Category: | Cosmetics Store |
Address: | 2165 Broadway, New York, NY 10024, USA |
Phone: | +1 212-787-5874 |
Site: | lush.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 10AM–8PM |
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Miles Kross
This is a great Lush location. It took forever to find because it is in the mall part of the Columbus Circle subway. To get in, use the large entrance next to the globe statue, and follow the signs to the mall part, and youll eventually find it after wandering for 15 minutes like I did ;). Most of the time it is empty, so you can get a lot of attention. The employees get a bad rep for "pouncing" on customers, but they are just doing their job. They were very nice. While I said that I was going to browse, they didnt pester me like people say. I got 2 shampoos and a bath oil. They were friendly and helped me get what I needed. I told them what I was getting, and the 2 shampoos were waiting for me at the cash register. While the products may be expensive, they have quality ingredients, so its all worth it. I later browsed the products. While I was sniffing a bath bomb, 2 rolled off the shelf and 1 broke. I got really scared and told them, and they just threw it out, said it wasnt a big deal, and that I didnt have to pay for it, because they are normally the ones who break bombs. I quickly left before I could break anything else, but all in all it was a great first experience at Lush. One thing that would be good is if a small sample of the bath bombs and oils in the water was shown so that I could smell them in water, as some of the scents are very faint in solid form. For example, I couldnt smell any orange in lava lamp or lavender in Ickle baby bot (is that what its called?). I recommend this Lush to anyone who is looking for a store thats quiet, empty, and hasnt already sold out of bath bombs :). However, it is a bit out of the way, which is probably why its so quiet in there.
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Karishma Sharma
I love their products and their initiatives and nearly all the sales associates are very friendly and helpful. But i find that i have to be sure i have a LOT of free time on my hands when i go in. Invariably, as soon as i enter an associate greets me very sweetly (which i appreciate) and then, before i can say anything else, goes on to talk about random things which have nothing to do with anything, least of all their products! Today, i went in carrying several heavy bags, knew exactly what I wanted. I told the person helping me i was only making a quick stop, didnt have much time, and then she proceeded to talk at me for 20 minutes, as if she was just airing every thought in her head, and i couldnt get a word in edgeways! To top it all off, it turned out that what i wanted was out of stock, so I could actually have left in half a minute, instead of half an hour. Basically, theyre wonderful, but go in with plenty of time to spare.
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Carolyn De Melo
Staff is very well informed about the fabulous products they sell here. Full of people with piercings, unnatural hair colors, tattoos, and wonderful attitudes, LUSH UWS is a wonderful place to buy bath supplies rather than at Duane Reade or CVS. They know what is in every product and its natural as you can get, other than going outside and rubbing fresh flowers all over your body after bathing in a river. They can be pushy about their products, which are expensive, but I actually like them better, they smell better, and I find they are more effective, than most other store-brand versions of the product including the foundation, shampoo, conditioner, face wash, body scrub, and soap.
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Hope Shores
I love this Lush location. I am a big fan of the products, and every time I have been in this store, I have had a pleasant experience. The staff is very helpful and always demonstrates products. Ive even had a facial and hand treatments for free on site. Ive also walked away with free samples after every visit. The price for the products may be a little high, but I can attest to their quality and would recommend them to anyone. Of all the Lush locations Ive been to in the city, this one is my favorite.
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A Private User
I would say its great but there is this one guy there who is very aggressive with the products. He will say just about anything for you to buy something. And once he sees youre not buying anything, he will completely ignore you and find another person to attack. He is very rude and is always eavesdropping at his coworkers potential buyers and jumping in their conversation. Its like he is purposely "stealing" their customers. There is nothing private when he is there. So beware.
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Sara Medlicott
I love Lush products in general but this is my favorite store in the city. I find the staff here to be the most knowledgeable, friendly and helpful. They always seem to go above and beyond, for example one person gave me samples of several products she thought I might like without my requesting them. Another did beautiful wrapping on both a gift for a friend and the items I had selected for myself. All the products are great but this specific store really shines.
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A Private User
This location is very small, so moving around if its a little crowded is hard since you dont want to knock anything (or anyone) over. The staff is very friendly, aside from the, i think, shes the store manager being a lil pushy with products. Other than that the staff is willing to work with you if youre on a budget and are willing to give samples and advice so i will continue to shop at this location, it is the closest to me after all :)
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Kendra Griffin
This place was amazing. I originally assumed that this place was a bakery until I walked in and saw all the magic ! I loved how helpful the employees were, they even showed me how to use certain items and I am now hooked on "let the good times roll" . I really love how hands on the staff was. I believe the woman who helped me was named ann or something like that. She was awesome !
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Jane Thier
The ladies who work at Lush are known for their ineffable kindness and deep interest in each customer and their needs from the store. I never leave Lush feeling I was not paid attention to, nor my order was not what I wanted. I absolutely adore each visit to lush, thanks to the personal attention given to me as a customer and as a soapy person.
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A Private User
Lushs products are interesting in appearance and smell. Good if youre looking for a unique soap or lotion. Prices are very high. Worst part of my experience at this location was the constant hassle from sales people. I like a bit of space to look at products- smell them, read the labels, etc. It was impossible in this store!
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A Private User
I love that its all natural products with a minimum of preservatives. The carry things in a range of budgets so you can usually find something affordable. I love the jasmine honeysuckle body wash. Smells amazing. I use their face skin care products and Ive been very happy with them.
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Rosalba Bujanda-Suárez
Loved it! Amazing place with great quality products and nice services. Recommended to everyone!
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达芬奇
Super, super helpful. Bought way more stuff than I needed to, but Ill smell amazing forever.
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Deisy Garcia
Super, super helpful. Bought way more stuff than I needed to, but Ill smell amazing forever.