was not only friendly and understanding when I was trying to get help (Im not good with car lingo) but he also got me the parts I needed and explained to me how I could change it myself to avoid shop costs! Great experience and I would go back!
MI
Mike Childers
Great service!! Came in to fix a loose light, the gentleman working spent a half hour looking for the correct screw to tighten it up. He managed to temporarily fix it and he didnt accept payment for his help. Great guy and a great place!!
SE
Sebastian Otto
Terrible customer service. Wouldnt even check my break lights after I was pulled over down the road. I was going to buy parts from your store, not sure why you dont want to make money.
RA
Raven D.
The employees here are incredibly helpful and look out for you by recommending lower priced items first, and almost always offer to show you how to put whatever it is into your car.
EN
Engineman Price
These guys have not let me down, never get the "we dont have it" treatment, and remember who you are and what you drive which makes part identification easier every time I go in
TJ
TJ Gelles
This place is my second home. Go here almost everyday for misc things. Only knock is they get overwhelmed by a crowd which is typical on a good weather weekend.
PA
Paul W
Often busy. Large store with a nice selection. Store staff is worse than most other auto zone stores but overall the store is up kept well and staff are adequate
PO
Poetofwar 333
I like this auto zone. The people are nice and ready to help. Also unlike others their machines are working and not out of service
VE
Vernon Reed
Awesome staff, extremely helpful and even allowed me to use tools on site to fix my lights. Staff even offered to help.
JE
Jeremiah Monet
Always a long line with only 1 or 2 clerks. Sometimes the wait is long but the service has always been above standard.
PE
Peter Magnan
The employees are helpful but they need more employees to help on the weekends
XC
xcv speed
Best AutoZone in the area. Ryan is a huge help every time I need something.
JA
Jacob Watson
Very slow service. Needed 1 item and was waiting in line for 20 mins.
AN
Andre Davis
Love autozone cheaper than the rest & excellent customer service.
JU
juan arguello
I love this place great people and they know their stuff
JE
Jenny Goff
Fast and easy to find. Friendly and helpful staff
JE
Jenna Carlton
They didnt seem u haul mirrors so i was upset
AN
Andrew Andrews
Busy most of the time still good service
CY
Cynthia Nelson
Got what I needed but very slow service.
ER
Eric Inscoe
Good crew, quick service!
VI
Vitaliy Nazarenko
Great customer service
LA
Ladyjladyslj J.
Quick in and out
MI
Millard Scott
Great services
DA
Dallas Stevens
Great job