|Address:||921 Central Ave N, Kent, WA 98032, USA|
|Working:||10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM Closed|
My husband and I found a sofa, chair and a half and ottoman we liked and PriceCo and waited until Black Friday to see if there would be any deals on the pieces we were interested in. After working with Kendrick the weekend before Black Friday and on Black Friday his manager decided that the only discount to be had was $60 dollars off the combined pieces. Im not technically complaining about that. I get it. Prices are already reduced and some places just dont have great black Friday events. we decided to purchase. We were told they had the sofa in stock and the chair and a half in stock and could be delivered the next day. The ottoman we had to order, and would be 6 weeks out. We were pretty happy with the short wait on delivery since they had some of the pieces in stock. Last minute we found a bar stool we liked on the floor and noticed is had a tare in it. We offered the manager instead of the discount to just be able to take the bar stool instead. He walked over to the stool to inspect the tare and said "did you just do this?" Right after he said he was just joking. But this man said that comment dead pan, straight faced. He agreed to the sale and said that the stool would be as-is. Im not even complaining about this portion. I thought the man was odd, in how he handled that part of the deal, and was a little disappointed that their Black Friday deals were non existent. At this point I was still pretty excited about getting new furniture the next day so I shrugged that off. Saturday comes and our chair and a half and sofa are delivered. The sofa was not wrapped (which I didnt think anything of) and the chair was not wrapped either but we noticed that there was a tare in a corner so requested a new one. The delivery man said a new one could be out next Wednesday, which was perfect for our schedules. We were happy with our couch. Wednesday comes and a WRAPPED chair and a half is delivered. My husband asked why this chair was wrapped and the delivery man said that its because its new versus off the show room floor. WHAT?! Your telling me the sofa my child has been climbing on and crawling all over is off the showroom floor and this wasnt disclosed to me? AND I paid full price for a floor model? I called PriceCo and very reasonably asked why I paid full price for the floor model and why this wasnt originally disclosed to me before I purchased? I was told by Jamie and Kendrick that they are confident that our sales person (Kendrick) told us that there were no others in stock and that we would be getting the floor model. And that Kendrick recalls looking over the sofa with us and it looked in great condition. This is a lie. And at no time was it disclosed to me that I would be getting the floor model. I would not have purchased this sofa had I known that. Pretty much PriceCo took the he said she said stance in this situation. And threw out a bunch of sales lines "thats the only one left" and "they no longer make that model any longer" I feel like this whole situation was bullshit and that PriceCo told me to go pound sand when I took my concerns to them. Make sure if you purchase from this place that you know if your getting the floor model or brand new items. And make sure they are WRAPPED when you sign for them.
Please do not buy anything from PriceCo. The delivery guy showed up at my place after making me wait for over 6 hours and was forcing me to accept a dining table and chairs that had many scratches. When I refused to take the items, he started calling me names, like stupid, ridiculous, and clueless since I do not know the difference between a scratch and wood. He was yelling at me to the point I felt uncomfortable and unsafe in my own home. I asked him to leave or I was about to call the police. So he left. The next day, I went to the store to report the incident to the manager. He asked me to show him the scratches, which I did. But then I asked him to give me back my money and told him about the previous day incident. He then told me, he will not return my money back. I can take the scratched items after paying delivery fee for the second time. He refused to give me back my money and suggested I should go ahead and sue them if I like. They are rude, arrogant, disrespectful, and have no sense of customer service. Since when calling names clients who are not satisfied with the products sold are acceptable? Stay far away from that store. This was a nightmare
We had been needing a new mattress and really wanted a headboard and footboard as well. We had gone a couple of days earlier to pick out the mattress here, just a "on a whim" stop at Price Co and found the mattress we thought would work best. I liked the headboard set up that it was on but hadnt decided on that. Yonka helped us while we looked at the mattresses. I went back on Friday after we decided on the mattress we liked, and Yonka was there to take my order. I also got the headboard and frame. Long story short, we really needed it delivered asap. The guys at Price Co put us on the list for the next morning and brought it on time and set it up in minutes. My husband loved the bed and we have had nothing but great nights of sleep on the mattress. Thanks Yonka and all you guys at Price Co. This is so far the best bed weve ever had (and weve had some expensive beds!). The prices on our mattress and headboard set was so reasonable. We definitely got our moneys worth and more.
This place has a ton of very nice furniture at reasonable prices. The people that work there are very professional and friendly. I bought a bed, dresser, table, couch, loveseat, dining set and curio. The delivery was on time and the guys did an excellent job setting it up. At the time that they were bringing up my new furniture I was also moving boxes up 3 flights of stairs. They not only got all of my furniture up those stairs they even offered to help me move my own belongings! Wow! Special thanks to Damian! John Morrison As a foot note. This is a nonprofit organization. All proceeds go to awesome charities.
This store is owned by a non profit foundation. Your money goes towards lift the children which helps fund 82 orphanages in Africa, and The John Volken Academy. Its a two year addiction recovery and behavior modification program. Every penny they make goes into keeping the foundation going. No one there earns a paycheck. They make a minimum two year commitment, live next door, and learn life skills at the store. This is a great cause and they dont up sell like everyone else because they dont have employees or corporations to pay. They just want to keep the light on for the next lost sole
I think their concept is great. They are non profit, all proceeds go to charity. They have beautiful furniture inside, but it is very expensive. Their slogan is "save money, save lives". But I think the save money part is inaccurate. I would recommend shopping here if you have a high budget so your money goes to charity, because like I said theyre is really great furniture here. But dont waste your time if you were hoping for discounted furniture.