Category: | Cosmetics Store |
Address: | 1592 Broadway, New York, NY 10036, USA |
Phone: | +1 212-247-8169 |
Site: | inglotusa.com |
Rating: | 3.7 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–11PM |
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A Private User
As far as comparing this brand to MAC, its a no. The shimmer eyeshadow have amazing pigmentation, MAC like quality. But the glitter and matte eyeshadow arent that great. The pigments look nice, but I would say ask for a sample and test it out at home to see if you like it, because they dont accept returns on any used merchandise including brushes, and also dont accept returns on custom palettes that have not been used. They have a freedom system where you can build your own palette and the more you put in it, the more you save. The prices are 12 USD for a single eyeshadow, 16USD for a duo eyeshadow palette, 26USD for a quad eyeshadow palette, and if you buy the round eyeshadow pans the palette is 5 eyeshadows for 25 USD! You can add more then just eyeshadow to the palette, like powders, blushes, lip glosses, etc. The associates in the store are not very helpful at all. There were five and only two of the five knew what they were talking about when it came to the products, samples, freedom system, and return policy. The other three actually gave me wrong information and told me I could use an eyeshadow and still return it, and one of even told me I can return a custom palette, which is incorrect because its clearly printed on the receipt that I cant. The three who gave me the wrong information actually even told me, "we dont like returns, so we dont usually accept them." I was almost prone to say, uh...what...thats the return policy? You only return things when you feel like it? If you are going to have sales associates, they should at least know the products, the return policy, and at the very least be polite to the customers. The brushes they have were ok, two of them I would say looked ridiculously similar to the MAC 187 and 182. The prices werent much cheaper for brushes though, so I think Id rather invest in a MAC brush knowing I can return it. They also have a nice selection of nail polishes. I personally purchased a five eyeshadow custom palette with shimmer shadows and Im quite happy with it.
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A Private User
When I came to NYC, I was excited to come to the Inglot Store. As I entered, I asked the lady if I could place my bag next to the sofa, about which she wasnt too happy. As I asked her a few questions about combination of eyeshadows etc she seemed quite annoyed but came over to show a few of the shadows. She wasnt helpfull or friendly, which made me a bit mad as I really would have love to give Inglot a try as I have heard great things about the brand. The other staff was standing around, one was in the back talking on the phone. I ended up buying nothing, as one eyeshadow was out of stock so I couldnt fill a palett. I asked her if there was another way to now buy the incomplete palette and come back when the missing shadow is back in stock, but no way, so I went out quite unhappy.
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K Tempest Bradford
For a flagship location this store could be much bigger. There are a ton of great cosmetics to try, but as soon as there were more than 10 women in there it became a bit of a dodging game to get to everything. The mirror jockeying wasnt much fun, either. If youre really into Inglot, this is a great place to go. I cant buy lipstick without trying it on first, so I appreciate being able to do so and getting advice from the salesfolk. Assuming they are not busy with the other hundred women around. Check out the center bar where there are tons of colors and makeups to try and mix and such. When the place is empty, its the perfect spot to hang and really get to know the line.
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Norbert Ziętal
Pierwszy sklep polskiej firmy na Times Square. Choćby z tego powodu warto ten sklep odwiedzić. The first store of the Polish company in Times Square. Though the reasons for this store is worth the visit.
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Sara Krizmanich
Salesperson was more interested in talking with her coworker than helping. She had to re-ask me twice which lip liner color I wanted and then continued to STILL give me the wrong one. When I went to return I was not able to because it was "used" even though she gave me the wrong one. Terrible return policy and terrible service.
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Cynia Barnwell
The location of this inglot sucks (its in the heart of midtown so the crowds on the walk there are unbearable) but the one in Chelsea is unreliable (sometimes they have events and are randomly closed), that said I love this store. I highly recommend the gel eyeliner in 77 and any of the lip oils.
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Alexis Arnold
A little on the small side but really great service! Theres one superstar employee who is so helpful every time I come. Never had any problems except for when the store gets crowded bc space is limited. Love the employees and come back time and again for the great product.
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She Wright
Rude jealous acting girls. Very mean and unhelpful gay man. Black female at the register was the kindest person there.
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Amy Jones
I like Inglot products, but they dont distribute to major retailers, so I always stop at the store when Im in the City.
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TO JA
Professional good realible this is what I expect. Cheers
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Kate S.
Well informed staff and very nicely laid out store
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Dalie Dominguez
Best shopping experience great staff
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Ivette Alvarez
All Im saying is #77 Gel liner..
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world tanks
Greatplace. I love inglot!!