Category: | Print Shop |
Address: | 189 8th Ave, New York, NY 10011, USA |
Phone: | +1 212-255-5781 |
Site: | local.fedex.com |
Rating: | 3.5 |
Working: | 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 7AM–8PM 8AM–5PM Closed |
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Kevin Chojnowski
Would have given this zero stars, but am required to put at least one. Do not go to this store. They are understaffed and despite correcting the woman behind the counter 3 times, she still printed the incorrect address on the label for the package that I was shipping. Since the address was incorrect they were unable to deliver. They then took it upon themselves to Google what they thought was the correct address without consulting me first. Obviously, they were unable to deliver because it was the wrong address they had Googled, they finally contacted me. I then told them where it should be delivered. Once the recipient finally received the package, the package had been torn open, the inside packaging torn open and the contents taken out. The package had then been taped back up with clear packing tape to reseal it. Awful experience in this shop, with FedEx and with the claims department as well. They gave misleading information and then turn you into the bad guy when trying to get back what was taken from you. I will personally never use FedEx. The business I work for has two locations in Manhattan as well and we will stop using FedEx for business immediately as well. FedEx needs to step up their hospitality game.
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Carrie Arndt
Clean, simple, straightforward. But there were drawbacks. I went to print a document and the first computer didnt work at all. The second had a glitch and I had to get help before I could fix it and print. Was it time consuming? Yes. Was it a little frustrating? Yes. But its nice to step into a nice air conditioned store thats clean and organized, where the employees dont badger you the moment you walk in.
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Jordan Mark
Devon was so good!! He let us weigh our suitcase and open it up right in the middle of his store so we could throw things together to ship out. I can only imagine how frustrating that couldve been but he was very easy breezy covergirl cool with it. All of our past experiences here have been lovely as well but I wanted to make sure Devon in particular got a shout out for dealing with us as well as he did.
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Jason Laws
I have repeatedly received the worst service and/or experience technical/ mechanical issues at this location. Not a fan. The staff did not move quickly to help solve printer problems. I would highly recommend a review of quality assurance at this location. Certainly my last visit.
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Jasper Wheeler
They have always done a good job for me and quickly. I like that they always spend time to understand what my goal is rather then do it wrong. I have used them for several jobs now. All of them turned out well.
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Casey Penk
They have a single copier and were doing some sort of work on it when I came in. Didnt explain what they were doing or how long I should wait. Inattentive and careless staff. Dont go here.
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Maksym Zavershynskyi
One Fedex worker for the entire office. Prepare to waste half an hour of your time waiting in a line.
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Tia Cibani
Great service with a BIG friendly smile!
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Pastai Restaurant
Very welcoming and attentive service
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Douglas Schuessler
Staff was SO nice :)
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Shezan Baig
Its OK