Category: | Pet Supply Store |
Address: | 3458 Broadway, New York, NY 10031, USA |
Phone: | +1 212-368-8200 |
Site: | petark.com |
Rating: | 4.4 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–7PM |
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Julie Stevens
When I lived around the corner, it was so convenient to pick up whatever I needed while walking my dog in the morning. I moved about a mile downtown and there are no pet stores in the area. That is when I learned that Pet Ark delivers!! This is such a huge help, especially with large heavy bags of food and litter. They have limited hours too, so being able to schedule a delivery during the work day and have it waiting at my door when I come home is helpful. I will admit, there have been a few bumps in the road-- the first delivery I was home for and the delivery guy asked to use my bathroom, odd but whatever, I let him in and he used my bathroom for over 30 minutes! Another delivery was of a bag of food, the bag had a small tear in it which they told me about when I ordered the delivery and they taped it up. Unfortunately bugs had gotten into the bag of food. I called them back and they were so apologetic and sent me a replacement bag (they only had the smaller bag though, so I have a store credit for my next order. They dont do refunds). Overall, their prices seem to be standard for NYC and their delivery service makes them standout from the competition.
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Kyla Williams
This establishment reminds me of how IMPORTANT it is to support your local business. I recently got a puppy for the first time ever and have been a ball of nerves with raising her. I came to Pet Ark just to check it out as I live in the neighborhood. Im so glad I did. The owner (Im assuming) is a gem. Hes super friendly and extremely knowledgable of pet needs and so much more. The level of customer service is superb and nothing you would get at a chain store. Im just so thrilled that this amazing store is within walking distance of my apartment. Thank you Pet Ark!!
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A Private User
Today i went to this pet shop to purchase simple items, toys, natures miracle and wee wee pads. The natures maricacle was $8, a simple dog toy was $9 and for 14 wee wee pads $12. The toy i bought was the wrong one so i immediately went to return it and the girl behind the counter wouldnt give a refund, i had to buy other products, i was so upset being that i paid in cash and it would have been easier to refund my money. I have been to many pet shops and i have never seen prices so high, specially for a simple dog toy.
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Caitlin Leighton
The workers are extremely friendly and helpful. I always feel so welcomed when I come in and love talking to them. This shop has a good selection and high quality food. I have two cats and a rabbit, its so helpful that I can make one stop for all of their needs. They even offered to deliver the litter for me since its heavy.
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A Private User
Im surprised to see any positive reviews. I stopped by a couple times, and it looks like theres a lot of stuff on the shelves, but the place is a dump. Most of the fish tanks were infected with Ich, and the store in general was just gross. I wouldnt buy anything there in case it would get my pets sick!
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A Private User
Ive been dealing with George at Pet Ark for a couple of years since we moved into the neighborhood. We always get prompt, courteous, personal service. He carries a nice assortment of brand, is knowledgeable and always willing to help take care of our boys (the dogs) and girl (the cat)!
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Jade Hall
You cant beat a place like this, they have a great selection, they love dogs, they always give treats to the animals etc etc etc. I also have my dog groomed here and the groomer is so sweet and so good with my dog. I love her new haircut ha ha *see pic
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Justin Starkenburg
Good prices and fast free delivery, though limited selection of brands. There really isnt any other competition in the neighbourhood that Im aware of though, so its tough to compare. Nearest other option I know of is in the uws, and priced accordingly.
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Elliette Cabrera
Very helpful I went in to buy stufff for my new kitten and they help me find everything and also gave me one item free because of the amount u brought! Thank you so much!
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Chris Lee
these guys are great! definitely have whatever we need without having to leave the neighborhood, and sometimes they give free treats! I dont think they are open at 9am
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Chloe Callahan
I cant believe what a fabulous job they do grooming my small dog--so much better than the super expensive spots downtown! And everyone is ridiculously nice! A plus
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Jacob Segal
Ive never been inside the store, but their delivery is always prompt and they always have what I need. They seem nice over the phone.
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Rachel E Patterson
Good prices, free delivery (though I think its appropriate to give a tip), and George, the owner, is SO knowledgeable and SO kind!
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A Private User
Pet Ark carries "Worlds Best" kitty litter, the only place I know of that can deliver it right to my door 4 times a year.
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Brenda Pollins
Love this store, the owner and employee are very helpful and kind. I love taking my dog here for his haircuts
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Zulena Saravia
Limited brands and supplies but the workers are very helpful and nice! Try to help out in any way.
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Julian Bushman-Copp
Small neighborhood pet store. Everyone who works there is nice and helpful. Highly recommend!
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Charles ND
This place is great, I got the right tank, the correct food and some really good advice!
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Platano Cruz
Pretty great spot for animal medicine and food. They deliver too which is convenient.
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Susan Molina
Owner and employees are very kind and helpful and good quality items!
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Debra Wilzig
Excellent service, quality food, great prices!