Category: | Jewelry Store |
Address: | 2925 196th St SW, Lynnwood, WA 98036, USA |
Phone: | +1 425-774-6933 |
Site: | stores.jared.com |
Rating: | 2.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Bill Matherly
NO more purchases from this company. My husband bought me a $10,000 necklace for Christmas. The necklace was gorgeous but not real practical for a gal like me. Unfortunately my husband had to undergo back surgery twice in the month of January and I was 3 days late in attempting to return the necklace for something a little more practical. Assuming they would be understanding I took the necklace back and was told "sorry our store policy is 30 days for returns. I explained the situation and was told the same thing. Interestingly enough, when I went to the store the first time the gal helping me told me only her manager could make that decision and she didnt think it would be a problem but he was out of the office until the following day. When I returned to the store the next day the manager told me only his manager could make the call. Sounds to me like in some situations they do adjust their policy. Just not for us. That is our last purchase from this company. They do not believe in customer service, or give a damn about their customers. Signed, Bills wife.
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Matthew Nichols
When purchasing my ring, I was told the guarantee was contingent on my visiting the store every 6 months for a short inspection. My most recent visit, I was told it would take over 40 minutes to do the inspection and the store would be closed at that point, so I would need to leave my ring there and come back again (1-hour round-trip by car). I asked to speak to a manager and waited 15 minutes only to be told that the manager was probably too busy to see me. Ive spoken to Jared customer service and they were not very helpful and told me they cant promise that the ring can be inspected in any sort of time frame. Unless you want hours of your time wasted, and really poor customer service, you should avoid this place at all costs. Its really not worth the frustration and hassle. We bought another ring nearby at Zales and have had no issues there so far.
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JakeHojo
Was going to buy my girlfriend an engagement ring here. As soon as we saw the no firearms sign on the door we did a 180 and left. Any business that is idiotic enough to think a sign will keep out criminals does not deserve my money. The only people you keep out with that sign is law abiding citizens. Since I am a member of the military and have a legal concealed carry pistol permit I will always avoid a business that has this sign on the door. You are putting a bulls-eye on yourselves to criminals who know there will be no one like me in the store to protect you. Hope the manager/owner or whoever came up with this idea realizes it is hurting their business and putting their employees and customers in possible harms way. I will go elsewhere to buy my girlfriends engagement ring.
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A Private User
My fiance and I went in to Jareds with a ring in mind. It was the last place we went out of about 5 others, they gave us the best customer service, they were very kind, everyone worked together to help us find what I wanted. After finding what I wanted it came out to more then what we were willing to pay, they worked with us to figure out how to fit in our budget. I dont inderstand where all the bad reviews are coming from, this was some of the best customer service I have encountered and I will go back time and time again.
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Melodie Cramer
I went to get a resize of my promise ring, and the man who looked at my ring said, "Oh, we dont resize FAKE diamonds." Note, I went with my boyfriend who had got me this ring. I felt disrespected and my boyfriend felt so embarrassed. I will never shop there or recommend this store to anyon ever again.
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Dani Nettle
I paid a few hundred dollars to have a ring reset. 9 months later the stone is loose and they would gladly repair it for a fee. Are you kidding me? Do you want any future business from me? What about bad reviews? I would not go to a place that would not honor their own work. Bad experience all around.
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PISSOFF ASSHIT
What kind of place does not have$14 or $40 in their register?! If you are going to buy something there make sure to use a card instead of cash. Just a warning if you going to shop there.
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Nick Bresolin
Very high pressure sales and refused to listen to our desires. The sales person continued to try and sell us on very expensive diamonds and wedding bands.
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Naazy Ally
I love my ring Neil Nale Beautyful ring.I had a wonderful experience in Jareds, Hope to shop there more in future. Thank you Jared in Lynwood.....
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Rachel Hale
I adore my engagement ring, and my fiance and I always feel welcome when entering the store. Wonderful employees and great buying experience :)
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Nathan H.
Good service and a great selection. I purchased a ring just before they closed and they stayed late to size it so I could take it with me.
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Michael Lemoi
Dont ever go to Jared. Go to your local family owned jewelry store, youll be treated way better and get better deals.
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Sharyl Johansen
Wide selection of jewelry. Great customer service. Every time Ive gone in there Ive been helped immediately.
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terry hartness
SCAM!!! BEWARE OF THE FAT BLONDE SALES LADY!!! SHE WILL STEAL YOUR DIAMOND!!!!
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Matt Kotch
Love this place. Kelsy is the best
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ll ww
Really poor service
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Casey Anderson
Great service