Academy Sports + Outdoors

Reviews 56

CA

Cameron Albin

Horrible service. After waiting for over an hour, and watching a less than competent staff fumble about with my paperwork, I finally left without my rifle. Rarely have I seen a retail store work so hard to dissuade me from giving them money. I have worked in the firearms industry, and understand that purchases can take some time, particularly when NICS is backlogged, but I continued to wait long after my background check was approved. This was pure incompetence and lackluster salesmanship. Not only were the staff completely ignorant regarding firearms, but they moved with the speed and enthusiasm of a woolly mammoth slowly being sucked into a peat bog. Furthermore, there was apparently only one individual in the entire store who could authorize the sale, and she was constantly being pulled away. I am tempted to criticize their sales procedures, but then again, if I were Academy, I wouldnt trust the two individuals they had behind the gun counter to sell Girl Scout cookies, much less firearms. I will drive the additional 30 minutes to purchase my rifle from Cabelas.

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Lisa Morris

I bought a pair of ladies Nike free Tr6 metallic on 12/29 in Houston where I live. They were display and were creased so they gave me 10% discount. I came to visit my sister in law in Denton today and she loved the pair I bought my wife. So I went to Academy store #223 and the had 1 pair that were display,discontinued, no box and creased. I asked manager Janet and she immediately said no. I explained my same purchase 2days ago and discount. She looked at me nasty like I was crazy. Just fyi I also explained Im a Volunteer Firefighter. She then called over manager named Dugan. Same results he declined any discount. Very nasty Management and customer service is horrible. I still made purchase at full price but will never buy from Academy again! Academy Store #223 Raynor Ranch 2600 William University Dr Denton, TX

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Leann Spears

Bought a fishing shirt here and they left the anti theft device on it. It was a gift for our son who lives in Colorado. Of course, there arent any stores in Colorado, so I live chat with academy and they do not care. Yvonne told me to take it back to store. Now I get to drive 80 miles and then pay to ship it back to Colorado. POOR customer service

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Bama Boy

I really like Academy, just not this one. They have been in business in this location for a couple of years now but still have not changed their customer service one iota. Ive never seen more rude and completely non-interested employees in any store ever, and I shop at Walmart, so that is really saying something...

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Jacob Harris

used to love this store, but they folded and removed all MSRs from their shelves which made me not want to spend my money with them. EDIT*** MSRs appear to be back on the shelves, will probably return a portion of my business to them now.

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Edgar Dominguez

Gran variedad en ropa deportiva, puedes encontrar para todos los deportes, y también hay muy buenos accesorios

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Robert Watling

Its an Academy. A decent selection of sports wear, including officially licensed gear for the local teams. But the selection isnt as expansive as a place like Dicks, but it is also a bit less expensive.

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Preston Child

Great spots store for your simple sporting needs but you are looking for certain things like tennis or a certain type of basketball shoes then I would go to dicks but overall a good sports store

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Randy DeArmond

Needed some outdoor sun protection gear and they had it, a pair of shorts was a bit expensive ($40 for Columbia Bermuda shorts) but otherwise they had what I needed and prices seemed alright.

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Mike Clary

Shopping for youth bicycle helmet. Limited selection in gender and size needed. Also didnt have the bicycle parts I needed. Good selection of bicycles but limited selection of accessories.

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V Robnson

Not one sales associate asked if I needed assistance. Plenty walked by and in front of me while I was looking and trying on shoes! This store NEVER has a good selection of shoes!

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hayden du Plessis

First time in this store, its got something of just about everything sport/outdoor related. Had to chain my wallet closed! Friendly staff and check out was quick.

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DeWayne Loudermilk

They have what you need at pretty fair prices. Great selection, nice clean store, and the staff is ok. Sometimes they can be a little blase about helping you though.

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Nicol Fuller

Ive seen at least 10 employees and maybe 4 customers in the store and we are all waiting at the one register open. I see a lot of the employees sitting around.

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Brian Weaver

Just like all the other Academys in the metroplex. they have everything I need. This particular one is very close to a pond I fish in Denton.

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George Law

They are over priced they have just part of what I wanted I thank they need a manager to run the help that dont need to be there

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AL

Alex Vasquez

Staff is always friendly. Big store with just about everything you need. Best (but basically the only) outdoors place in town.

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Cheanay Pritchett

Poorly staffed & organized. Typically one of our fav places to go however we suggest going to the Frisco location

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Morgan Dyer

Help you find the things youre looking for in a hurry. They take the things to your car if needed to.

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Thomas Smith

I had no problems returning an electronic item here. They were very helpful. I will go there again.

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MA

Matthew Garretson

Knowledgeable staff in firearms/ammunition. Not the best selection of Stars shirts/jerseys/hats.

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AU

Austin Brei

The store-brand camping gear is pretty good, and very cheap. The staff here are helpful.

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AB

Abhay Singh

Best section of sports items in Denton near by UNT main campus on university drive

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MA

Matt Couture

They have just about anything you would need for sports and outdoor activities.

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Belinda Robinson

Other than the fact that sale items are ALWAYS marked wrong, it is a good store

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SC

scott s

Just like most of the other academy stores friendly with good choice of product

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CA

Carl Gunter

My new Academy what can I say. I wish they would carry more Dickies stuff.

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CO

Colton Wood

Nice store. Nice location. Pretty standard Academy, which isnt a bad thing.

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BU

Buzz Buzzard Jr.

Great store, nice and new. One of the biggest I have been to.

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JA

Jacob Hanson

Bought my first own pair of running shoes here, thanks guys!

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DE

DeAnn Davis

The cashier was super friendly, and store very clean.

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GR

Gricelda De León

Me encanta

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JA

Jacob Thompson

So much of my disposable income gets spent here

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DA

David Regalado

Great selection of sports goods at great prices

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BH

Bhargavan Kandala

The best sports mall but a little expensive

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AD

Aditya A

Everything that you need for sports needs

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AA

Aaron Stateson

Best sporting goods store in the area!

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MI

michael pincheira

Large selection, very well stocked

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MI

Miranda Lozano

Not really clean mainly bathrooms

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TI

Tiffany Lester

Love this place. Good prices too

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KI

kimberly cardona

Clean place and nice people.

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WD

WD May

Has a good assortment of gear

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JO

John Zahm

To high price low in shoes

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Kerry Frederick

Clothes not labeled right

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DA

dabennetttx

Went above and beyond.

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SA

Sam Shelton

as good as academy gets

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HU

Humberto G

Easy to get in and out

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RI

Richard Tylen

Academy is The Bimb!!!

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BE

Ben Champion

The place to go, bro.

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BL

Blake Braudrick

Best outdoors store!

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GA

gareth gengenbach

Great selection

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VI

Victor Lopez

Non a shpping

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RO

Roland Arellano

Helpful staff

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AS

Ashley Green

Very helpful

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Tyler Denison

Weird staff

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CO

Coy Warmoth

Its Great

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