Category: | Leather Goods Store |
Address: | 15 Broad St, New York, NY 10005, USA |
Phone: | +1 212-785-3030 |
Site: | hermes.com |
Rating: | 4.3 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–7PM 10AM–6PM 11AM–6PM Closed |
MA
Malachi Jenkins
I work in the area but consider Short Hills my home location since I live in Jersey. I was immediately impressed with Olushola Bashoruns product knowledge. I am extremely particular about fragrances and accessories and he is always spot on with my pallet. So far his suggestions of fragrances were OMG!!! I recently purchase a fragrance and loved it in the store, but as I started to wear it and it settled, not so much. The customer service is good but again I was impressed with Mr Bashoruns in depth knowledge and passion to exceed expectation. You dont see that anymore. He made my experience worth while.
KI
KimYen Nguyen
I was dressed in rags and had on very unattractive winter gear and still welcomed by a very warm staff. Its a rarity in high end retailers. The staff was very knowledgeable of product and help me with new ways to wear my scarves. Thank you Hermes staff!
CA
Carter Springsfeld
Holy grail of handbags. Holy grail of designer leather goods. Love this store and love the customer service at this location. I am always treated like royalty. But theyre bias and tend to profile. Only accommodating when your money is in their pockets.
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Lucious Mercury
Great customer service over the Manhattan store. The staff has a strong product knowledge and is very warm to deal with. It is easy to quickly get all the pieces that you need and get on with your day.
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Dina Lewis-Strassburg
kelly and birkins are very challenging to purchase. There are processes and you have to build reputation before they can offer a hermes birkin or kelly to any consumer.
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C M
Great quality products Great Staff Great Customer Service Staff Will Offer you water because the prices will make you faint :)
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L L
Very good customer service when needed help they try to use the least time to help you get what you needed
DE
Dennis W.
Luxury....a bit snooty service sometimes, but thats to be expected. Not for bargain hunters.
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Tres Davis
Very friendly staff and a surprisingly good selection for such a small store.
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Szandra Ford
knowledgeable and helpful sales managers and amazing customer service
DA
David J
Excellent selection and excellent service
LE
leslie sun
Very good in customer service and helpful
TA
Tal Drori
Very bad service. NO restrooms!!
KU
Ku Hun Chung
good customers service
JU
Julie Dourdon
i love hermès