Category: | Appliance Store |
Address: | 30280 Plymouth Rd, Livonia, MI 48150, USA |
Phone: | +1 734-266-6150 |
Site: | abcwarehouse.com |
Rating: | 3.1 |
Working: | 10AM–7PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM |
TI
Tiffany Daniels
I wish I could give no stars. After I spent over $1500 on appliances my knobs on my stove no longer have any color on them. I take them in so they can see them because its only been a year since I brought the stove. The sales rep was rude because he told me I did no good bringing them in and to call customer service. After trying for several hours I was being put on hold and then hung up on I call the store. The person answering the phone tells me that he just got off the phone with them and be patient. I call back and by God this was the rudest customer service rep EVER!!! She mocked me as I was confused about that being considered cosmetic. Mind you there is nothing that list whats cosmetic. The manger then makes condescending remarks about howd they get like that. After I step out of character I got met with what they thought was customer service. I still have to order knobs and they dont care. YOU ARE NOT SAVING THAT MUCH TO BE TREATED THIS WAY. JUST GO THROUGH THE MANUFACTURERS. NOT WORTH THE HASSLE.
PA
Patricia Pam
THEY SUCK!!!!! I purchased a stove on Thursday to be delivered on Tuesday. They brought it in & sat it in the kitchen and said sign here. So when I asked if they were going to put the burners into holes, I was promptly told by the delivery guys that it would be an additional $30 & for $50 they would hung up the gas line too. WHAT? Putting the burners into the holes is installation & they dont install. I understand the gas line being installation. So I get Jerry on the phone who tells me dont refuse the delivery you dont really want them touching all over your stove top. WHAT THE HELL? I got soap & water. I refused it. Needless to say 3 days til Christmas & I dont have a stove.
AL
Alicia Sanders
I wish I could give a negative star. Just walked in with my daughter and niece. Walk in to not be greeted by any of the people chatting behind the counters. Notice an older gentleman horse playing with a taller gentleman. Walk around waiting to be helped. Made sure I made eye contact with individuals, and nothing. My daughter states that "I guess we are leaving, guess they dont want our money". Had intentions on purchasing a TV tonight. And furniture for my future move. But the service was NON-EXISTENT. Hope that people relevant to this company understand that customers are who provide the workers their pay check.....
KE
Kevin Terras
Just recently moved back to Michigan and totally forgot about this place until I drove past it one day. Went in there to look at tvs and was instantly greeted as I walked in and approached right away. I had the pleasure of dealing with Moe who was able to give me a great deal on a great Samsung TV that I could not refuse. He was honestly straight to the point and I didnt even have to second guess myself. I know where I will be going for future purchaes that Ill need for my home. I would highly recommend this place to shop for great deals.
NO
Nole Love
The salesman dont want money. In order to get any help you have to flash a wad of cash. After 2 dud 4k tvs they upsold a third one too me. Which I could have bought for significantly less on Amazon. I will never shop with this company again. Then I sent a friend up after my nightmare with tvs. The salesman ignored him as well. Needless to say he went to the competition and spent 5 grand that ABC did not want to make. Lost 2 customers in one day
RE
Rebecca Snively
Salesman at the store was helpful and friendly. Overall good experience in store. The problem was after I purchased almost $2,000 worth of appliances, I called the store with a couple questions regarding my purchase and they were incredibly rude and unhelpful and had quite an attitude. It doesnt seem like they care about you as much once they have already taken your money. Definitely will not be back here.
J
J
Customer service is horrible sales guy including management have horrible tantrums if you decide to shop somewhere else to the point it turns into harassment and dont let them know where you are getting a better deal from because then theyll try to get that person fired theyre not based upon high quality customer service. Never had that type of experience in my life andontelltwllthem where you
BE
Betsy Conway
I have bought two televisions there in the last six weeks. Wanted to return a fifteen dollar cable. I waited in line for five minutes, clerks were standing around, told they would send a chek in two weeks, even though I had been told earlier something different, individuals were rude and very patronizing. I will never buy mmy appliances etc. there from now on.
SA
Sabrina
They were very down to earth and took time out to accommodate our needs. The appliance that we received was great and for a good price. I chose my appliance and the very next day it was delivered for only 20 bucks! Good service, good quality and good prices...thats my kind of place lol.
SA
Sam Hazime
Sales guys not good at all ,,, they dont care about customers or ABC warehouse all what they care about is there Commission ... even 1$ They can make big mess because of 1 $ .. wish peoples own abc warehouse knows whats going on over there !
VI
Violet Skye
Im done with ABC Warehouse. Have a warranty and my 3 year old washer died. The computer is shot, call this number and theyll be right out to fix it. Three weeks later still waiting.
FR
Frank Knes
A regional appliance chain originally based on the warehouse format. Attentive sales staff with good pricing, selection of appliances, electronics and other household goods.
RO
Rocky Cunningham
this place sucks they dont even greet you when you walk in not one person come up to me asked me if I need some help I will never go there again best buy is the place to go
NA
Nancy
Recently purchased a GE gas stove from Jon Gale. He was extremely knowledgeable and professional. Will go back for future purchases and recommended to my sister.
1D
1D,AND YOUTUBE IS LIFE BOOBEAR HORAN
They are just plain awful I set a date for it to be delivered on and they didnt even deliver it like ugh they are stupid and have the worse customer service ever
NI
Nick Skislak
Just moved to Livonia, and bought everything from ABC Warehouse. washer, dryer, fridge, oven, tv. Best out the door price. Need to go in with some character.
CA
Carlos Murrain
This review would have been 1 star if the manager did not intervene. All delivery time windows are approximated. The manager is very reasonable
PR
Praveen Bangera
They have cheated me my insurance money and manager was very rude... dont go there please.. they cheat you n they dont talk nicely
JU
Juanita René
Very helpful & friendly staff-Ive been there several times, met different salesmen & they were always very knowledgeable
RI
Richard Grant
Rude sales staff. We will never go back. Canceled my ABC card. The $5 more at best buy is worth it.
BE
Ben Williams
The stuff here was thinking about the customer and there need
IA
Ian Ferguson
There are some good deals, but do your homework first.
KI
Kitty Brewer
Aggressively pushy salespeople. Ill never go back.
RY
Ryan Cocciolone
Friendly sales staff. Prices were not competitive.
KE
Kevin Piatkowski
Nice place, good prices. Lots of credit options.
JO
John Vanburen
Jon G was an amazing and helpful salesman
KA
KaHill Lewis
Very helpful service. Great deals.