Category: | Thrift Store |
Address: | 1255 W Broad St, Stratford, CT 06615, USA |
Phone: | +1 203-870-9722 |
Site: | facebook.com |
Rating: | 4.3 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–3PM Closed |
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Kathy Maffucci
My husband and I have been returning our cans and bottles here for over two years. Every trip seemed to turn into a drama always centered around the unprofessional, rude behavior of the gentleman who calls himself the manager. I also had several concerns regarding the accuracy of the can count. So on one of our last trips I counted every can by hand and following the machine count found they shorted us more then $20.00. I complained to the manager and was told he was having issues with the machine but he would refer to the "video"? Several minutes later he came out and gave us our money. He suggested we purchase plastic bags they sold since we were counting the bottle, which we did. Two weeks ago I returned, all my bottles and cans counted in the bags I was told to purchase. After waiting 45 minutes I got to the counter and was "randomly chosen" by the manager to have my bottles counted by hand. One of my bags was taken on the side and counted. I was told I was three bottles short because three of them were crushed and that every bag I was returning will have three items deducted from the bag. I asked to speak to the manager. When he came up, I reminded him that this was not the first time I had an issue and his loud response, "Ya I know who you are, I remember!" He then took all of my bags and handed them back to me. All $74.00 worth!!! I asked for the name of the owner and was told that there was nothing I could do. Embarrassed and upset I left with my recyclables returning them to the grocery store. I have since found out that all recycling centers are privately run and are registered with DEEP. Next stop a formal complaint to the state!!! Words to the wise, if you want to be treated decently and honestly DO NOT recycle here!!
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Alex Tweed
The ladies are very helpful and kind. Its a rough spot to work at. I give them a lot of credit. Once you make your first trip here and then realize what to bring and how to separate your bottles, it all becomes a piece of cake. Thanks to the beautiful young lady who helped us out and kept on smiling.
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Elizabeth Zeilik
Extremely long lines. People bring in hundreds and hundreds of cans at once and there are not enough baskets to go around. They need to come up with a better system. Very frustrating.
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Pam Epps
People friendly and service quick.