Category: | Hardware Store |
Address: | 19472 7th Ave NE, Poulsbo, WA 98370, USA |
Phone: | +1 360-779-2000 |
Site: | coast.doitbest.com |
Rating: | 4.6 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 10AM–5PM |
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Rebecca Donley
I had a terrible experience at this store. I asked for deck stain and was given the wrong color and the wrong base. I questioned it when I got home and opened the can and it was pink, not the clay color I ordered, and was assured it would dry to the color I ordered. It was not even close. When I took the can back to the store (Now my 3rd trip there and having wasted several hours putting the wrong stain on my deck) and showed them the dried color, they agreed it was wrong and told me the company had put the wrong color recipe in the machine and they had started with the wrong base. They did not have the right recipe so we changed colors, me assuming they would replace their mistake free of charge, as any reputable business would. They insisted I pay, telling me I would have to talk to the owner when he came in the next day (which he finally did at 3). At that point the owner told me I would have to go to the paint company to get my money back, since it was their mistake and thats how the paint company wanted them to do it. Terrible, terrible customer service, refusing to right a mistake they admit they made. The owner told me that the only person in there who had experience painting anything was himself, so dont go in here for advice OR a quality product. I will never shop here again. Lots of alternatives in Poulsbo.
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Mark Fisher
This small store almost has everything crammed in it. I go here quite a bit usually to pick up final finishing materials for larger projects. Super convenient for me since Im close. The staff is friendly, knowledgeable and if your looking for tough to find items 99% of the time they have it some place in this store!! The big box stores will tell you thats a special order item, try Coast theyll probably have it!
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Eric Merrill
Nice little hardware store with quite a large selection of stuff for being so small (compared to HD or Lowes). Price differences seemed negligable, and the staffs helpfullness and knowledge really makes the value more. Gave me great advise on fixing a leaky faucet that turned out saving me waiting a week for a special ordered part online. Awsome!
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A Private User
This store has things that the big box doesnt. Amazing selection for a hometown run franchise operation. I found roof repair material that was stocked on a quality standard and not a sweetheart cooperate decision. Shop here first and get attentive service and excellent selection. I drive 15 miles to shop here because its worth it.
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Donna Beck
Your website states that you are open until 7pm. We arrived at your store to find it closed at 6pm and the sign on the store says it closes at 6 pm. Very frustrating since your website states 7pm. Please get this fixed. It was a waste our time and fuel.
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Michelle Trout
What a hardware store should be, fast, friendly and helpful. Been going there 20 years and plan on 20 more.
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wally oyen
An excellent small store with a large varied inventory and a capable, friendly staff
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Vaughn Smith
You can get a lot from a small store, and SERVICE!
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A Private User
Reliable hardware since 1907