Category: | Warehouse store |
Address: | 2310 Longfibre Avenue, Union Gap, WA 98903, USA |
Phone: | +1 509-454-5242 |
Site: | costco.com |
Rating: | 4.6 |
Working: | 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 9:30AM–6PM 10AM–6PM |
MA
Matt Uhlman
Dearest Costco. Were so glad to make your acquaintance again! After living in the midwest and not having a Costco nearby for a few years, we realized what we were missing and vowed to never be without Costco again! The Yakima Costco is standard in size and excellent in quality - as most are! The $110 per year for an executive membership gets you 2% back on all purchases and some major street cred. Unlike our Iowa City stop, they dont have indoor parking, but unlike Iowa City, the temp isnt -30 in the winter! The parking situation here is quality, with tons of space for any and all enthusiasts. Inside, theyve got everything you expect from Costco - plenty of delightful samples, helpful folks, prime grade meat and a good selection of beer and wine. At present, about 80% of my clothes, accessories, electronics are from Costco, and a good portion of our food each week is from there as well. While they certainly sell in bulk, the quality of what they offer is so much higher than other big box stores. Weve always found that you buy something here and you end up getting a couple levels up from what youd pay for at other stores. Combine that with a $1.50 hot dog and drink, and youve got a recipe for awesomeness! Fact: If we ever become homeless, our first $55 is going to be for a Costco membership so weve always got a place to hang and get samples!
JO
Joseph Webber
My dad got tires there 2 years ago and put 50,000 miles on them and they are 90,000 tread warrantee tire. They are totally bald on the front. He has had 3 rotations possibly 4 so he missed one or 2 of the recommended times to rotate them which lets be honest any body that knows about tires knows half the time the tread is the same all the way around. My dad knows nothing about tires so I went and helped him talk to the Costco managers, supervisors, and store manager spent about an hour arguing and they basically told me they can do nothing because he missed 1 or 2. Thats just ridiculous, they should have honored the warrantee and gave us a proration out of customer satisfaction now there going to loose tens of thousands because my parents are canceling there membership and getting tires at Toyota. And I am not renewing my membership. This Costco needs some more intelligent employees, they obviously know nothing about tires, customer satisfaction, or business for that matter. We will not be going back to Costco. We will do our shopping else where. They were also extremely rude to us.
SO
SoCalKel
Was in town from out of the area and needed a full set of tires for my truck, so I could get back on the road. I got there at closing time (6pm on 2/12/2017) and the tire shop was completely shut down...no lights or register on. I was blessed to have someone from the shop still in the warehouse and more than willing to help me. In fact, he ended up spending about an hour with me and not once did he seem irritated with staying later or helping me with a complete transaction. I got to leave my truck there over night and this employee walked me out to my truck, waited for me to remove my things, get in another vehicle, and said he would be sending his co-worker, who was the first person to be at work in the morning, my info and special instructions via cell phones. Now thats customer service! The best Ive experienced in a long time. He is a perfect example of an employee going above and beyond for a customer. Costco made a great choice in hiring him. Thank you so much, Ivan C., for taking the time after hours to help me out, much appreciation for that.
CH
Cherryl Fournier
I felt the cashier was rather rude. The young woman that was bagging was very nice. I had asked three different people where a product was and they couldnt tell me, so when I arrived at the cash register I asked if they could get me two cases of flushable wipes. The young woman ran right out and got them for me. The cashier acted very put on for me asking for them to get the product for me. If the people on the floor would have been able to tell me I would not needed to ask them. I really have never had anyone be rude at Costco before.
A
A Private User
Had a good experience here, particularly with the tire center. We got a flat on a roadtrip outside Union Gap, limped over to WalMart on the spare then called up the Costco to compare. They were very nice over the phone and in person, did a great job and pro-rated for the amount of tread left on the tire which was still under warranty. Were from Seattle and it was so nice going in a Costco that wasnt jam packed inside, it was practically worth the trip just to shop there without so much crowd! :)
MI
Misael Hernández
Una de mis tiendas favoritas. Excelente servicio, precios por debajo de la competencia, las promociones siempre valen la pena (buenos descuentos). El area de restaurante simpre tiene mucha gente pero la comida es buena y barata.
JN
Jnshox
I love shopping at Costco. Great selection of bulk items in which you are able to save money even though you have to spend a little more at the time. Its a good trade off. Checkout is always quick compared to most other stores where you have to wait in line forever. The store looks clean and has lots of walking room, even for hundreds of people shopping. I would go shop there today, but there closed for the 4th of July ;). I have no complaints!
AM
Amanda Ackerman
I love this store but while the cashier was chatting my ear off he charged me for two packages of papertowles when I only had one and I live in Ellensburg so to drive all the way back to yakima is a huge pain when I have three young adhd children to pack up with me. But if I lived closer is definately not have any issue with this at all.
BE
Benjamin Prather
Took my dog with me because I had some running around the pet store afterward. No signs on the front of the door indicating no animals but theyd rather refuse service to a loyal customer because Id rather not leave my dog in the car when its hot outside. Unacceptable, until they change their policy or put a sign on the front.
AH
AhnaLisa Massong
Even though the store always seems busy. The lines move quickly and there is always parking. The employees are friendly and eager to help you. They will literally run to get something for you. The food court has good choices and great prices. Nowhere else can you get a quality hot dog and a soda for under two dollars!!
JI
jimmy quilan
Me gusta porque esta tienda casi nunca esta saturada de gente y pudes encontrar todo fácil de encontrar estacionamiento para tu vehículo !!
JO
Josey Fast
The new "Organic" Traditional Hummus by Fresh Food Concepts (item #978035) does not taste good and spoils very quickly compared to the "regular" Traditional Hummus by the same company (Item #643715) that you have carried for years and that I LOVE........Please go back or carry both. Thank you.
KE
Kevin Hiebert
Long time Costco member. The customer services received at the Union Gap location is always above and beyond. Also very nice to see the same faces weekly. Always willing to go the extra mile for you. The employees at this location make it one of the best Costcos to shop at!!!!!!!!!!!!!