Category: | Pet Supply Store |
Address: | 450 N Sheridan St, Corona, CA 92880, USA |
Phone: | +1 951-279-9888 |
Site: | northamericanpet.com |
Rating: | 3.2 |
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Emily Roberts
I work a pet store that recently upgraded its fish system to the Genesis from North American Pets (NAP). From the beginning, we were given a weak heater. The water temperature got lower by the day. After 2 MONTHS of repeatedly calling and sending in work orders to NAP, we finally were given a second heater. It was broken. Throughout this mess, our fish caught Ich and I couldnt get rid of it because the temperature wouldnt go above 74 degrees. Before I discovered the Ich problem, I bought a fish for my personal tank. After a couple days of quarantine, I put it into my own tank. Well, it spread Ich to everyone and despite all my attempts at alternative treatments for my scaleless fish, I lost my two HUGE $40 clown loaches. I was devastated! None of this would have happened had NAP responded to our original work order instead of making us jump through all those hoops. I requested that NAP reimburse me for the loaches (I was fine with paying for the meds and the ton of water needed for water changes for the treatment process of my big tank), but I got no response. They cant even make it up to a customer they screwed over due to their own negligence. Horrible customer service.
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Brynn B
Bought a cat tree from Kahoots made by this company and thought I got a reasonable deal until now! My poor cat sliced her paw on a the sharp end of a screw that is sticking out about 1/8". Clearly the wrong size screw was carelessly used to attach one of the levels. I would not recommend purchasing one of these!
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A Private User
YOU HAVE A VERY NICE SITE, ENJOYED SURFING IT. I HAVE BEEN CHECKING IT OUT FOR QUITE SOME TIME AND WAITED UNTIL YOU FINISHED YOUR WEBSITE. VERY NICE ! ANITA GRACE LAS VEGAS NV P.S. SAY HI TO JASON WAGNER
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David Dinnell
Recently bought the Bobcat cat tower from Costco. Easy to assemble and works great (and Costcos price was excellent.) Our cats love the tower (and the box it came in, but that goes without saying.)
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Dimension 144
They make pet stuff and displays that you see in the pet stores. Business could use more organization and website redesign along with product updates to coincide with present year.
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Raymond James Irving
I work here as a temp but its a great place to learn about the pet industry and see how things are put together great experience great workers and great hours
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L.J. Herndon
STOP SELLING LIVE ANIMALS FOR MEDICAL EXPERIMENTATION PURPOSES!