NAPA Auto Parts - Monterey Auto Supply

Category:	Auto Parts Store
Address:	11 W Bernal Dr, Salinas, CA 93906, USA
Phone:	+1 831-424-6272
Site:	napaonline.com
Rating:	4.2
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–5PM 9AM–5PM

Location

Photos 13

Reviews 14

Juan Garcia

I recently ordered a serpentine belt tensioner from Napa Auto Parts in Salinas, CA. Before I ordered the part, I shopped around at Auto Zone, Oreillys, Car Quest, and Peninsula Auto Service. I was looking for quality parts and I needed the parts quickly, since I had to repair the car to get to work. I ultimately decided to order from Napa, the part was going to cost more but I figured it would be of higher quality. I ordered the part and was told I could pay when I picked it up. I was told the part would be in the next day (today) at 8am. This was good since I would be only missing one day of work. When I showed up at 8 this morning, the guy behind the counter was lost. They had no record of my order or of my information. They said they were going to have to reorder the part since they didnt have it. I told them not to order anything for me since I needed the part today. I went to Auto Zone and ordered from them. My part arrived when they said it would and I fixed my car in time to go to work tomorrow. I wouldnt feel so negative about my experience with Napa if they would just have called me and told me the part was delayed or something but to completely have no record of me or the order is unacceptable. I am a Master Technician with the local transit district so I will be sure to tell all of my contacts about this bad experience.

Jesus Torres

Everyone is so friendly and helpful. Oso is so knowledgeable and he was able to get my parts ordered and delivered by next day.

Angela Diaz

Friendly and knowledgeable staff! Great selection of items and would definitely come again.

Justin LaMarca

Napa auto parts is one of the best auto parts store around with good quality parts.

Matthew Setterquist

The staff was helpful, but they didnt have the tool I needed for a brake job.

Abe Quintero

Good place to find car parts. If its not in stock they will order it.

Curtis Chamberlin

Always find what you are looking for here and at reasonable prices